CCL Computers
CCL Computers is a leading company based in Bradford, England that specializes in computer hardware and software. They offer a wide range of products and services, including computer accessories stores, computer hardware manufacturers, and computer support and services. With their expertise and commitment to customer satisfaction, CCL Computers is a trusted name in the industry.
Introduction to CCL Computers
CCL Computers is a computer hardware manufacturer and retailer that was established in 2003. The company's goal is to provide customers with high-quality computer hardware and software at affordable prices. What sets CCL Computers apart from its competitors is its commitment to customer satisfaction. The company has a team of experts who assist customers in finding the right products to meet their needs.Services & products
CCL Computers offers a wide range of computer hardware and software products including desktops, laptops, components, peripherals, and software. The company also provides computer support and services such as repairs, upgrades, and custom builds. In addition, CCL Computers has a variety of computer accessories stores located throughout the United Kingdom.Location
CCL Computers is located in Tong, Birkenshaw, Bradford BD11 2PS, United Kingdom. The area is known for its industrial parks and warehouses. Customers can expect to find other businesses in the area that specialize in manufacturing, logistics, and distribution. The nearest public transportation options are Bradford Interchange Bus Station (4.5 miles), Bradford Forster Square Train Station (4.8 miles), and Low Moor Train Station (2.3 miles).Benefits
Customers should choose CCL Computers because of the company's commitment to customer satisfaction. The team of experts at CCL Computers is dedicated to helping customers find the right products to meet their needs. The company also offers competitive prices and a wide range of products.Good to know
Customers should be aware that CCL Computers has a strict return policy. Products must be returned within 14 days of purchase and must be in their original packaging and condition. In addition, the company has a limited warranty on its products.Reviews
Customers have praised CCL Computers for its excellent customer service and knowledgeable staff. Many customers have also commented on the company's competitive prices and wide range of products. However, some customers have had issues with the company's return policy and warranty.FAQ
What types of computer hardware and software does your company specialize in?
We specialize in a wide range of computer hardware and software products, including but not limited to desktop computers, laptops, computer peripherals, networking equipment, and various software applications.What types of computer hardware products do you manufacture?
As a computer hardware manufacturer, we produce a variety of products including desktop computers, laptops, computer components such as graphics cards, motherboards, and power supplies, as well as computer peripherals such as keyboards, mice, and monitors.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on our products. The length and terms of the warranties may vary depending on the product, but we strive to provide our customers with the best possible support and service for all of our products.What is your customer service and support policy for hardware issues or malfunctions?
We take customer service and support very seriously and strive to provide our customers with the best possible assistance for any hardware issues or malfunctions. We have a dedicated customer support team that is available to assist customers with any issues they may encounter, and we offer various support channels including phone, email, and online chat.How do your prices compare to other competing computer hardware manufacturers?
We offer competitive pricing for our products, and we strive to provide our customers with the best value for their money. We regularly monitor our pricing to ensure that we remain competitive in the market, while still providing high-quality products and excellent customer service.Reviews
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Michael Brownsett
Rang twice to order parts got fobbed off both times by Harvey, who just didn’t want to help at all. Changed parts as Harvey wouldn’t help and the website wouldn’t let me order that part even though I was missing out on a £200 NVME but needed the parts so, needs must. Next day delivery didn’t happen and now lost a customer.
27-05-2023
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Ryan
Not only are they a pleasure to buy from, I've had some of the best customer service I've ever experienced, anywhere, from CCL. I'll remain a returning customer after the recent brilliant support I received on a faulty product. Thank you to all of the customer support and RMA team at CCL
26-05-2023
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Harj T
It’s a shame you can’t give negative stars. Worst company ever, paid for next day delivery and a month later the item was still not received, they sent emails saying it had been dispatched yet when I rang they said there was a delay with sending it out. Over 3 weeks waiting for a refund I decided to call my bank who refunded me instantly, the bank recommended never to use them again. It’s probably easier to get in contact with an ancient tribe in the middle of no where who have no phone because it’s impossible to speak to someone at CCL. Again do not use them, pay the extra couple of pounds to go to somewhere who are actually able to do business.
21-05-2023
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Robert Croft
Gone downhill somewhat over the last 3 months. I hope they turn things around. We used to use CCL computers regularly, and with 119 orders in total since 2018 we have done lots of work with them. The last 3-4 orders have been terrible. Basically, if you order things that are "in stock" they often aren't. But rather than tell you that, they leave you wondering why your items haven't arrived. So I put a call in, and surely enough once stock has been found the items arrive - late. This last order though, I have had to call them 4 times before eventually cancelling the order. Ordered 3 computers on the 5th of May and asked for a refund on the 15th. We had issues with two cases, and issues with 1 PSU. All of which were showing as "in stock" online. It's a shame, because I am unlikely to use this company for the forseeable. I hope they read this, and take note.
21-05-2023
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Notorious Adam
Shame the walk in service is no longer available. One of the cheapest suppliers in the UK, fast service and you can get practically anything next day!
21-05-2023
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Carl Dawson
I have recently seen the horrendous reviews regarding CCL and their service so wanted to add my experience from this week. I first used CCL 5 years ago,pre online only and visited the showroom for my purchases as it's only a stone's throw from me. I can honestly say that the staff were extremely helpful. Fast forward 5 years, my pc is giving up the ghost, it's time for a new build and I go with a complete AM5 7000 series build with AMD GPU and everything will be new as it's a new platform so not cheap by any stretch. Without going on and on, after making decisions on what board,ram,psu, tower etc etc I commit to CCL (I hadn't seen the recent reviews yet) I ordered on the morning of the bank holiday following the kings coronation. So I didn't expect it to be dispatched until Tuesday. However, most,not all of the items arrive the following day via CCL sister company BOX who is under the umbrella of tactus along with CCL among others. So the only items missing are the DDR 5 ram and the all important GPU. Tuesday evening I discovered the reviews and alarm bells and anxiety set in. Wednesday morning no update on the order and I decided to email CCL and raise a ticket,again due to reviews I read the night before I was wondering whether I would even receive a response , Wednesday afternoon CCL email, the remaining 2 items areto be dispatched for next day delivery. Massive relief. 3pm the following day the items arrived. Now, all items were correctly packaged, no seals broken and nothing to suggest they were re packaged returns as some reviews have stated. The PC is now built by myself and fully operational without a single issue through gaming, benchmarking and at idle. I have had no concerns up to typing this review. Sorry for the long review but I believe there needs to be some clarity that not all purchases are a negative experience and more often than not people will post negative reviews but not bother to post positive reviews which can be detrimental to business success.
14-05-2023
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Filip Kasprzak
07-05-2023
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lisciasty
Completely useless customer service. Received faulty ssd and trying to return it, it's been 3 days I have no reply for my emails and you can't get thourgh on their phone. Robot just says there are no agents and call drops instantly. Will never use again.
07-05-2023
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Ewelina Szymczak
Avoid! The worse company ever! Missing computer for over £1000, they didnt send monitor a month. No replay for an emails, an answer the phone absolutely no contact with them
07-05-2023
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Dorothy Baker
Bought xbox series x disk drive gave up after four days , have not been able to get in touch or have any positive feedback since, if everything goes and works well good, if not this firm don't respond to communicateion just look on trustpilot,.
07-05-2023
