Cathay Pacific
Cathay Pacific is a renowned travel and hotel company based in Manchester, England. With a focus on providing exceptional travel experiences, Cathay Pacific offers a range of services including travel lounges and hotel accommodations. Their commitment to customer satisfaction has made them a trusted name in the industry.
Introduction to Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong, founded in 1946. The airline is known for its premium service and luxurious travel lounges. Cathay Pacific is unique because of its commitment to sustainability and social responsibility. The company has won numerous awards for its eco-friendly practices and community outreach programs.Services & Products
Cathay Pacific offers a range of services to customers. These include flights to over 190 destinations worldwide, premium travel lounges, and a loyalty program for frequent flyers. Customers can also purchase travel and hotel packages through Cathay Pacific. The airline prides itself on its high-quality service and attention to detail.Location
Cathay Pacific operates out of the World Freight Terminal in Manchester, England. The area is known for its industrial and commercial businesses, as well as its proximity to Manchester city center. The terminal is easily accessible by public transportation, with the closest options being the Manchester Piccadilly train station (3.5 miles away), the Manchester Victoria train station (3.7 miles away), and the Manchester Airport tram stop (1.5 miles away).Benefits
Customers should choose Cathay Pacific for its premium service and commitment to sustainability. The airline offers a range of services to make travel comfortable and convenient, including travel lounges and a loyalty program. Cathay Pacific is also dedicated to reducing its environmental impact and giving back to the community through its various social responsibility programs.Good to Know
Customers should be aware that Cathay Pacific is an international airline and may have different policies and procedures than other airlines. It is important to review the airline's website or contact customer service for specific information regarding baggage allowances, check-in procedures, and other travel-related details.Reviews
Customers rave about Cathay Pacific's premium service and luxurious travel lounges. Many also appreciate the airline's commitment to sustainability and social responsibility. However, some customers have noted that the airline's flights can be more expensive than other options in the same industry. Overall, Cathay Pacific has a strong reputation for quality and customer satisfaction.Amenities
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wi-fi -
conference room
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concierge service
FAQ
What amenities are included in the travel lounge?
Our travel lounge offers a range of amenities including comfortable seating, complimentary snacks and beverages, free Wi-Fi, and charging stations for electronic devices. We also have a selection of newspapers and magazines for our guests to enjoy.Is access to the travel lounge included in my ticket or do I need to pay extra?
Access to our travel lounge is typically reserved for certain ticket classes, such as first or business class. However, we also offer lounge access to our Marco Polo Club members and Oneworld frequent flyers. If you do not fall into one of these categories, you may be able to purchase lounge access for an additional fee.Can I bring guests with me into the travel lounge?
The number of guests you can bring with you into our travel lounge will depend on your ticket class and membership status. First and business class passengers may be able to bring one or two guests, respectively, while Marco Polo Club members and Oneworld frequent flyers may also have guest privileges. Please check with our customer service team for more information.Are there any restrictions on how long I can stay in the travel lounge?
There may be time restrictions on how long you can stay in our travel lounge, depending on your ticket class and membership status. Typically, guests are allowed to stay for a few hours before their flight departs. If you need to stay longer, please check with our customer service team for options.Is there a dress code or any other requirements I should be aware of before entering the travel lounge?
We ask that our guests dress appropriately while in our travel lounge. This includes avoiding clothing that may be deemed offensive or inappropriate. In addition, we ask that our guests refrain from smoking or consuming alcohol excessively while in the lounge. Please also note that some lounges may have additional rules or requirements, so it is always best to check with our customer service team before entering.Reviews
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Peony Wong
I would give 0 star if I could. Poor management, poor customer services. The staffs in chat room are rude, cost me hours to connect to them. No empathy, mean and cruel. Cathay Pathetic that is.
28-11-2022
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Alexandra Chirkova
28-05-2020
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Mike Butler
Delayed for over 16 hours and only received a £10 meal voucher. We ended up having to fly to Heathrow and then to Manchester from Hong Kong even though we payed for a direct flight. No compensation offered.
28-05-2019
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谢瑾嫣
Purchased ticket with issues, so had to rebuy ticket and confirm my card at airport. They told me they would be open but they were not - so I wasted my time and money on A lie. Now I need to wake up at 5am to confirm my card before my parents board the plane. Only hoping that they haven't lied again. Terrible service. Anyone dealing with this company, be careful.
28-05-2019
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Ronan D
Didn’t rate very highly . Shafted me over extra leg room . food ok . Cramped even by the standards of normal economy . Flight attendants a bit snarly
28-05-2018
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Cynthia Cresswell
i wish to say how superb were the staff of cathay pacific in looking after me on my flights to & from hong kong! I requested wheelchair assistance & your air stewards were there the whole of the time, reassuring me. The service on the flight was excellent! how it used to be years ago, Well done all at Cathay Pacific, Thank you
28-05-2018
