Centrebus
Centrebus is a transportation company based in Luton, England. They specialize in providing bus services and have a garage located at 40 Bilton Way, Luton LU1 1UU, United Kingdom. Centrebus is known for their reliable and efficient services and is a popular choice for those looking for bus ticket agencies. They are also involved in transportation and shipping, making them a versatile option for all your transportation needs.
Introduction to Centrebus
Centrebus is a transportation company that has been in operation since 2001, providing reliable and affordable bus services to customers in various areas of the United Kingdom. The company's goal is to offer high-quality transportation services that meet the needs of its customers. What sets Centrebus apart from other bus companies is its commitment to customer satisfaction, safety, and comfort.Services & products
Centrebus offers a range of services to its customers, including bus ticket agencies, transportation, and shipping. Customers can buy bus tickets online or at designated bus stops. The company also provides transportation services for schools, businesses, and private events. With a fleet of modern buses, Centrebus offers comfortable and safe transportation to its customers.Location
Centrebus is located at 40 Bilton Way, Luton LU1 1UU, United Kingdom, in the town of Luton. Luton is a bustling town with a diverse range of businesses, including retail stores, restaurants, and entertainment venues. Customers can expect to experience a vibrant and lively atmosphere in the area. There are several public transportation options near Centrebus, including the Luton Airport Parkway station, the Luton train station, and the Luton bus station, all within a 2-mile radius.Benefits
Customers should choose Centrebus because of its commitment to customer satisfaction, safety, and comfort. The company's modern fleet of buses is equipped with the latest technology to ensure a smooth and comfortable ride. Centrebus also offers affordable prices and a range of services to meet the needs of its customers.Good to know
Customers should be aware that Centrebus operates on a strict schedule, and it is advisable to arrive at the bus stop early to avoid missing the bus. The company also has a policy prohibiting smoking and drinking on its buses.Reviews
Customers have praised Centrebus for its reliable and efficient services, as well as its courteous and professional staff. Many customers have commended the company for its commitment to safety and comfort, making it a popular choice for transportation in the United Kingdom.Amenities
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air conditioning -
online booking
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luggage storage
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wheelchair accessibility
FAQ
What is the process for purchasing and receiving bus tickets?
To purchase and receive bus tickets, you can either visit our website or go to one of our ticket offices or agents. On our website, you can select your desired destination, date and time, and pay for your ticket online. If you choose to purchase your ticket at a ticket office or agent, you can pay by cash or card and receive a physical ticket to present to the driver when boarding the bus.Are there any discounts or promotions available for frequent customers?
Yes, we offer discounts and promotions for frequent customers. You can sign up for our loyalty program to receive discounted fares, free trips, and other perks. We also offer discounts for students, seniors, and disabled passengers. Check our website or contact us for more information on our discounts and promotions.What is the policy for cancellations or rescheduling of bus tickets?
Our policy for cancellations or rescheduling of bus tickets varies depending on the type of ticket you purchased. Generally, we allow cancellations or rescheduling up to a certain time before departure, and may charge a fee for changes or cancellations. Please refer to our website or contact us for more information on our policy and fees.What are the safety measures in place for passengers during bus travel?
We take the safety of our passengers very seriously, and have several measures in place to ensure a safe journey. Our buses are regularly inspected and maintained, and our drivers are trained to follow safety procedures. We also have CCTV cameras on board our buses, and provide safety information to passengers. In addition, we follow all government guidelines and regulations regarding passenger safety.Can I choose my preferred seat on the bus when purchasing my ticket?
Yes, when purchasing your ticket, you can select your preferred seat on the bus, subject to availability. Our online booking system allows you to view the layout of the bus and choose your seat accordingly. If you purchase your ticket at a ticket office or agent, you can request a specific seat and we will do our best to accommodate your request.Reviews
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jack Hopkins
Great garage and great bunch of drivers
14-05-2023
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John Anderson
Alway's a good service when using Centrebus. Professional smart Drivers who get you safely to your destination from Luton Town Centre to either Hitchin Road or Crawley Green Road. Clean Buses and I would thoroughly recommend them..less expensive than Arriva but all in all a great service.
28-03-2023
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Chris Scutchings
28-02-2023
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Nida Imtiaz
My experience with the centrebus service is always good.
28-02-2023
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Fatima
Buss no. 37 never came on time. Today I have been waiting for 45 minutes and it’s not here yet. So, if you have an appointment or something urgent don’t rely on their time sheet, because you’ll be disappointed if you trust their timing.
28-06-2022
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honey
I was travelling on 05-05-2022. From town galaxy bus stop and waiting for bus 37 to dallow road. And the driver came with dallow raod 37 bus at 2:50 pm in afternoon at the stop and parked his bus and gone to bring food by saying that the bus is not in service. And we waited for 10 min he returned with food and get into the bus and suddenly he turned the plate to dallow road 37 and straight away drive it. Didn’t even open the door to collect the customers. There was a disable man with the stick , there was an old man waiting for the bus he spoke to all before getting his food saying that the bus is out of sevice and he is not going to dallow road but soon after getting his food he just didnt pik up any of us who was waiting for dallow road bus 37 and abused all of us and went in speed. The driver was a black guy with a long thin folded beared with a big cap on his head and he was thin as well. And dallow road is not having g a good bus facility at all times.
28-05-2022
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Glenn Knight
28-05-2022
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Ishtiaq Ahmed
Ok
28-05-2022
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Charlie Blagg
Shambolic Company. Family was bullied by many of the drivers on the 10 service on the basis of a rumour. Refused to stop for us meaning we couldn't get to education or work. Customer services are a complete farce when you make a complaint. They blamed us on social media, claiming that we'd sworn at the drivers when in fact it was the opposite way round. After two months we contacted the director of the company via post. A video call was made to discuss the issues. Supposedly the drivers were spoken to. Although the hand gestures have stopped, we are still refused travel. The customer service team still refuses to answer queries. The buses are poorly maintained, often against standards set by the DVSA. This includes protruding panel work, loose grab poles, bits missing off seats, flooring coming loose. Some of their buses advertise free WiFi that hasn't worked in over a year. They regularly cancel services without any communication via their social platforms. Understandable cutting services if there's a national drivers shortage, but at least let people relying on the service aware that they aren't running so that they can make alternative arrangements. One excuse may be that "if it doesn't track on the app, it's not running" but many buses do not track at all and passengers have been caught out.
28-05-2022
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John Andrew
A smaller bus company than the towns major money driven operator Arriva. Offering competitive fares and some alternative routes that, I'm pretty sure Arriva let them have solely because of monopolies laws. They sell the same popular weekly hip hop tickets so why not give them a go?
28-05-2022
