Castle Cameras
Castle Cameras is a leading provider of camera stores, camera repair shops, video camera repair services, photo labs, electronics, and printing & publishing solutions in Bournemouth, England. With a commitment to quality and customer satisfaction, Castle Cameras offers a wide range of products and services to meet the needs of both amateur and professional photographers. Whether you need a new camera, repairs, or printing services, Castle Cameras has the expertise and resources to help you capture and preserve your memories.
Introduction to Castle Cameras
Castle Cameras is a family-owned business that has been operating for over 40 years in the camera industry. Their purpose is to provide top-quality camera equipment and services to their customers while offering a personalized experience. What makes this company unique is their excellent customer service and their extensive knowledge in the field of photography.Services & Products
Castle Cameras offers a wide range of services, including camera repairs, photo labs, and video camera repair services. They also sell high-quality cameras, lenses, and other photography accessories. Additionally, they have a selection of electronics and printing and publishing services.Location
Castle Cameras is located in Bournemouth, a vibrant coastal town in England. The area is known for its beautiful beaches, lively nightlife, and bustling shopping district. The company is situated on Wimborne Road, where customers can expect to find a variety of shops and restaurants. The nearest public transportation options are the Winton Banks bus stop (0.1 miles), the Winton, Maxwell Road bus stop (0.2 miles), and the Talbot Campus bus stop (0.4 miles).Benefits
Customers should choose Castle Cameras because of their exceptional customer service and extensive knowledge in the photography industry. They offer personalized experiences and top-quality equipment and services that cater to the individual needs of their customers.Good to know
Customers should be aware that Castle Cameras is closed on Sundays, and they do not offer online shopping services. However, they do have a website where customers can view their products and services.Reviews
Customers have raved about Castle Cameras' exceptional customer service and their expertise in the camera industry. Many have praised their personalized experiences and the quality of their equipment and services. Overall, customers have had a positive experience with Castle Cameras and would recommend them to others.Amenities
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memory card
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battery
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bag
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remote
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charger
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free estimate
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pick-up service
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drop-off service
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on-site service
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online service
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warranty service
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certified technician
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customization
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parts replacement
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online support
FAQ
Are your repair technicians certified or trained?
Yes, our repair technicians are all certified and trained to ensure that they can provide the highest quality service to our customers.What is your repair process, and how long does it typically take?
Our repair process depends on the issue with the camera or electronics device. We start by diagnosing the issue and then creating a plan to fix it. It typically takes anywhere from a few days to a week to complete the repair process.What types of issues do you commonly fix?
We commonly fix issues such as broken screens, battery problems, software issues, lens repairs, and more. If you have a specific issue, feel free to contact us and we can let you know if we can fix it.How much will the repair cost, and do you provide estimates?
The cost of the repair depends on the issue with the device. We provide estimates for all repairs before we begin work, so you can make an informed decision about whether to proceed with the repair.Do you offer any custom printing options or can I only choose from preset templates?
Yes, we offer custom printing options for our customers. You can choose from a variety of templates or create your own design for your prints. Contact us for more information about our printing options.Reviews
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Sneha K
This is where my husband and I wish to visit frequently. Because of the range of good camera gear, they have. We never heard them say no to anything we ask for. Love it! Great place for photography enthusiasts.
10-06-2023
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Stewart Farrington
Always excellent in all respects. Prices, staff, helpfulness.
03-06-2023
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Ray Burnet
First class knowledge and friendly service
27-05-2023
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Christine Case
Very helpful staff
20-05-2023
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Tom Bayford
We went in this morning to buy a travel adaptor for my camera and also look at a getting a tripod the lady who served us listened to our requirements and budget and was super help full and came back with a tri pod that exactly fitted our needs. I haven't been anywhere in a long time with customer service that was that good we will definitely be back next time we need something thank you.
17-05-2023
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Russell Tanner
I bought a pair of very expensive Canon binoculars online . The courier ( DPD ) did not deliver them to me on the day arranged despite me taking time off to wait in for them. After phoning the courier and getting nowhere I made the mistake of phoning Castle Cameras. Admittedly I was not happy but the man who answered the phone to me had a very bad attitude , he constantly butted in and interruped me as I was trying to explain my problem . After I told him that he should change his attitude ,,, he simply let out a large sigh and put the phone down on me !!. I know that the courier is not Castle Cameras but I was hoping they may be of some help, and no matter what .... you DO NOT hang up the phone to customers who buy expensive equipment from you! . Binoculars were sent back and I will never have anything to do with them again , dreadful after sales service , Appalling attitude ... AVOID .
17-05-2023
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Sheldon Smith
Very helpful staff and well stocked
17-04-2023
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Mary Drinkwater
Specialist camera shop. Very helpful and knowledgeable. Willing to spend time with customers a service say lacking these days
17-04-2023
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Laura Bryant
17-03-2023
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Maria Gonzalez
17-02-2023
