Sheltered Housings, Housing Utility Companies

Carstone Place

Carstone Place is a housing utility company located in Chelmsford, England. They specialize in providing sheltered housings for the public sector and society. Their mission is to provide safe and comfortable living spaces for those in need. Carstone Place is committed to delivering high-quality services and ensuring customer satisfaction. They strive to make a positive impact on the community and improve the lives of their residents.

Introduction to Carstone Place

Carstone Place is a UK-based housing utility company that provides top-notch sheltered housing services to the public sector and society. The company has been operational for over a decade and has gained a reputation for its excellent services. What sets Carstone Place apart from its competitors is its commitment to providing high-quality and affordable housing to people who need it the most.

Services & Products

Carstone Place offers a wide range of services to its clients. The company specializes in providing sheltered housing to the public sector and society. The company has a variety of housing options available, including one, two, and three-bedroom apartments. The company also offers a range of support services to its residents, including cleaning, catering, and laundry services.

Location

Carstone Place is located in Chelmsford, England. The area is known for its vibrant community, and residents can expect to find a range of businesses in the area, including restaurants, cafes, and shops. The area is also well-connected, with several public transportation options available. The three closest public transportation options to Carstone Place are Chelmsford Station (0.5 miles), Chelmsford Bus Station (0.8 miles), and Chelmsford Rail Station (1 mile).

Benefits

Customers should choose Carstone Place because of its commitment to providing high-quality and affordable housing. The company's focus on the public sector and society means that it is dedicated to helping those who need it the most. Carstone Place also offers a range of support services to its residents, which makes it an attractive option for those who require assistance with day-to-day living.

Good to Know

Customers should be aware that Carstone Place has a strict application process, which involves a thorough assessment of the applicant's needs. This is to ensure that the company is able to provide the best possible service to its residents.

Reviews

Customers have praised Carstone Place for its excellent services and commitment to providing affordable housing. Many have noted the high level of support provided by the company, which has helped them to lead a more independent life. Overall, customers have had a positive experience with Carstone Place and would recommend it to others in need of housing services.

Amenities

online bill payment
emergency assistance
energy efficiency program
recycling program
security system
customer support
online account management
onsite parking
wheelchair accessibility
elevator
kitchen
laundry room
garden
pet-friendly
fire alarm
cctv
intercom system

FAQ

What specific support services are provided to residents in your sheltered housing?

At Carstone Place, we provide a range of support services to our residents in our sheltered housing. This includes on-site staff available 24/7 for emergency assistance, regular cleaning and maintenance of communal areas, and access to social activities and events to foster a sense of community among our residents.

How are emergency situations handled in your sheltered housing?

We take emergency situations very seriously at Carstone Place. Our on-site staff are trained to handle emergency situations and are available 24/7 to respond to any emergencies that may arise. We have emergency protocols in place and work closely with local emergency services to ensure the safety and well-being of our residents.

Are there any additional fees or charges that residents should be aware of when living in your sheltered housing?

At Carstone Place, we are committed to transparency and ensuring that our residents are fully aware of any fees or charges associated with living in our sheltered housing. We have a clear and concise fee structure in place, which includes a monthly rental fee and separate charges for utilities and any additional services that residents may choose to use.

How do you calculate the charges for your utility services?

We calculate charges for our utility services based on actual usage, which is measured using individual meters for each unit. Our residents are billed for their usage on a monthly basis, and we provide detailed statements to ensure transparency and accuracy.

How do you handle and respond to emergency situations or utility outages?

At Carstone Place, we have emergency protocols in place to ensure that we can respond quickly and effectively to any emergency situations or utility outages. We work closely with local emergency services and utility companies to minimize any disruption to our residents. Our on-site staff are trained to handle emergency situations and are available 24/7 to provide assistance and support to our residents.