Cater Allen Private Bank
Cater Allen Private Bank is a leading financial institution based in London, England. Specializing in trust banking and private sector banking, Cater Allen offers a wide range of financial services to its clients. With a focus on providing personalized and tailored solutions, Cater Allen is committed to delivering exceptional service and expertise to its customers. As a trusted name in the industry, Cater Allen Private Bank is dedicated to helping individuals and businesses achieve their financial goals.
Introduction to Cater Allen Private Bank
Cater Allen Private Bank is a British financial institution that was established in 1816. With over 200 years of experience, the bank has gained a reputation as one of the most trusted banks in the country. The bank primarily caters to high net worth individuals, and its main focus is on providing bespoke banking solutions to its clients. What makes Cater Allen Private Bank unique is its commitment to providing exceptional customer service and personalized solutions to its clients.Services & products
Cater Allen Private Bank offers a range of financial services to its clients. These include savings accounts, current accounts, and foreign currency accounts. The bank also provides a range of lending solutions, including mortgages and personal loans. Additionally, the bank offers investment management services, trust and estate planning, and wealth management solutions.Location
Cater Allen Private Bank is located in the heart of London, in the bustling district of NW1. The area is known for its vibrant atmosphere and diverse mix of businesses. Customers can expect to find a range of shops, restaurants, and cafes in the area. The bank is conveniently located close to several public transportation options, including the Warren Street Underground Station, which is only a 5-minute walk away. Other nearby stations include Euston Square and Great Portland Street.Benefits
One of the main benefits of choosing Cater Allen Private Bank is the level of personalized service that the bank provides. The bank's experienced team of professionals works closely with each client to develop bespoke solutions that meet their individual needs. Additionally, the bank's focus on trust and transparency ensures that clients can trust the bank with their financial affairs.Good to know
Customers should be aware that Cater Allen Private Bank primarily caters to high net worth individuals. As such, the bank's services may not be suitable for everyone. Additionally, the bank does not have a widespread branch network, so customers may need to rely on online and phone banking services.Reviews
Customer reviews of Cater Allen Private Bank are overwhelmingly positive. Customers praise the bank's exceptional customer service, personalized solutions, and commitment to transparency. Many customers also appreciate the bank's focus on trust and its long-standing reputation as a trusted financial institution.Amenities
-
atm -
online banking
-
mobile banking
-
loan services
-
investment services
-
financial planning
-
private banking
-
trust services
-
insurance services
-
credit card services
-
wealth management
-
mortgage
-
financial advice
-
cash management
-
business banking
-
foreign exchange
-
financial advisory
-
safe deposit box
FAQ
What are the interest rates for savings and checking accounts?
At Cater Allen Private Bank, we offer competitive interest rates for our savings and checking accounts. Our rates vary depending on the type of account and the amount of money deposited. We recommend contacting one of our representatives to discuss your specific needs and receive the most up-to-date information on our interest rates.Can you provide examples of successful trust and estate planning your bank has done in the past?
Yes, we have a track record of successful trust and estate planning for our clients. However, due to confidentiality agreements, we cannot disclose specific details about our clients' cases. Rest assured that our team of experienced professionals will work closely with you to create a customized plan that meets your unique needs and goals.What is your process for selecting investments for trust accounts?
At Cater Allen Private Bank, we take a personalized approach to investing for our trust accounts. Our investment team considers a variety of factors, such as your risk tolerance, financial goals, and market conditions, when selecting investments. We also conduct rigorous research and analysis to ensure that our investments align with our clients' best interests.What measures do you have in place to protect customer information and prevent fraud?
We take the security of our customers' information very seriously. We have robust security policies and procedures in place, including encryption and multi-factor authentication, to protect against unauthorized access to customer information. We also regularly monitor our systems for any suspicious activity and work closely with law enforcement agencies to prevent fraud.What is your process for resolving disputes with customers?
We strive to provide excellent customer service and resolve any disputes in a fair and timely manner. If a customer has a concern or complaint, they can contact their relationship manager or our customer service team to discuss the issue. We will work with the customer to understand their perspective and find a mutually agreeable solution. If necessary, we have a formal complaints procedure in place to escalate the issue and ensure it is resolved to the customer's satisfaction.Reviews
-
Harry Hardwick
No app, no branches, 1980's web site, terrible customer service, not much to recommend really.
27-05-2023
-
Tony Boy
This bank is the worst bank I've ever had to deal with and would not recommend it stay clear from this bank
17-04-2023
-
Faizan Afzal
Three weeks and still waiting for my account to be reactivated after they made account dormant for not been in use. Looks like a bank from the 80s and stuck there. Take two weeks to post a letter, no way of signing paperwork online, been a week since said letter was posted back and still not actioned. There is bad service, then there is Cater Allen service.
17-10-2022
-
M D
17-10-2022
-
Liana eve
Online banking is unusable, making transactions is near impossible, overall just avoid
17-09-2022
-
Ausra K.
My account has been made 'dormant' for some reason. I was asked to send a letter (who is sending actual letters these days for this reason?!) ask them to reinstate the account and sign it. I haven't heard anything from them so I called and got to know I have to wait for the letter from them and sign again then post it back ?!?! Seriously?! Is it a joke or something? As a result I still do not have access to my account and nobody can tell when I will be able to access it.
17-09-2022
-
MG
Do not touch this bank.
17-08-2022
-
Mat Smith
Been a customer for 9 years or so. Card declined today for a US payment to supplier. Three phone calls later and multiple promises that card was unblocked, and our US supplier still cannot take the payment. Second time they said the card had not been unblocked properly. Third call and I waited from 1745 until 1800 on hold, at which point the line closed for the weekend. Oh and the online banking is laughably bad. Designed by a toddler! Awful. NOT OK
17-06-2022
-
Sokol. V
I’m banking with Cater Allen for more than 15 years. Used to be a reasonable bank. The last 3 years is going down the hill. The new website is so primitive, I don't know who approved that. Customer service used to answer phone calls in less than minutes, now is the same as you call the insurance company. It takes a minimum of 15 minutes. I hope they change for their good.
17-06-2022
-
Nadja Whyte
17-06-2022
