Cartridge Monkey
Cartridge Monkey is a leading supplier of toner cartridges in the United Kingdom. Based in Manchester, the company offers a wide range of high-quality toner cartridges for various electronic devices. With a commitment to excellent customer service, Cartridge Monkey strives to provide its customers with the best products and support. Whether you are looking for toner cartridges for your home or office, Cartridge Monkey has you covered.
Introduction to Cartridge Monkey
Cartridge Monkey is a UK-based company that was founded in 2003. Their purpose is to provide customers with high-quality toner cartridges at an affordable price. The company prides itself on being environmentally friendly and only sources their cartridges from reputable suppliers. Cartridge Monkey is unique in that they offer a next day delivery service for all of their products.Services & products
Cartridge Monkey offers a variety of services, including toner cartridge recycling and a cartridge finder tool that helps customers find the correct cartridge for their printer. They specialize in providing toner cartridges for a wide range of printers, including those from popular brands such as HP, Canon, and Brother. Customers can also purchase electronics such as printers and ink cartridges from Cartridge Monkey.Location
Cartridge Monkey is located in Atherton, a town in the Greater Manchester area of England. The area is mostly residential, but there are several small businesses in the area. Customers can expect a quiet and peaceful environment when visiting the Cartridge Monkey location. The closest public transportation options are the Atherton train station (0.6 miles), the Hag Fold train station (1.5 miles), and the Daisy Hill train station (1.9 miles).Benefits
Customers should choose Cartridge Monkey because they offer high-quality toner cartridges at an affordable price. The company is also environmentally friendly and only sources their cartridges from reputable suppliers. Additionally, Cartridge Monkey offers a next day delivery service for all of their products, so customers can receive their items quickly.Good to know
Customers should be aware that Cartridge Monkey only sells toner cartridges for printers, not inkjet cartridges. Additionally, the company only ships to addresses within the UK.Reviews
Customers have praised Cartridge Monkey for their high-quality toner cartridges and excellent customer service. Many customers have also appreciated the company's commitment to being environmentally friendly.FAQ
What brands of toner cartridges do you supply?
We supply toner cartridges from a wide range of brands, including HP, Canon, Brother, Samsung, and many more. You can find the full list of brands we supply on our website.Do you offer compatible or remanufactured options?
Yes, we offer both compatible and remanufactured toner cartridges as cost-effective alternatives to the original branded cartridges. Our compatible and remanufactured cartridges are manufactured to the same high standards as the branded cartridges and come with a guarantee.What is your return policy for defective cartridges?
We have a no-quibble return policy for any defective cartridges. If you receive a cartridge that is faulty, simply contact us within 30 days of purchase and we will arrange a replacement or refund. We may also ask for the faulty cartridge to be returned to us for inspection.Can you provide cost savings options for bulk purchases?
Yes, we offer discounts for bulk purchases of toner cartridges. The more cartridges you buy, the bigger the discount you will receive. We also offer free delivery on orders over a certain amount, so it can be more cost-effective to buy in bulk.What is your estimated delivery time for orders?
We aim to dispatch all orders within 24 hours of receiving them, and delivery times will depend on your location and the shipping method you choose. Standard delivery within the UK usually takes 2-3 working days, while international delivery can take up to 10 working days. You can track the progress of your order on our website.Reviews
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Wayne H
Ordered yesterday, arrived today, and installed and in working order - super happy with the rapid next day delivery service, free of charge! First time using this company so only time will tell on the yield of the printer inks I've purchased.
17-10-2022
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T Merrygold
Fantastic, ordered replacement toner cartridges for my HP laser Pro, and they were at my door and installed within 24 hours of ordering, and the compatible toners work perfectly, many thanks cheers
17-08-2022
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C W
Will definitely use Cartridge Monkey again. Not only did my ink come the very next day free of charge but they also included a surprise bar of chocolate! Thank you 😋
17-08-2022
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Kay Muxlow
I called Cartridge Monkey with a question yesterday, customer service answered quickly and very friendly. Placed the order online at approx 10:30am as it was well priced, the delivery was next day (this morning) and they were well packaged. Thank you.
17-06-2022
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John Thompson
This company should be avoided at all costs. Worst customer care I've ever experienced. Do not use it. You have been warned
17-06-2021
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Sally Curnick
one star because I cannot leave a review without one! i made an order a week ago, one item not in stock and some in stock and am still waiting for delivery a week later. After one phone call and being told to wait as it is Royal Mail being slow and that it was sent no parcel. Today after another phone call HAVE BEEN TOLD ITS NOT BEEN SENT AS ON BACK ORDER! Terrible customer service not at all apologetic and extremely inconvenient and now i'll have to wait for my refund as it wont be instant- do not use if you want a professional and satisfactory service.
17-06-2020
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Martin Roberts
Worst customer service I've come across. Phone number unobtainable most of time. When I did get through promised next day delivery which arrived a week later...took about 6 weeks from initial order and still courier hadn't managed to deliver ..its with a neighbour according to the note. But they've given my number as the neighbour!
17-06-2020
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James Breese
A simple £20 product replacement has turned into a £1500 nightmare. Spoke to the team on four occasions to confirm delivery of an item for next day before 1030am. I explained explicitly the importance of said item and said if they can’t deliver please let me know and I’ll go elsewhere. I confirmed, with them. They confirmed with me and was all set for delivery. 10am following day I contacted them asking for tracking number. They told me that it had been sent to the wrong address. Namely their offices. They blamed DPD for inputting the wrong address and refusing to take responsibility. They said they would try get it next day and then tried same day. It was simply too late. Working on a deadline and wanting to keep our promise to our customers, a simple £20 replacement part ended in us outsourcing the printing for a total cost of £1538. Customer service and a managing director contacted me after spending hours on the phone and getting nowhere. Little care for other companies and zero empathy or thought for how their actions affect other businesses. Avoid this company like the plague. If you need something urgently or delivered in time go elsehwhere. They cost us £1500 in business for a £20 part. I don’t think I’ve ever come across a business who cares less about their customers. Don’t make same mistake as I did.
17-06-2019
