CARNET
CARNET is a company based in Burntwood, England, specializing in the sale of motor vehicles. They offer a wide range of vehicles, including cars, boats, and motorcycles. CARNET is known for being a dealer of Karma, Lancia, and race cars. They are one of the top car dealers in the area and provide exceptional customer service.
Introduction to CARNET
CARNET is a unique company that specializes in motor vehicle dealership, including cars and race cars. The company has a long history and is well-known for its exceptional customer service and expertise in the industry. CARNET is also one of the few Karma and Lancia dealers in the United Kingdom, making it the go-to destination for customers seeking luxury vehicles.Services & products
CARNET offers a wide range of services to its customers. In addition to selling cars and race cars, the company also provides maintenance and repair services to ensure that customers' vehicles are always in top condition. The company's team of experts is highly knowledgeable and can provide customers with advice on the best vehicles to suit their needs.Location
CARNET is located in Burntwood Business Park, which is a bustling area filled with businesses of all types. Customers can expect to find a variety of shops and restaurants in the area, making it a convenient location for running errands or grabbing a bite to eat. The company is also easily accessible by public transportation, with the closest options being the Chase Terrace bus stop (0.3 miles), Lichfield Trent Valley train station (3.5 miles), and Cannock train station (4.4 miles).Benefits
Customers should choose CARNET because of the company's exceptional customer service and expertise in the industry. The team at CARNET is passionate about cars and is dedicated to providing customers with the best possible experience, whether they are purchasing a new vehicle or seeking maintenance services. Additionally, CARNET is one of the few Karma and Lancia dealers in the United Kingdom, making it a unique destination for customers seeking luxury vehicles.Good to know
Customers should be aware that CARNET specializes in luxury vehicles and race cars, so prices may be higher than those of other dealerships. However, the company's expertise and exceptional customer service make it a worthwhile investment for customers seeking the best possible experience.Reviews
Customers rave about CARNET's exceptional customer service and expertise in the industry. Many customers have praised the company's team for going above and beyond to ensure that their vehicles are always in top condition. Overall, customers highly recommend CARNET for anyone seeking a high-quality vehicle or maintenance services.Amenities
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showroom -
test drive
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financing
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trade-in
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warranty
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delivery
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service center
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parts department
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pick-up
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drop-off
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courtesy shuttle
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valet parking
FAQ
What types of cars, boats, and motorcycles do you specialize in selling?
We specialize in selling a variety of cars, boats, and motorcycles. From luxury vehicles to performance boats and high-end motorcycles, we have a wide selection to choose from.Do you have any promotions or discounts available for new car purchases?
Yes, we often have promotions and discounts available for new car purchases. We encourage customers to check our website or visit our dealership to see what current promotions we have available.What types of vehicles do you offer for sale or lease?
We offer a wide range of vehicles for sale or lease, including cars, boats, and motorcycles. Our inventory includes luxury vehicles, high-performance boats, and top-of-the-line motorcycles.Do you provide financing options or assistance?
Yes, we offer financing options and assistance to help customers purchase their dream vehicle. Our finance team can help customers find the right financing option that fits their budget and needs.Can you provide maintenance and repair services for Lancia cars?
