CarStore Ipswich

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Reviews

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  Ja C

  Just purchased a Volvo V40 from Sam O'Rourke, what a great service. Had a Teams meeting to begin with, Sam gave a lot of non partial advice and answered every question I threw his way. After signing, I then went to pickup the car and had a very personal experience whilst the handover was complete, Sam went as far as to stay in the office whilst my phone charged. If your looking for a car, speak to Sam, he will find the best one for you at the best value. Edit 2: As I said in the previous part of the review, Sam is absolutely great although unfortunately the service team have been a let down. Having inspected the car further, the service team had not done the promised checks on the website such as simply ensuring that the coolerant was not below the minium. I had need to use the car the following week however the local car store service centre is closed for the weekend so this looks to be impossible. If your looking for a car, speak with Sam but make sure that the service team have done their work.

  27-05-2023
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  Trevor Tolhurst

  Samuel O'Rourke was great, sorted out an issue of my own making with the V5 for my old car on the day. New car is perfect, great price too. Highly recommended.

  26-05-2023
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  Pedram Heirani

  Good luck if you need any thing from the Ipswich team ! Worst customer service I have experienced ! Manager is never around or won’t come to the phone ! Humdan Hussain is all talk ! Apparently it takes more than 2 month for a SD car for my car sat nav to be ordered and sent out. Just read through the comments before buying car from this team !! Awful after care !

  24-05-2023
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  mandy flack

  Very good had a lot of patience with are little one

  21-05-2023
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  James Hazell

  Couldn’t have purchased a worse car… numerous failures, multiple breakdowns and despite being in repairs for up to 6 months with CarStore, the issues were not resolved. Ended up selling the car after 12 months of frustrating ownership loosing thousands in the process.

  07-05-2023
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  John Buckton

  Thank you CarStore for making my buying experience so easy and trouble free. Thanks to Jamie for his help and assistance throughout the process.

  07-05-2023
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  ron small

  Humdan Hussain sold me my red mg last week had no problems even the after care was great as well attention to detail was good all the information was correct as well many thanks

  07-05-2023
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  Paul Darbyshire

  A 5* experience at Car Store in Ipswich. Jamie and all the staff we came across were professional and went out of their way to assist us identify the car we wanted from their comprehensive stock. A great, no pressure, experience. No hesitation recommending this organisation.

  28-04-2023
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  Alex Alexandrescu

  Be careful with your deposit, it won't be refunded if you don't call them back. Went there by appointment to buy a vehicle and found a dirty inside outside car, with no petrol and not charged battery. Plastic bits from car thrown on the seats . Asked them about bodywork and they said is great but on spot was full of dents and scratches. A waste of timen

  28-04-2023
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  Joseph Liczbinski

  I had put down a deposit on a car and arranged for a test drive today, however when I arrived at the site was told that I cannot test drive the vehicle as I had not held my license long enough. When calling up in advance to arrange the test drive it was specifically stated that I am a new driver, and I was not advised about Carstore's policy on this. This ultimately resulted in a wasted trip and a waste of time. Would not recommend using Carstore if a new driver - it seems very odd that you can be expected to buy a car without being given the opportunity to test drive it

  28-04-2023