Car Lane
Car Lane is a company located in Basildon, England that specializes in providing auto body parts, cars, boats, and motorcycles. They offer a wide range of services including car dealerships, car manufacturers, golf cart dealers, mechanics, Mercedes-Benz dealers, motor vehicle dealers, smart car dealers, truck dealers, and used auto parts stores. Additionally, they provide manufacturing and fabrication services as well as building and construction services. Car Lane is a one-stop-shop for all your automotive needs and is dedicated to providing high-quality products and services to their customers.
Introduction to Car Lane
Car Lane is a leading company in the automotive industry, providing top-notch services to its customers. Founded with the aim of delivering quality service to its clients, the company has been operating for many years. Car Lane is known for its exceptional customer service and has a reputation for being a reliable and trustworthy company. What makes Car Lane unique is its commitment to offering a wide range of services to cater to all its clients' needs.Services & Products
Car Lane offers a variety of services, including auto body parts supply, car dealership, golf cart dealership, mechanic services, Mercedes-Benz dealership, motor vehicle dealership, smart car dealership, truck dealership, and used auto parts stores. Customers can also purchase cars, boats, and motorcycles from the company. Additionally, Car Lane provides manufacturing and fabrication services in the automotive industry and construction services.Location
Car Lane is located in Unit 14/15, Herons gate Estate, Paycocke Rd, Basildon SS14 3EU, England. The area is home to many businesses, including other automotive companies, shops, and restaurants. Customers can expect a bustling environment with plenty of amenities nearby. The three closest public transportation options are Basildon Train Station (1.5 miles), Basildon Bus Station (1.5 miles), and Pitsea Train Station (2.6 miles).Benefits
Customers should choose Car Lane because of its commitment to quality service. The company offers a wide range of services, making it a one-stop-shop for all automotive needs. Car Lane's experienced and knowledgeable staff provides exceptional customer service, ensuring that clients are satisfied with their services. Additionally, the company offers competitive pricing, making it an affordable option for customers.Good to know
Customers should be aware that Car Lane only uses high-quality parts and materials in their services. This ensures that clients receive the best service possible and that their vehicles are in top condition.Reviews
Customers have praised Car Lane for its exceptional customer service and quality work. They have commended the staff for their professionalism, knowledge, and expertise. Many customers have also appreciated the company's competitive pricing and wide range of services. Overall, customers have had positive experiences with Car Lane and recommend the company to others.FAQ
Do you offer maintenance and repair services for Smart Cars?
Yes, we offer maintenance and repair services for Smart Cars. Our trained mechanics have the expertise to service and repair these vehicles to keep them running smoothly and safely.Do you offer any warranties or guarantees on the Mercedes-Benz models you sell?
Yes, we offer warranties and guarantees on all Mercedes-Benz models we sell. Our aim is to provide our customers with peace of mind and confidence in their purchase.Do you provide financing options or assistance?
Yes, we provide financing options and assistance. We work with various lenders to offer our customers competitive financing options to help them purchase their desired vehicle.Are your mechanics licensed and insured?
Yes, all our mechanics are licensed and insured. We ensure that our team is trained and qualified to provide the highest quality of service to our customers.Can I see examples of your previous work?
Yes, you can see examples of our previous work. We have a portfolio of our previous projects and services we have provided to our customers. Please feel free to ask us for more information.Reviews
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Zoë Higginson
DO NOT BUY A CAR FROM THESE PEOPLE!!!!! Do not trust this company!!! Nothing but problems with this company very helpful when looking at vehicles and wanting to buy but as soon as bought the Renault (SJ16MVK) had nothing but problems when they said they would get the problem fixed it tools 3 times!!! they then bodge jobbed it by taking to someone else who didn’t have a clue what they were doing and DUCK TAPPED the tensors on and the car had been sold to me with 2 illegal Tyers on it carlane seem to think this was acceptable and when I had told them I wanted my money back and that I had seeked legal advise it then took me 2 letters saying I was going to take them to court and 28 days later to get an acknowledgment and my money back! They now have the car back up for sale for more money!!! In regards to the response from car lane the independent garages that carried out the works are who you sent the vehicle to so you should do your proper checks. I suggest you get the facts right as by law as I had bought the car from car lane if there is a fault within 6months it is the dealership’s responsibility and I have the right to reject the vehicle if they have not fixed the problem after trying to resolve the problem the 1st time You was also very hesitant in refunding my money hence why I had to go down the route of citizens advise and advising you of court process!
22-05-2023
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Asima Hassan
Great service from carlane, always available on call regarding any query.very friendly and knowledgable staff, all my family has been buying from them for years.
21-05-2023
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asif Hussain
Excellent Service from start to finish. Perfect car and so happy with the knowledgeable staff and efficient service.
14-05-2023
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Chaunce Campbell
Brought a car from them a year ago. Within 2 months the engine went, granted they repaired the car. the car came with a new MOT on it. A year later I took the car for an MOT and the same advisories that where on the mot 2 years ago has been picked up on it. This tells me that they get “friendly” MOT’s done because the car had zero advisory’s. The car was also said to be serviced and inspected before but had a leaking gearbox linkage, granted they fixed that too but does not make it right. After buying the car I took it back to them 3 times. Gear box leaking, water leaking inside the car, engine went. I took the car to a garage to get it serviced and air con re-gassed, they said that “the front of car is all corroded underneath and looks like it’s been drove through a lake”. The condenser for the AC had a hole in it. They sold me a lemon.
28-04-2023
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Bittu Kurian
28-03-2023
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Lee Satchell
Terrible company! Started off good when you wish to buy a car with them very helpful and always available to speak on the phone. After you buy the car is a completely different story. Car has been back with issues 5 times, all separate occasions and almost impossible to call them unless you call from a different number. I can’t believe they are still trading after the standard we have had to deal with from this dealer! The garages they use are also just as bad and can’t trust them or any of there work on the vehicles they sell! Very unsafe and unprofessional! Still trying to get a solution as they believe my right to reject the vehicle is not going to happen they will not willing accept the return! Now we have legal action in place to close the case!
28-03-2023
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Ryan Mills
Picked up a car for my partner and couldn't be happier with the way we were looked after, great communication and very helpful. Even after having a minor issue with the vehicle just days after, they were super helpful and sorted it out within the hour. Thanks again guys, would definitley recommend!
28-02-2023
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Aron Purches
28-02-2023
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Mason Ali
Brother brought an ST off them at the weekend lovley team, very helpful and clear all through the process of buying a car, the quality of the car was top condition we had a cracking deal, and they had a massive stock of some lovley motors from classic rollers to modern day sports cars. Pop down check them out.
28-01-2023
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John Farthing
A very nice family owned business that sells good quality cars with a refreshing minimum of fuss. Please don't be put off by the industrial estate surroundings - it is a hidden gem. We travelled from Kent to view the car sold to my daughter and am very pleased with both product and service.
28-11-2022
