Caple
Caple is a company based in Bristol, England, that specializes in appliances and customer services. They provide high-quality products and exceptional customer service to their clients. Caple has a reputation for being one of the best shops for shopping for appliances in the United Kingdom.
Introduction to Caple
Caple is a UK-based company that was founded in 1995 with the goal of providing high quality appliances for the home. The company is committed to innovation and design, and prides itself on offering unique and stylish products that are both functional and aesthetically pleasing.Services & Products
Caple offers a wide range of appliances for the kitchen and home, including refrigerators, ovens, dishwashers, and more. They also offer a variety of small appliances, such as blenders, toasters, and coffee makers. In addition to appliances, Caple also provides excellent customer service to ensure that their customers are satisfied with their purchases.Location
Caple is located in Avonmouth, Bristol, which is a bustling area with a lot of shops and businesses. The area is easily accessible by public transportation, with the closest bus stop being just a few minutes' walk away. The nearest train station is Bristol Temple Meads, which is approximately 7 miles away.Benefits
Customers should choose Caple because of their commitment to quality and design. The company offers a wide range of unique and stylish appliances that are sure to impress. Additionally, their customer service is top-notch, ensuring that customers are satisfied with their purchases.Good to Know
Customers should be aware that Caple appliances are designed for the UK market, and may not be compatible with electrical systems in other countries.Reviews
Customers rave about Caple's excellent customer service and high quality products. They appreciate the company's commitment to design and innovation, and many have praised the unique and stylish appliances that Caple offers. Overall, customers are very satisfied with their purchases from Caple.Amenities
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installation -
repair
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maintenance
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warranty
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online ordering
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credit card payment
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cash payment
FAQ
What is your return policy for appliances?
Our return policy for appliances allows customers to return or exchange an appliance within 14 days of purchase as long as it is in its original packaging and in new condition. We also offer a 1-year manufacturer's warranty on all appliances.Do you offer installation services for the appliances purchased from your store?
Yes, we offer installation services for the appliances purchased from our store. Our team of professionals can install the appliance in your home for an additional fee.What types of warranties do you offer for appliances?
We offer a 1-year manufacturer's warranty on all appliances purchased from our store. Additionally, we offer extended warranties for an additional fee.Can you provide recommendations for appliances that meet my specific needs and budget?
Yes, our knowledgeable staff can provide recommendations for appliances that meet your specific needs and budget. We can help you find the perfect appliance to fit your lifestyle and preferences.How do I contact customer support if I have issues with my purchased appliances?
If you have any issues with your purchased appliances, you can contact our customer support team by phone or email. Our team is available to assist you with any questions or concerns you may have.Reviews
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anne watson
Buying is one thing. Having it fail and be unrepairable, DUE TO TEMP SENSOR NOT BEING REPAIRABLR is quite another. 4 years life for a Caple Fridge Freezer is rubbish. They want me to pay for a brand new one and will refund 96 pounds for the engineer visit. What happened to good service. NOT ACCEPTABLE.
30-04-2023
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Andy Smythe
Spent today with the Caple Team in Leeds, basically to gain a better understanding of what was on offer. Needless to say, I was amazed to see - not only how far Caple have come, but to see exactly what was on offer. The colour match taps, sink and sink waste was a nice touch. The integrated tall fridge/freezer ‘fixed hinges’ was a definite plus. But for me, the 3 main show stoppers were the 6 flexible zone induction Hob. An absolute must see with ground breaking technology. Next, the 4 in 1 Combi microwave with steam. Definite game changer. An absolute must have for anyone who uses a Microwave Oven. And finally, the App which controls the Pyrolytic Oven. Are you kidding me?? Wow!! All I can say is thank you for a wonderful day and revealing these amazing appliances. And a special thank you to Lauren, as lunch was simply out of this world.
28-04-2023
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Caz Howett
3 out of 4 appliances we bought for our new kitchen all failed or did not work at all. Cables customer service and replacement policy is terrible. We have been without a fully functional kitchen for 8 weeks, we have spent our own money having to eating out or takeaway and buying equipment to allow us to cook ie steamer, crockpot and air fryer. Due to no fault of our we are out of pocket by at least £1000!! Caple are not in the least bit bothered about this and all the stress and anxiety it's had on us. We had to wait 2 weeks for a domestic engineer to come out, then all he did was look at our hob ask if it had ever worked since being installed and said " if I take it apart i may end up damaging your new kitchen and if I can't fix it I won't get paid" our oven and microwave were letting steam out all over our brand new kitchen units, the only thing that works is the tap and that even leaked on our new oak flooring. Absolute nightmare. DO NOT BU FROM CAPLE go with a trusted name.
28-03-2023
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James Goodridge
Great products and service, highly recommend.
28-03-2023
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Ashleigh Sykes
Unfortunately we made the big mistake of buying a matching oven, combi oven and warming drawer from Caple. The oven and the combi oven arrived faulty and had to be repaired. The oven was still faulty after a repair and after a lot of hassle we were able to get a new oven sent out. The new oven arrived and is faulty AGAIN!! Now we are having to have another repair. Requested a refund for all appliances as have lost all trust in any of caples products, only to have this request declined. So we are now stuck with these terrible products which we have paid a great deal for. I DO NOT RECOMMEND any appliances from this company - save your money and buy from a more reputable brand. The customer service received is another story too - the manager is beyond rude - I was left speechless after dealing with her.
28-03-2023
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Jeffrey Lisle
28-02-2023
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Cain Weibel
Excellent appliances respresenting great value. Service is good also
28-02-2023
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Paul
I have just tried contacting your office to speak with someone in the service team. In summary, it is evident that your level of service is a disgrace. I am unaware of the collective noun for ‘halfwits’, so I am forced to vent my anger with such mild adjectives as: ‘incompetent’, ‘useless’, and ‘inefficient’.
28-01-2023
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Marianne Croft
A friend was so happy with her ovens that I decided to visit the showroom today. The Sense Premium ovens are just what I'm looking for and more. I was originally wanting to buy Miele and Siemens ovens but after my appointment I've ordered two ovens including a steam oven with microwave. The gunmetal and black steel finish is simply stunning, so stylish. My appointment with Jo was so helpful. I recommend making an appointment to see the selection of appliances in person.
28-01-2023
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Layla Isaacs
Not one but 3 of my Caple appliances are weak and inefficient.
28-08-2022
