Catterick Village Health Centre
Catterick Village Health Centre is a healthcare facility located in Richmond upon Thames, England. They offer a range of medical services including venereology, walk-in clinics, diagnostic centers, internists, medical clinics, public medical centers, and surgical centers. Their team of healthcare professionals is dedicated to providing quality care to their patients. Catterick Village Health Centre is committed to promoting health and wellness in the community.
Introduction to Catterick Village Health Centre
Catterick Village Health Centre is a medical clinic located in Richmond upon Thames, England. The company has a long history of providing quality healthcare services to the community, with a team of skilled and experienced medical professionals. What makes this company unique is their commitment to providing personalized care to each patient, ensuring that their individual needs are met.Services & products
Catterick Village Health Centre offers a wide range of medical services, including venereology, internal medicine, and surgical procedures. They also provide diagnostic tests and screenings at their diagnostic center. The clinic operates as a walk-in clinic, making it easy for patients to receive the care they need without an appointment.Location
The clinic is located on High Street in Catterick, a bustling area with a variety of shops and businesses. The surrounding area is primarily residential, with a mix of housing and small businesses. The clinic is conveniently located near several public transportation options, including the Catterick Bridge railway station, the Richmond bus station, and the Richmond underground station.Benefits
Patients should choose Catterick Village Health Centre because of the high quality of care they receive. The clinic is staffed by a team of skilled and experienced medical professionals who are committed to providing personalized care to each patient. The clinic is also conveniently located and operates as a walk-in clinic, making it easy for patients to receive the care they need without an appointment.Good to know
Patients should be aware that Catterick Village Health Centre is a public medical center, which means that they may experience longer wait times during peak hours. However, the clinic is committed to providing timely and efficient care to each patient.Reviews
Customers have praised Catterick Village Health Centre for their excellent medical care and personalized approach to patient care. Patients appreciate the friendly and knowledgeable staff, as well as the convenience of the walk-in clinic. Overall, customers highly recommend Catterick Village Health Centre for anyone in need of medical care.FAQ
What are the qualifications and experience of your medical staff?
At Catterick Village Health Centre, our medical staff are highly qualified and experienced. Our team includes venereologists, internists, surgical specialists, and diagnostic experts who have been trained in some of the top medical institutions in the UK. They are also registered with the General Medical Council and are committed to providing the highest standards of care to our patients.How personalized is your approach to patient care and treatment planning?
We believe in personalized patient care at Catterick Village Health Centre. Our medical staff take the time to listen to each patient's unique concerns and needs, and work with them to develop a customized treatment plan that is tailored to their individual needs. We believe that this approach helps our patients achieve the best possible outcomes in their health and wellness.Do you accept insurance or offer affordable self-pay options?
We accept most major insurance plans at Catterick Village Health Centre, and we also offer affordable self-pay options for patients who do not have insurance coverage. We believe that everyone should have access to high-quality healthcare, regardless of their financial situation.What is the turnaround time for test results?
Our turnaround time for test results varies depending on the type of test being performed. However, we strive to provide our patients with prompt and accurate results as soon as possible. Our medical staff will keep patients informed throughout the testing process and will provide them with their results as soon as they become available.Reviews
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Scott Finnegan
Awful absolutely awful service from a GP over the phone refused to listen to my secondary problem and answered with the words one problem per appointment but had 15 minutes to waffle
04-06-2023
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Nettie Lindley
hearing test done private I'm a vetran I had hearing loss plus nerve damage in my arm he when I said I was going private in London made up that I said I was going to London for good he said when my arm was swollen I was writing OK he was shouting at me and wants an argument I made a complaint and was told he was no longer working at the surgery a complete lie I was also told I had to come to the surgery even when I had covid symptoms as all calls are recorded and to stop a complaint the cqc should investigate this place for failure to follow complaint s properly I'm now at a much better surgery but traumatised by this Cameron who will be reported to the cqc this place is not vetran friendly
18-04-2023
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Sheila Smith
Attended walk in surgery on Monday 3rd April, we are so fortunate to have this facility across 2 Health Centres Monday to Friday.
18-04-2023
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David Hodges
Office manager stuggles in the final circle, his wife is great though. Prostate exam 10/10
18-03-2023
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Tori Geater
If I could give 0 stars I would. If you ring in to the office and have the misfortune to receive the Office Manger Cameron on the phone then I would suggest you hang up and try again. Heaven forbid you should call the doctors surgery for a doctors appointment (for a 6 year old as well). I have never spoken to such a rude, aggressive, obstructive and condescending man in my life. I called to make an appointment for my 6 year old and was immediately met with his horrendously rude manner for absolutely no reason. A very long unpleasant story short, I ended up at the surgery that afternoon with a pre arranged appointment for my other child and came face to face with this man who proceed to have a go at me further for daring to have called that morning for an appointment for my daughter. He was continually rude and aggressive, I was holding my one year old and had my 6 year old beside me whilst I was subjected to his tirade. When we left my 6 year old was in tears at how "the horrible man had shouted at her Mummy". Disgusting behaviour for absolutely no reason. I can see from the reviews here that this is a regular occurrence with this man and clearly being the husband of the doctor makes him feel that he can treat people like dirt and not have to account for his actions. I will be taking the matter further so as to try and prevent others from experiencing this disgusting behaviour.
18-02-2023
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Ashleigh Johnson
Great doctors surgery. Always very polite and professional. Receptionists are always well mannered and helpful. After being with a different local doctors for years and never getting any answers for an ongoing problem I moved to colburn surgery and they listened and gave me answers almost instantly.
18-02-2023
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Yvonne Buxton
I just want to say thank you to everyone at Colburn and Catterick Village surgerys. Two weeks ago I managed to get a same day appointment with Dr Prothero who sent me straight to Darlington Memorial hospital with suspected appendicitis. The treatment at the hospital was outstanding. Today I phoned to see if it was possible for someone to look at my stitches, again not a problem. Beki the nurse made me feel so relaxed and not a nuisance. All sorted and another more comfortable. Thank you to everyone.
18-02-2023
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Carl Gibson
Manager is extremely rude and comes across quite aggressive in his communication style. I feel sorry for the staff who have to work under him.
18-02-2023
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Abby Terry
Would give 0* if I could. My 80+ year old grandmother was taken outside by the office manager so he could yell at her because she had blocked his car in. He called her selfish and inconsiderate. A woman with a severe chest infection and a heart condition, in minus temperatures. We will be lodging a formal complaint but in the meantime wanted to warn anyone with a vulnerable relative, avoid avoid avoid!
18-12-2022
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Roger Rennard
So grateful for the fantastic help and understanding that I've been receiving lately from this practice. The receptionist staff have been so very polite and helpful and Dr Crowther has been superb. Thank you all so much.
18-07-2022
