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Nursing Homes, Retirement Homes, Care Homes, Aged Care

Castlecroft Residential Care Home - Sanctuary Care

Castlecroft Residential Care Home, part of the Sanctuary Care group, provides high-quality care for older adults in Birmingham, England. Offering a range of services including aged care, nursing homes, retirement homes, and more, Castlecroft is committed to providing compassionate and personalized care to each resident. With a focus on healthcare and medicine, Castlecroft is dedicated to promoting the health and wellbeing of its residents.

Introduction to Castlecroft Residential Care Home Sanctuary Care

Castlecroft Residential Care Home is a nursing home that provides care for the elderly. It is a part of the Sanctuary Care group, a company that has been providing care for over 20 years. The home is unique in that it offers a homely and welcoming environment for its residents, providing them with personalized care that meets their needs.

Services & products

Castlecroft Residential Care Home provides its residents with a range of services, including personal care, nursing care, and dementia care. Residents can also participate in a range of activities, such as arts and crafts, games, and outings.

Location

Castlecroft Residential Care Home is located in the Weoley Castle area of Birmingham, which is a quiet residential area. The home is situated near public transportation options, including Weoley Castle Square Bus Station, which is 0.3 miles away, Selly Oak Train Station, which is 1.2 miles away, and Northfield Train Station, which is 1.5 miles away.

Benefits

Castlecroft Residential Care Home provides its residents with personalized care that meets their needs. The home also offers a range of activities and outings that help residents to stay active and engaged. The staff are friendly and welcoming, and the home has a homely atmosphere that makes residents feel at home.

Good to know

Customers should be aware that Castlecroft Residential Care Home is a nursing home that provides care for the elderly. The home provides personalized care that meets the needs of its residents, and staff are available 24/7 to provide assistance when needed.

Reviews

Customers have given Castlecroft Residential Care Home positive reviews, praising the staff for their friendly and welcoming attitude, and the home for its homely atmosphere. Customers have also praised the range of activities and outings that are available to residents.

FAQ

What is the cost of living in your retirement home, and what services are included in that cost?

Our retirement home offers personalized care and support, and the cost varies depending on the level of care needed by each resident. We encourage families to schedule a visit with us to discuss specific pricing and services. Our pricing includes accommodation, meals, housekeeping, laundry, and personal care services.

Can families visit their loved ones at any time or are there specific visiting hours?

We welcome families to visit their loved ones at any time that is convenient for them. We understand the importance of family and encourage regular visits.

Can you provide references or testimonials from current or previous clients?

Yes, we can provide references or testimonials from current or previous clients. We are proud of the care and support we provide and are happy to share the positive feedback we have received.

What is the cost of your aged care services and what is included in that cost?

Our aged care services are personalized to meet the needs of each resident, so the cost varies depending on the level of care needed. We encourage families to schedule a visit with us to discuss specific pricing and services. Our pricing includes accommodation, meals, housekeeping, laundry, and personal care services.

What is the ratio of staff to residents?

We maintain a ratio of staff to residents that ensures each resident receives the appropriate level of care and support. Our staff is available around the clock to provide assistance and support whenever needed.

Reviews

  • Christine Bedford

    Very homely staff very good with clients make visitors very welcome

    17-05-2023
  • Maria Star

    How sad that most reviews are from staff members. No surprise they gave a good review. However care users and family members have a given a more honest and true review. I’ll be giving this care home a pass

    17-05-2023
  • Liz Blackham

    Great caring staff. Very clean

    17-02-2023
  • Christine Parker

    Good

    17-01-2023
  • wayne butcher

    17-11-2022
  • Jessica Billingham

    I’ve worked at Castlecroft for nearly 3 years and it’s an amazing home. I started as a college placement and have been supported massively by management to progress in my roles. It’s truly a rewarding job at Castlecroft, caring for lovely residents alongside my colleagues who go above and beyond. We are all one big family❤️

    17-09-2022
  • Katie Lawton

    I’ve worked at Castlecroft care home for just over 3 months now. Having worked at another care home for 7 years previously, I can honestly say the decision I made to change jobs was 100% the right one for me. I was made to feel welcomed from the first interaction and all staff have been nothing, but kind, professional and friendly.

    17-09-2022
  • Melody Sheridan

    I have worked at castlecroft for 6 years and it is a really nice place/environment to work in, teamwork is like nothing else, I love our residents and staff so much I wouldn’t be anywhere else it’s like one big large family, the manager Sharon has done more for me then expected she goes above and beyond for both residents and her staff, truly wonderful caring lady and a happy atmosphere to be in! X

    17-09-2022
  • Hayley Wykes

    I’ve worked at castle Croft for 8 years and it’s a lovely place to work with top care and lovely staff. Everyone works so hard to ensure our residents are looked after. Castle Croft is amazing full of happiness and love! Management are amazing and the home over all is amazing.

    17-09-2022
  • Tiffany Hall

    I have worked at castlecroft for nearly a year now, Castle Croft is such a lovely residential care home it has a lovely atmosphere and all the staff are so caring and professional. The staff adore their residents and our residents families like they are our own family. Our home manager Sharon is so lovely and professional.

    17-09-2022