Yes, we provide maintenance and repair services for Lancia cars. Our experienced mechanics are trained to handle a variety of vehicle repairs and maintenance services. Customers can schedule an appointment with our service department for their Lancia car.Reviews
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Zaid
Amazing customer service from Dave and Nikki explained things so we’ll drove off with the car 25 mins later well done keep it up
03-06-2023
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John Edwards
Well..Not had a good experience here. And still the owner bites back. Tried to get info (via email) on a Ford Ka they have in stock here.. It needed a new wheel due to buckle to the N/S rear rim. And i was after some clarity that a cambelt service on the car had been done so any servicing terms and conditions are met to keep any warranty on the Ka valid ? Clearly having to buy a alloy and a cambelt kit made this untenable for this outlet?? Profits?? Or just don’t care?? They claim via email their warranty covers cambelt failure? (Which it may indeed) This. Only if the car is serviced in line with the manufacturer’s service schedule? ( Check any warranty terms and conditions) They said the cars service record showed no cambelt change had been recorded, So beware. If they put a warranty on your purchase? As clearly a pre warranty check wasn’t a priority on this particular Ford KA? Maybe this is the normal practice here? I then get told by someone else by email. the vehicle is 99% certainly sold to someone else ? Yet 3 days on. Still available on their site for anyone to buy/ leave a deposit? Clearly didn’t want to sell it to a customer (me) who wants the car serviced properly so not to invalidate any warranty? Especially as they had to buy a new alloy for it? Not a great practice.. Clearly waiting for the right gullible customer……. Choose your car carefully here, Can’t recommend ————————————————— Response from the owner………………. Sorry John we fell asleep reading your email.. John’s response……………… ————————————————————————- Charming car sales outlet aren’t they?? Definitely in the Arthur Daley mould… Clearly have zero customer service skills.. As for the standard of car available?? Based on the above.. Dread to think…. Avoid. ————————————————— Following on to your further comments Mr Owner.. ———————//// By all means read my other reviews if your that obsessed.. Negative reviews are placed if the business is poor(it’s what reviews are for) Yes.. my review above is the truth, You know it. And i know it, You didn’t want to provide a cambelt service or a warranty of any note? And weren’t honest regarding whether the car was available still, Expecting a customer to drive away their new car from your business with no knowledge of a cambelt service while claiming a warranty is present is not great is it? And what impression do you give potential customers by rude sarcastic replies to customer emails/ enquiries? Still it’s your business. I’ve done plenty of good reviews on several review sites. So not sure what your point is? See you have had this review removed from some other review sites? Maybe i should provide a response in the form of your reply from here on google reviews?? Plus the emails you have sent me? Guaranteed my reviews would be back on these sites within 24 hours? But i can’t really be bothered. You will take your own business down unless you accept you could treat possible customers bit more courtesy and respect. Reviews good or bad are a great way of business owners seeing how their performing? The bad ones ….. they eventually go under. It’s just how many unsuspecting customers waste their money with these dealers before this happens. Start with a customer service course maybe ? 🤔
17-05-2023
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Edward Beal
Really good service from George who made buying my first car completely stress free. He gave me plenty of time to have a look at the car without any pressure to make any big decisions. Couldn’t recommend enough!
17-04-2023
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Clare Lester
Although I couldn't purchase the vehicle that I wanted, Dave was a very helpful fella. There was no pressure to buy and tried everything to help us with finance. Will return in the future when I can afford a better car.
17-04-2023
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Sam Moxon
From start to finish through the buying process, and aftercare, it was made as simple and easy as possible by George. Cannot recommend highly enough. Best car purchase experience I have ever had. Thanks guys!
17-02-2023
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Michelle M
Great customer service with special thanks to George whom nothing was too much trouble. There was no pressure to buy and was a lovely relaxed buying environment. Had the car over 4 months now with no issues. Very pleased and would definitely recommend Carnet to others!
17-02-2023
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Delph Potter
Pressured sales, took total advantage of a first time buyer then when confronted with concerns on the car purchase the sales man was useless “it is what it is” attitude. Hugely disappointing with the lack of customer care. Sold a vehicle with massive damage to the wheels leaving us with hundreds of pounds in repair right before Christmas and during this awful living crisis!
17-12-2022
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Mel Angier
Great customer service from David and the team when we needed to find a new (used) vehicle to replace ours. He provided some options and gave us his suggestions, based on what we needed. Very helpful and was able to get the vehicle serviced and ready to pick up within 2 days! Love the vehicle and their help to make it a reality! Highly recommend them.
17-12-2022
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Samantha Williams
Fantastic experience purchasing a car from here. David was super friendly and helpful, nothing too big for them to help you with. Would recommend to anyone! They made a stressful time car hunting a pleasure.
17-11-2022
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Samantha Williams
Recently brought my car from here. Really helpful and friendly staff went above and beyond to help me. Would definitely recommend! Thank you for making my experience as smooth as possible. David is lovely!
17-11-2022
