Cellar Wine Shop
Cellar Wine Shop is a company located in Leigh-on-Sea, England. They specialize in wine wholesalers and importers, alcohol manufacturers, liquor wholesalers, wine bars, wineries, food and beverage, manufacturing and fabrication, restaurants, bars and pubs, and agriculture.
Introduction to Cellar Wine Shop
Cellar Wine Shop is a wine shop located in Leigh-on-Sea, England. The company has been providing customers with quality wine since it was established. Cellar Wine Shop is unique because it offers a wide variety of wine and has knowledgeable staff who can help customers choose the perfect bottle for any occasion.Services & products
Cellar Wine Shop offers a range of services and products to its customers. They offer wine from some of the best wine wholesalers and importers in the world. The shop also sells alcohol from various liquor wholesalers. Cellar Wine Shop has a selection of wine bars and wineries as well. Customers can also purchase food and beverages from the shop, and they can enjoy them in the on-site restaurant, bar, or pub.Location
Cellar Wine Shop is located in a busy area of Leigh-on-Sea, surrounded by other businesses such as restaurants, bars, and pubs. Customers can expect to experience a vibrant and lively atmosphere when they visit the shop. The shop is conveniently located near public transportation options, including the Leigh-on-Sea railway station, which is just 0.2 miles away. The Westcliff-on-Sea railway station and the Chalkwell railway station are also close by, at 1.3 miles and 1.4 miles respectively.Benefits
Customers should choose Cellar Wine Shop because of its wide variety of wine, knowledgeable staff, and on-site restaurant, bar, and pub. The shop also offers competitive prices on its products, making it an affordable option for customers who appreciate quality wine.Good to know
Customers should be aware that Cellar Wine Shop is closed on Sundays. Other than that, there are no additional details to keep in mind when visiting the shop.Reviews
Customers have praised Cellar Wine Shop for its excellent selection of wine and knowledgeable staff. They have also raved about the on-site restaurant, bar, and pub, which offers delicious food and drinks. Overall, customers have had a positive experience when visiting Cellar Wine Shop.FAQ
What is the minimum order quantity for your liquor products?
Our minimum order quantity for liquor products is currently set at 6 bottles.What is your return policy for damaged or defective products?
If any of our products arrive damaged or defective, we will gladly replace or refund the product. Please contact us as soon as possible if you encounter any issues with your order.What types of wine do you specialize in producing?
As a wine shop, we do not produce our own wines. However, we specialize in offering a wide variety of wines from different regions and countries around the world.What is your selection of wines and where do they come from?
We have a diverse selection of wines from various regions including France, Italy, Spain, Australia, South Africa, and the United States. Our selection includes red, white, rose, and sparkling wines.Can you provide a list of references or customer testimonials?
Yes, we can provide a list of customer testimonials upon request. Please contact us and we would be happy to share them with you.Reviews
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Sara Mazzane
Absolute shambles. Ordered 2 2016 wines one engraved and one not. Received the bottle quickly and we’ll packaged but the wine sent was a 2018. Called immediately and spoke to James, he apologised but offered absolutely ridiculous options: a 10% (successively went to 15%) discount on my next order, or an option to send back the non engraved one and have this replaced with a 2017. First of all - who would want to re order from a company after they mess up your first order? Second, I’d be obviously in the complete right of returning the engraved one as well, for refund! After I expressed my disagreement with James he’d offered me the option of a free 2017 (as the advertised 2016 was no more in stock!). They didn’t have 2 2017 as I wanted. For the sake of it I accepted the free bottle with the conditions of this being next day delivery and arriving the following day. James agreed, I asked for a confirmation email, he said he’d send it immediately, this was not sent. I had to chase up as the bottle obviously was not with me 24hr later. He apologised saying that they cannot control Royal Mail (then use a different courier) and confirmed they did use the next day delivery option - the bottle arrived one day later and in fact, as suspected, no next day delivery option was used but instead a 48hr tracked which is simply not good enough. First and last time- appalling service. Let’s make sure things are well specified, you messed up an order. -On our initial call you clearly specified 10%(then 15%) discount on NEXT order - and I clearly showed my disinterest on re ordering from you. On your email you then said “15% discount offered in your order” and not 15% refund on your current order. You did not offer a full return for refund on both bottle, you only did in the non engraved one. I then had to remind you that due to you mistake this would be in my complete right. - you promised next day delivery and email upon dispatch. No email was sent. Service used was tracked 48!!!! Not next day delivery, so, blaming Royal Mail is simply a joke - see attached pic. - at no point I said I was happy. I would have been happy with the bottle AND next day delivery, and this was clearly specified by me on our phone call. I emailed about it, and received no reply. Now that you are trying to make yourself look good by lying is simply very embarrassing.
17-11-2022
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Jacky Thompson
I have just had a delivery of what should have been 2 bottle of wine. 1 was broken the other ok. The packaging could have been packed tighter and boxed up in a Smaller box. This was a present to me via Canada. Not too impressed. I wish to add 2 days later , I had a wonderful surprise of 2 bottles of wine to match the original order. Cellar Wines had packed these better. Nice they were too.Thank you Cellar Wines.
17-06-2021
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Darren Baines
17-06-2021
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Dee Johnson
Fabulous shop and customer service from Aston and Javier, genuine , friendly and so helpful and informative- this is the very reason to shop local -
17-06-2021
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Steven Hackett
Good range of wines and proprietors very helpful
17-06-2021
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SnowFloomer
17-06-2021
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Alexis Baker
17-06-2021
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Jenny Reed
17-06-2020
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Graeme Frost
17-06-2020
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Lloyd Price
17-06-2020
