Castlegate Lights
Castlegate Lights is a leading lighting store located in Milton Keynes, England. They offer a wide range of lighting solutions for both residential and commercial spaces. With a commitment to quality and customer satisfaction, Castlegate Lights has become a go-to destination for those in need of lighting products. Their shop provides a welcoming atmosphere and knowledgeable staff to assist customers in finding the perfect lighting solution for their needs. Whether you're looking for a statement piece or something more practical, Castlegate Lights has something for everyone.
Introduction to Castlegate Lights
Castlegate Lights is a UK-based lighting store that has been serving customers for over 30 years. The company was founded in 1989 and has since become one of the leading lighting stores in the country. Castlegate Lights prides itself on providing high-quality lighting products and exceptional customer service. What sets this company apart from others in the industry is their extensive selection of lighting products that cater to all styles and budgets.Services & products
Castlegate Lights offers a wide range of lighting products for both residential and commercial use. Customers can find anything from chandeliers, ceiling lights, floor lamps, table lamps, outdoor lighting, and more. The company also offers a variety of lighting accessories such as light bulbs, shades, and dimmer switches. In addition to their extensive product selection, Castlegate Lights offers professional advice and recommendations to help customers choose the right lighting products for their space.Location
Castlegate Lights is located in Crownhill, a suburb of Milton Keynes in England. The area is primarily residential but also features a few shopping centers and restaurants. The company is easily accessible by public transportation, with the closest bus stop being only a 2-minute walk away. The three closest public transportation options are Crownhill (0.2 miles), Milton Keynes Central (2.5 miles), and Wolverton (2.7 miles).Benefits
Customers should choose Castlegate Lights because of their extensive selection of lighting products, exceptional customer service, and professional advice. The company offers free delivery on orders over £50 and a 14-day money-back guarantee. They also price match their products to ensure customers are getting the best deal possible.Good to know
Customers should be aware that Castlegate Lights does not have a physical store. Instead, they operate solely online, which means customers cannot browse products in person. However, the company does offer a virtual showroom where customers can see the products in action.Reviews
Customers rave about the exceptional customer service they receive from Castlegate Lights. Many customers also praise the company's extensive selection of lighting products, competitive pricing, and fast delivery. Overall, customers are impressed with the quality of the products and the professionalism of the company.Amenities
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lighting fixtures
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chandeliers
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ceiling fans
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wall sconces
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recessed lighting
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track lighting
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lamp shades
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outdoor lighting
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led lighting
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halogen lighting
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fluorescent lighting
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security lighting
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landscape lighting
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decorative lighting
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smart lighting
FAQ
What types of lighting products do you offer in your store?
We offer a wide range of lighting products in our store, including ceiling lights, wall lights, table lamps, floor lamps, outdoor lighting, and LED lighting.Do you provide installation services for the lighting products purchased in your store?
No, we do not provide installation services for the lighting products purchased in our store. However, we can recommend qualified electricians who can assist with installation.Can you provide recommendations for lighting solutions based on my specific needs?
Yes, we have knowledgeable staff who can provide recommendations for lighting solutions based on your specific needs. Simply provide us with information about your space and lighting requirements, and we can suggest suitable products.Are your lighting products energy-efficient and environmentally friendly?
Yes, we offer a range of energy-efficient and environmentally friendly lighting products, including LED lighting, which can help reduce energy consumption and lower your carbon footprint.What is your return policy for lighting products?
Our return policy for lighting products allows for returns within 30 days of purchase, provided that the product is in its original condition and packaging. Customers are responsible for the cost of return shipping, and a restocking fee may apply.Reviews
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Daniel Mitchell
Do not use. Sent faulty goods at value of nearly £200. Advised and returned, refused refund and advised they had been re-checked, basically repackaged same rubbish. Stay clear if you’re looking for quality items backed up by honest customer service.
21-05-2023
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Rebecca Smith
Great customer service. Lovely lights
28-02-2023
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Marie McGrogan
Love my Mantra Lua light and fabulous service. Thank you very much.
28-02-2023
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Clare Jose
Fantastic customer service and friendly staff. Elaine has been particularly helpful with a spare part that I needed for a light that i purchased from you a year ago by sourcing it from the supplier. The spare part arrived within 2 days of me requesting it. Thank you so much for all your help and I will be sure to shop with you again.
28-01-2023
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Cath Hutchins
Sold and paid for a lamp showing in stock on their web. Waited a whole week to be told it was out of stock. Not impressed...
28-11-2022
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William Collier
I paid over the phone with a very friendly agent as I specifically didn't want Evri delivering (so they swapped for APC). Arrived after 4 days no problem. Highly recommend.
28-11-2022
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Laura L
SCAM - DO NOT ORDER. One item still not been sent out after 10 days with no communication so I cancelled. They refused to refund another item because the polystyrene packaging was damaged. How are you supposed to get the item out of the box without damaging the packaging. I can see other customers have similar compliants. This is not a legitimate company. Save yourself time and hassle and order from somewhere else.
28-10-2022
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Tim Jones
Ordered Lights for a client and told them we needed by a set date, no problem they said, still waiting and the customer going crazy, despite having paid for them. Every time we chase we are told they will be with us today and to you tomorrow, then the next day, then the next, and the next ..........NEVER AGAIN !
28-09-2022
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Shar “Shazzy” S
I returned light packed it with blow up bubble wrap top bottom front sides underneath as I got it. It wasn't even finger print on it , returned it nearest DHL shop which told me not sure where store it as large light box. My advice ever return item take a photo of it and one when wrapped too as I've just been told scratches on the base which had to happen from the shop to them. Now no refund 😑
28-08-2022
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MatW W
Great selection of light fittings and prompt delivery. Also very attentive and swift after sales service resolving an issue with a missing part. Big thanks to Elaine for assisting!
28-05-2022