Castle Aquatics
Castle Aquatics is a pet store located in London, England. They specialize in providing a variety of fish, including goldfish, tropical fish, and pond fish. Their store offers a range of products for pets and shopping. Castle Aquatics is a trusted supplier of high-quality fish and pet products.
Introduction to Castle Aquatics
Castle Aquatics is a company based in London, England that specializes in providing high-quality fish and pet supplies. The company has been in business for over 20 years and has become a go-to destination for customers interested in tropical fish, goldfish, and pond fish. What makes Castle Aquatics unique is their expertise in fish care, which they have honed over the years to provide customers with the best possible products and advice.Services & Products
Castle Aquatics offers a wide range of services that cater to the needs of both experienced and novice fish enthusiasts. The company sells a variety of fish, including tropical fish, goldfish, and pond fish, as well as all the necessary supplies to keep them healthy and happy. They also offer aquarium installation and maintenance services to ensure that customers' fish are properly cared for.Location
Castle Aquatics is located in the southeast London neighborhood of Eltham. The area is known for its leafy streets and historic architecture. In addition to Castle Aquatics, visitors to the area can expect to find a range of independent shops and restaurants. The nearest public transportation options are the Eltham train station, which is approximately 10 minutes' walk away, and the Eltham High Street bus stop, which is just a few minutes' walk away. The New Eltham train station is also nearby, approximately 15 minutes' walk away.Benefits
Customers should choose Castle Aquatics because of the company's expertise in fish care and their commitment to providing high-quality products and services. The staff at Castle Aquatics are knowledgeable and passionate about fish, and are always available to answer any questions customers may have. Additionally, the company has a reputation for providing excellent customer service and going above and beyond to ensure that customers are satisfied with their purchases.Good to Know
Customers should be aware that Castle Aquatics is closed on Sundays and Mondays, and that they do not offer home delivery services. However, customers can place orders online and pick them up at the store during regular business hours.Reviews
Customers have consistently praised Castle Aquatics for their friendly and knowledgeable staff, high-quality products, and excellent customer service. Many have commented on the cleanliness and variety of the store, as well as the helpful advice they received from staff members. Overall, Castle Aquatics has a reputation for being one of the best fish and pet supply stores in London.FAQ
What types of tropical fish do you offer at your store?
We offer a wide variety of tropical fish at our store, including popular species such as angelfish, guppies, and tetras. We also have more unique species like discus and cichlids available.What kinds of pond fish do you sell?
We sell a diverse range of pond fish at our store, including koi, goldfish, and shubunkins. We also carry other types of pond fish such as orandas and comets.What is your return policy if the fish are not in good health upon arrival?
We have a 14-day return policy for any fish that are not in good health upon arrival. We will provide a full refund or exchange for the fish. However, we do require that the customer bring in a water sample and provide proof of purchase.What type of goldfish do you carry, and how do you ensure their health and well-being?
We carry a variety of goldfish breeds including fantails, ryukins, and black moors. We ensure the health and well-being of our goldfish through regular monitoring of water quality, providing a balanced diet, and keeping our tanks clean and well-maintained.What kind of equipment and supplies do I need to keep my goldfish healthy, and do you offer them in-store?
To keep your goldfish healthy, you will need a tank or pond of appropriate size, a filtration system, a heater (if needed), and a variety of fish food. We offer all of these supplies in-store, as well as other items such as water conditioners and test kits to help maintain water quality. Our knowledgeable staff can also provide advice on proper care and maintenance for your goldfish.Reviews
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Marcus
This shop has an amazing selection of fish and accessories and the staff are extremely helpful. They gave fantastic advice and resolved any concerns we had as fish newbies. They were happy to answer all our many questions and seemed genuinely happy to help, which was great as we had previously visited Pets at Home and to be honnest the advice and experience was was lacking. So we are extremely happy that we have found a shop who have the knowledge and expertise to cater for all our fish related needs and will consider this our permanent shop from now on.
10-06-2023
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Cliff Brown
Very excellent service. Well qualified staff members and exceptional product knowledge. Offered polite professional help and advice. Well worth the visit.
03-06-2023
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Simon Kelsall
Great range of fish and related products helpful knowledgeable staff
03-06-2023
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Lara South
The brine shrimp and fish are excellent, very good quality and very nice prices. I would definitely recommend for fish fans, but for everyone, it is perfect to start your fish journey, as the staff are very informative and know what to do! 😃😃😃😃👍
20-05-2023
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Colin Naylor
A longstanding provider of products for your fish tank or garden pond. Polite and helpful staff know all about fish and are happy to help you get your setting right. They offer a rewards program where you can get £10 of after spending £100. A good darkish of fish to choose from and food and plants too.
17-05-2023
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Steve Squires
17-05-2023
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Jim
Went there today for the second time to buy some fish.. very nice people very helpful and great prices for there fish will definitely visit there again 😁
17-05-2023
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Tracie Daily
Good selection of fish, friendly guys behind counter. Good people.
17-04-2023
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Nitesh Dev
Great customer services. Got couple of turtles 🐢 recently and been customer since more than 5 years. Always 5 star customer service
17-03-2023
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Buddy Williams
Very me cheap
17-03-2023
