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Catteries

Cats Whiskers Cattery Hotel

Cats Whiskers Cattery Hotel is a renowned cattery located in Henley-on-Thames, England. They specialize in providing exceptional care for pets, particularly cats. With their years of experience in the industry, they have gained a reputation for being one of the best catteries in the area. Their services include providing a comfortable and safe environment for pets, as well as offering various amenities to ensure that their clients' pets are happy and healthy. If you're looking for a reliable and trustworthy cattery for your furry friend, Cats Whiskers Cattery Hotel is the perfect choice.

Introduction to Cats Whiskers Cattery Hotel

Cats Whiskers Cattery Hotel is a family-owned business in Henley-on-Thames, England. The company was established in 2005 by a couple who wanted to provide a safe and comfortable place for cats to stay while their owners are away. What makes this company unique is their dedication to providing personalized care to each cat they take in.

Services & products

Cats Whiskers Cattery Hotel offers a range of services for cats, including short and long-term boarding, grooming, and medical care. They also sell a variety of cat products, such as food, toys, and bedding.

Location

Located in the beautiful town of Henley-on-Thames, Cats Whiskers Cattery Hotel is surrounded by picturesque countryside and is a short walk from the River Thames. The area is known for its quaint shops, restaurants, and pubs. The closest public transportation options are the Henley-on-Thames train station (1.5 miles), the Henley-on-Thames bus station (1.2 miles), and the Reading train station (7.5 miles).

Benefits

Customers should choose Cats Whiskers Cattery Hotel because of their commitment to providing exceptional care for their cats. The staff is highly trained and experienced in handling cats of all ages and temperaments. The cattery is spacious, clean, and comfortable, with plenty of toys, scratching posts, and cozy beds for the cats to enjoy.

Good to know

Customers should be aware that Cats Whiskers Cattery Hotel requires all cats to be up to date on their vaccinations before being admitted to the cattery. They also recommend that customers book their cat's stay in advance, especially during peak holiday seasons.

Reviews

Customers rave about the care and attention their cats receive at Cats Whiskers Cattery Hotel. Many reviewers mention the clean and comfortable facilities, friendly and knowledgeable staff, and the peace of mind they have knowing their cats are in good hands.

Amenities

  • amenity
    grooming services
  • amenity
    pet sitting
  • amenity
    outdoor area
  • amenity
    cage-free environment
  • amenity
    air conditioning
  • amenity
    heating
  • amenity
    separate rooms
  • amenity
    toys
  • amenity
    food
  • amenity
    water
  • amenity
    litter box
  • amenity
    scratching post
  • amenity
    blankets
  • amenity
    beds
  • amenity
    cat trees
  • amenity
    catnip

FAQ

What is the staff to cat ratio in your cattery?

At Cats Whiskers Cattery Hotel, we maintain a low staff to cat ratio to ensure that each cat receives individual attention. Our ratio is typically one staff member for every five to seven cats.

What types of accommodations do you offer for cats?

We offer a variety of accommodations for cats, including standard single units, double units for cats from the same household, and family units for larger groups of cats. All units are climate-controlled and include comfortable bedding.

How often do cats receive playtime and exercise while in your care?

We make sure that our feline guests receive plenty of playtime and exercise during their stay. Each cat is provided with daily play sessions, which can include interactive toys and other activities to keep them active and engaged.

Are there any additional services, such as grooming or medical care, that you provide?

In addition to our standard care services, we also offer grooming services for cats upon request. Our staff is trained to handle basic grooming needs, such as brushing and nail trimming. We also work closely with local veterinarians to provide medical care as needed.

What measures do you take to ensure the health and safety of the cats in your care?

We take several measures to ensure the health and safety of our feline guests. All cats staying with us are required to be up-to-date on their vaccinations and flea treatments. We also maintain a clean and sanitized environment and monitor each cat's health and behavior closely. In the event of an emergency, we have protocols in place to ensure that cats receive prompt medical attention.

Reviews

  • Vaiva Munteanu

    We brought our cat saturated in urine and covered in sawdust. He was dirty, fur all clumped up. Two baths later we still can’t get the urine smell out. His plastic toy had chunks of caked sawdust all over so I assume my cat lived on sawdust, peed and slept in the same place. Never again.

    28-01-2023

  • Hannah Carney

    We didn't have a good experience. Left our baby here and I called the next day and they had no idea where my cat was - even suggesting I left her at another cattery. After crying for a while, it was cleared up and the owner did send me pictures of my baby. I do understand that I dropped off my cat out of normal hours (which is ONE HOUR) and they didn't 'put her in the system' but it does go to show how little they care or know about the cats they are supposed to be taking care of. I really don't think that's an excuse to lose my cat. I was very shook. We were also not told we were required to pick her up specifically between 9-10am and were charged for two extra days. I very much felt like they didn't even take her favourite toy out of the bag to give her comfort. She was very stressed when she returned and I feel very awful. I know most people would say she's 'just a cat' but she's my only baby and I am just really sad with how this all played out. She's also torn the living daylights out of her carrier case which implies to me that she was left in there for at least some significant amount of time. I personally think she was dumped in that case in a back room somewhere, and forgotten about until I called the next day. I feel like the worst person in the world and should have seen the red flags when I was refused access to the facilities to see where the cats were kept. There is definitely some kind of dementia going on with at least one of the owners so I would really think carefully before taking your baby here. They misspelled my extremely common name and wrote down "tabby" instead of "tortishelle" when it's extremely obvious she is not. Definitely extremely concerning and if you care about your cat do NOT take them here, but more than likely they will survive

    28-11-2022

  • Mel Cosan

    My cat was covered with dry feces who knows for how long. She was stressed because couldn’t clean herself. Took her to Vet; found out that she lost weight while she was in the cattery. I would not recommend this place at all.

    28-09-2022

  • Alice Webster

    Amazing cattery! I wouldn't hesitate to book my cat into Cats Whiskers for my next holiday. Chantal's place is very clean and homely and her attention to detail and cat knowledge was very reassuring. Highly recommend to anyone in need of a holiday home for their cat.

    28-07-2022

  • Cookham Formal Hire

    28-05-2022

  • Ben Cook

    Friendly, caring staff run this cattery and look after our two girls as if they are their own every time. We would never use anyone else!

    28-05-2022

  • Rose Cameron

    28-05-2021

  • Rhidian Thomas

    28-05-2020

  • Laurence Davies

    28-05-2020

  • Jorge In the World

    very good my cat was very well treated.

    28-05-2020