Carter Helen is a company based in Portsmouth, England that specializes in providing household services such as childminding. Their services are geared towards families and individuals who require assistance with childcare. Carter Helen's team of experienced childminders are dedicated to providing a safe and nurturing environment for children.
Introduction to Carter Helen
Carter Helen is a company that specializes in providing household services and childminding services. The company was founded with the purpose of helping busy parents to balance their work and family life. What makes Carter Helen unique is their commitment to providing personalized care and attention to each child and family they work with. They believe that every child is unique and deserves individualized care and attention.Services & products
Carter Helen offers a range of services including childminding, babysitting, and household services. They provide childminding services for children of all ages, from infants to teenagers. They also offer babysitting services for parents who need a night out or a few hours of child-free time. In addition to childminding services, they offer household services such as cleaning, laundry, and meal preparation.Location
Carter Helen is located on Powerscourt Road in North End, Portsmouth. The area is a bustling residential neighborhood with a mix of families and professionals. The area offers a variety of businesses, including restaurants, shops, and cafes. The closest public transportation options are the Fratton train station, which is 1 mile away, the Kingston Crescent bus stop, which is 0.2 miles away, and the Powerscourt Road bus stop, which is just outside the company's location.Benefits
Customers should choose Carter Helen because of their commitment to providing personalized care and attention to each child and family they work with. They understand that every child is unique and deserves individualized care and attention. They also offer a range of services, including childminding, babysitting, and household services, making them a one-stop-shop for busy parents.Good to know
Customers should be aware that Carter Helen requires a 24-hour notice for cancellations. They also require a deposit for their services, which is non-refundable in the event of a cancellation.Reviews
Customers rave about the personalized care and attention that their children receive from Carter Helen. They appreciate the company's flexibility and understanding of their busy schedules. Many customers also praise the company's household services, noting that they come home to a clean and organized home after a long day at work.
FAQ
What is your experience in child-minding and how long have you been in business?
We have been providing child-minding services for over 10 years. Our team has a wealth of experience in taking care of children of different ages and we are constantly updating our skills through training and workshops.
What is your ratio of children to supervisors and how do you maintain safety and security?
We maintain a maximum ratio of 1:4 for children under the age of 5 and 1:6 for children over the age of 5. We ensure safety and security by conducting thorough background checks on all our staff, implementing strict security measures at our premises, and regularly reviewing our safety policies and procedures.
What is your daily schedule and routine for the children, including meals, playtime, and napping?
Our daily schedule includes a balance of structured and unstructured activities such as arts and crafts, outdoor play, reading, and free play. We provide healthy meals and snacks throughout the day and ensure that each child has a dedicated nap time.
What is your policy on sick children and what measures are taken to prevent the spread of illness?
We have a strict policy on sick children and do not admit children who are unwell or contagious. If a child falls ill while in our care, we immediately isolate them and contact their parents or emergency contacts. We also regularly disinfect our premises and equipment to prevent the spread of illness.
What is your pricing and payment policy, including any additional fees or requirements?
Our pricing is competitive and flexible, and we offer discounts for siblings and long-term contracts. We require payment in advance for all bookings and accept various payment methods including bank transfer and online payment. We also have a cancellation policy in place which is explained to all our clients upon booking.
