Calvert Trust Kielder
Calvert Trust Kielder is a travel and hotel company located in Hexham, England. They specialize in organizing outdoor activities for their clients.
Introduction to Calvert Trust Kielder
Calvert Trust Kielder is an outdoor activity organiser located in Hexham, England. Established in 1984, the company's purpose is to provide people with disabilities the opportunity to experience outdoor activities. Their unique approach of using fully accessible equipment and accommodation allows people of all abilities to participate in activities such as abseiling, canoeing, and zip wires.Services & Products
Calvert Trust Kielder provides a variety of services including accommodation, activity sessions, and equipment hire. Customers can purchase packages that include a combination of activities and accommodation or can book activities and accommodation separately.Location
Calvert Trust Kielder is located in the beautiful Kielder Water area, which is surrounded by forests and hills. The area is known for its outdoor activities and visitors can expect to find businesses that cater to this type of tourism. The nearest public transportation options are Newcastle Central Station (49 miles), Carlisle Station (47 miles), and Hexham Station (22 miles).Benefits
Customers should choose Calvert Trust Kielder because of their commitment to providing fully accessible activities and accommodation. They also have experienced instructors who are trained to work with people with disabilities, ensuring a safe and enjoyable experience for all.Good to Know
Customers should be aware that Calvert Trust Kielder is a non-profit organisation and all profits are reinvested into the company to improve their services and facilities.Reviews
Customers have praised Calvert Trust Kielder for their friendly and knowledgeable staff, as well as their commitment to creating a fully accessible experience for people with disabilities. Many customers have also mentioned the stunning location and the variety of activities available.Amenities
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wifi -
bar
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restaurant
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gym
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parking
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air conditioning
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bicycle rental
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pet-friendly
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conference room
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non-smoking rooms
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room service
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laundry service
FAQ
What outdoor activities does your company offer?
We offer a wide range of outdoor activities including canoeing, abseiling, cycling, archery, and much more. Our activities are suitable for all ages and abilities, and we can tailor our packages to meet your specific needs and preferences.What is the cost of your outdoor activity packages?
Our prices vary depending on the number of people in your group, the activities you choose, and the length of your stay. We offer competitive rates and can provide you with a detailed quote upon request.Can you provide references or reviews from previous customers?
Yes, we have many satisfied customers who have left positive reviews and testimonials about their experiences with us. We would be happy to provide you with references upon request.What safety measures do you have in place for participants?
We take safety very seriously and have a range of measures in place to ensure the well-being of our participants. Our staff are highly trained and experienced, and we provide all necessary safety equipment for our activities. We also conduct thorough risk assessments and have emergency procedures in place.What is your cancellation policy?
Our cancellation policy varies depending on the nature of your booking and the time of cancellation. We recommend that you refer to our terms and conditions for specific details. In general, we require a minimum of 14 days' notice for cancellations, and we may charge a cancellation fee. However, we will always strive to be as flexible and accommodating as possible in the event of unforeseen circumstances.Reviews
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Ann Johnstone
Two instructor's made a fantastic finish too our 2 night stay at Cavert trust, they got my Son in equipment needed to support him, so he could have the time of his life on the Zip Coaster think the only outdoor one, he loved it so much, hands up signaling another go, and off he went, then onto archery, fully excesable to all, mu Son has CP but boy did he have a magical time, so a big heartfelt thank you to both Danielle and Keiran amazing at there job, there calmness just makes you feel so calm before the time of your life begins thanks again Guys, you made our stay the best ending 😊
10-06-2023
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Danielle Lorraine
My family of four visited yesterday to do an outdoor activity package. Our instructor Danielle took us on the king swing then delivered an archery session. She was fantastic and we had an excellent time. We definitely want to return and do more of the brilliant activities on offer. Thank you!
17-04-2023
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John Ritchie
Absolutely brilliant weekend , staff amazing and accessible to all
17-03-2023
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Amanda Megson
17-03-2023
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craig johnson
17-01-2023
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Rob Anderson
17-11-2022
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Amber Studholme
Good
17-10-2022
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janine stobart
Sky den: Not fit for purpose- cannot open the roof or doors due to level of midgeys. They know this is a issue as they sell spray but because check in is not until 5pm you must first endure a night of hell. All because they would rather capitalise on it then provide good service. Part of shower head on the bathroom floor on arrival, broken. Space to shower between toilet is aprox 1-2 foot . Fridge is a mini fridge so cannot fit much food in it as it is a beer fridge size. So don’t bother taking bbq stuff for the nice bbq area they mentioned! And there are no utensils for bbqs! Telescope is a broken Amazon basics one which does not work. Even have to put your own bedding and duvet cases on. Customer service is practically non existent we complained verbally the first morning, then in writing before we left. No contact from anyone until almost a month after our trip! Their response just tried to justify all their short comings and also was not truthful saying my husband told them he did not use their bug spray after buying it. Their response was only gained after the booking company chasing them multiple times. I would not pay half the price for this let alone the money we did. Go down the road to waterside instead as it looked much nicer!
17-07-2022
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Lucinda Hemingbrough
Lovely friendly place. Its Fantastic, it caters for everyone of all abilities and disabilities. Make sure you pre-book all activities before arrival. This is advised on all booking sites. Not all activities are available all the time. All the chalets are equipped for disabled people which is amazing. My family didn't need these facilities but they didn't effect our stay. It's wonderful to see that everything is accessible to be inclusive of everyone. Definitely visiting again. The chalets are not luxury, it's an activity outdoor adventure facility with practical chalets. Lots of storage for outdoor equipment. Every chalet have their own parking spaces for 2 cars, private balcony and BBQ space. I would say, go, try it, have an adventure and enjoy every moment....we did 👍🧗🚣♀️⛵🏊♂️
17-07-2022
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Katharine Allen
Fabulous retreat. Quiet and scenic spot right next to Kielder water. Zip Coaster and Giant Swing well worth the fear factor. Friendly inclusive environment for all.
17-07-2022
