Castle Food & Wine
Castle Food & Wine is a company based in Rock, England that specializes in providing a wide range of products and services. Their offerings include liquor stores, soft drinks shops, lottery retailers, and lottery shops. In addition, they also offer various shops and shopping options, as well as food and beverage products. The company also provides financial services to their customers.
Introduction to Castle Food & Wine
Castle Food & Wine is a family-owned business that has been providing quality food and beverage products to the Rock community for over 20 years. The company is known for its exceptional customer service and unique offerings, making it stand out from other liquor stores and soft drink shops in the area. The owners of Castle Food & Wine are passionate about providing their customers with the best possible experience and take pride in sourcing their products from local and regional suppliers.Services & Products
Castle Food & Wine offers a wide range of services and products to its customers. In addition to a vast selection of wines, spirits, and beers, the company also offers a variety of soft drinks and snacks. Customers can also purchase lottery tickets and take advantage of the financial services offered by the company.Location
Located at 33 High St in Rochester, Castle Food & Wine is situated in a bustling area with a variety of shops and businesses. The area is known for its historic architecture and lively atmosphere. The closest public transportation options are the Rochester train station, which is 0.2 miles away, the Chatham train station, which is 1.7 miles away, and the Rochester bus station, which is 0.3 miles away.Benefits
Customers should choose Castle Food & Wine because of the company's commitment to quality and customer service. The owners take great care in selecting the products they offer, ensuring that they are of the highest quality. Additionally, the staff is knowledgeable and friendly, providing customers with a great shopping experience.Good to Know
Customers should be aware that Castle Food & Wine is a cash-only business. However, there is an ATM located nearby for convenience.Reviews
Customers rave about the exceptional customer service at Castle Food & Wine. They appreciate the staff's knowledge and willingness to help them find the perfect product. Additionally, customers love the unique selection of products offered by the company, making it a must-visit destination for anyone looking for quality food and beverage products.FAQ
What are the store's hours of operation and do they have consistent availability of popular products?
Our store hours of operation are Monday-Saturday from 9am-9pm and Sunday from 10am-6pm. We strive to maintain consistent availability of popular products, but occasionally there may be shortages due to high demand.How do you ensure the security and fairness of your lottery games?
We use strict security measures, such as video monitoring and secure storage, to ensure the safety and fairness of all our lottery games. We also follow all regulatory guidelines set forth by the governing bodies.What sizes of drinks do you offer?
We offer a variety of drink sizes, including small, medium, large, and extra-large.What are the odds of winning?
The odds of winning vary depending on the specific lottery game being played. Please refer to the game rules and regulations for more information on odds of winning.What is your policy on claiming prizes and how long do I have to claim them?
Winners must claim their prizes within 180 days of the drawing date. Prizes can be claimed at our store location during regular business hours. Valid identification and winning ticket must be presented to claim prize.Reviews
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Jim N
Absolute rip off merchants. Charged me £16 for a small bottle of gin and 2 soft drinks. Didn’t realise at the time as they don’t give you printed receipts. Avoid!!
17-05-2023
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lucas macmaster
Had mold on a piece of food I got want a refund
17-01-2023
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Nathan Dickin (Nathan)
Friendly people
17-12-2022
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Hugh Davies
Got me through the whole year at school. Pretty nice!
17-12-2022
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Joe S
17-11-2022
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Alex
Illegally charge a whopping £3 for card payment, then the shopkeeper had the gall to inspect the £20 I paid with as if it were a fake banknote or something. Just offensive service.
17-08-2022
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Hedwig Wendell-Crumb
FANTASTIC CUSTOMER SERVICE! What a lovely shopkeeper! Friendly and funny. Very honest. Reasonable prices. Wide range of products from around the world as well as your everyday basics. Highly recommended.
17-07-2022
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shaggsy 21
Rude staff
17-06-2022
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Chris Hunt
Customer services is zero to none don’t know how to even talk to people
17-06-2021
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Samuel Greenlees
its aight
17-06-2018
