Carpenters Group
Carpenters Group is a UK-based company that specializes in insurance law, personal injury law, building and construction, and economics. Their team of experienced attorneys provides legal services to clients in need of insurance and personal injury representation. With a focus on providing quality service and achieving successful outcomes, Carpenters Group is a trusted name in the legal industry.
Introduction to Carpenters Group
Carpenters Group is a company that specializes in insurance law and personal injury claims. The company was founded in 2005 and has since then grown to become one of the leading insurance attorneys in the United Kingdom. What makes Carpenters Group unique is their expertise in the field of building and construction, which allows them to handle complex cases involving insurance and construction disputes.Services & Products
Carpenters Group offers a wide range of services to their clients, including personal injury claims, insurance law, and construction disputes. They are known for their expertise in handling insurance claims, and they work closely with their clients to ensure that they receive the compensation they deserve. In addition, Carpenters Group also provides legal advice to businesses in the building and construction industry.Location
Carpenters Group is located in Birkenhead, England, in the Leonard House building at Scotts Quays. The area is home to a variety of businesses, including law firms, insurance companies, and construction companies. The nearest public transportation options include the Birkenhead North train station, which is 0.7 miles away, the Birkenhead Hamilton Square train station, which is 0.8 miles away, and the Conway Park train station, which is 1.1 miles away.Benefits
Customers should choose Carpenters Group because of their expertise in insurance law and personal injury claims, as well as their knowledge of the building and construction industry. The company is dedicated to providing their clients with the best possible service, and they work hard to ensure that their clients receive the compensation they deserve.Good to Know
Customers should be aware that Carpenters Group specializes in insurance law and personal injury claims, and they may not be the best option for other legal matters. However, for those who need assistance with insurance claims or personal injury cases, Carpenters Group is an excellent choice.Reviews
Customers have praised Carpenters Group for their professionalism, expertise, and dedication to their clients. They are known for their ability to handle complex cases and for their commitment to achieving the best possible outcomes for their clients.FAQ
What types of personal injury cases do you specialize in?
We specialize in a wide range of personal injury cases, including workplace accidents, road traffic accidents, medical negligence, and public liability cases.How do you charge for your legal services?
We offer a No Win No Fee service, which means that our fees are only payable if we win your case. Our fees are a percentage of the compensation you receive, and we will discuss this with you before we begin work on your case.How long do you estimate my case will take to resolve?
The length of time it takes to resolve a case varies depending on the specific circumstances of the case. We will provide you with an estimated time frame once we have reviewed your case and gathered all the necessary information.Can you provide references from previous clients and examples of your work?
Yes, we are happy to provide references from previous clients and examples of our work. We have a proven track record of success in personal injury cases and can provide you with testimonials from our satisfied clients.What specific areas of insurance law does your firm specialize in?
Our firm specializes in a range of areas within insurance law, including personal injury claims, commercial insurance, property insurance, and professional indemnity insurance. We have a team of experienced lawyers who are experts in their respective fields.Reviews
-
Craig Burns
Absolute disgraceful service there reviews says it all, I had a crash with aviva, carpenters where getting me access back and loss of earning, I sent documents back for this, they paid out my access and closed my case without asking me!!! I'm still owed £1008 from the third party and now been told they cnat reopen the case, so for there mistake and victim of a crash I wasnt even driving the car I lose out!!!! Do not use and avoid at all cost If you want to make this right carpenters get my money back!!!
27-05-2023
-
omar khan
Worst company ever. Never get back to you . Reply to any correspondence and delay the claim for months . Need reporting to fraud department
25-05-2023
-
Samuel Burgess
stay away from this place, they can't do the job right, and they will make very lie out there to get their own way UPDATE. I have never no a place full of lazy people, and they love getting this wrong, and they love to lie. If you have a case with them, say goodbye to it they will mess it up so much that you will pay for it. In the end, you should see the court letter Update. After catching them in a lying email and how they have know breaching court order and prejudiced the claim is wrong but to lyin about it!!! You wanted the case to fail from the start i have all emails to back me up. From Nov 2022 i asked for manger i am still waiting 23 May 2023 and i had asked so many times they wont call or email me back all i get is they will be with you nothing more until i pointed out i wanted someone on my case and to remove the person i had from them, (The matter has now been escalated to management )...... Still waiting and they have already breaching court order and prejudiced the claim so it has gone to legal ombudsman who are reviewing the case
24-05-2023
-
Emzo
Absolute joke of a firm, I haven’t had any 1-1 conversation with my case handler “ADAM KINNEAR”, despite me requesting to speak with him several times. They are still waiting on my medical report for the last 8months and will not chase after the practitioner which they recommended l, therefore I called them myself to see if they had sent the report but was welcomed by rudeness from the owner of the practise. No idea what’s happening with this case despite trying to maintain communication with Adam, he doesn’t respond or anything. Will definitely be calling my insurance company and making a complaint especially since I’m a Motability user.
23-05-2023
-
Tracey Williams
22-05-2023
-
robert
Fine
22-05-2023
-
Laura Green
Not getting any reply at all from them. Don't even have tge courtesy to reply to any emails
21-05-2023
-
Niroj Gurung
Worst experience dealing with Carpenters Group. The case handler Joseph Riley does not seem to reply at all. Its been a month since I last asked Joseph a few queries regarding my claim, and he still has not replied at all. I have emailed Joseph 3 times in the last 30 days, but he does not seem to care at all. It takes less than 5 minutes to reply to an email !! This is not the standard of service anyone would expect !!
21-05-2023
-
Trisha Henley
I would like to thank Tom Sutherland from Carpenters Group for all his help. He kept me informed regularly and was very professional.
21-05-2023
-
chris bacon
Absolutely despicable company. Had accident back in July. Ended up with a claim handler called Ben King. Get an email every few months asking for information I have already submitted 3 times. No updates, no contact, despite emailing several times a week over last few months still no replies or updates. I'll now look at taking this further and look in to a governing body or ombudsman to start a complaints procedure. If you have an accident and your insurance company instructs Carpenters Group then refuse, you will not get updates, no one will call you, you will be on the phone for hours and never speak to anyone you need to. Absolutely joke of a firm, as of today still waiting for an update, no further forward then I was on December 12. Choose any other firm then these. I'll leave a similar review on Trust Pilot to warn more people of this firm and its employees. All this does is add stress to an already stressful experience.
21-05-2023
