Telephone Answering Services
CallCare Ltd
CallCare Ltd is a UK-based company that specializes in providing Telephone Answering Services and Telecommunications solutions. With a focus on delivering exceptional customer service, CallCare Ltd helps businesses of all sizes manage their incoming calls and improve their communication systems.
Introduction to CallCare Ltd
CallCare Ltd is a leading provider of Telephone Answering Services and Telecommunications in the United Kingdom. The company was established in 1998, with the aim of providing businesses with a reliable and cost-effective solution to manage their calls. What sets CallCare Ltd apart from other companies in the industry is their commitment to customer satisfaction and their highly trained team of operators who provide exceptional service to their clients.Services & Products
CallCare Ltd offers a range of services to businesses of all sizes. Their Telephone Answering Services include 24/7 call answering, call forwarding, message taking, and diary management. They also offer a range of Telecommunications services, including virtual phone numbers, call recording, and call tracking. Customers can choose from a variety of packages to suit their specific needs and budget.Location
CallCare Ltd is located in Salford, a vibrant and diverse area of Greater Manchester. The area is home to a range of businesses, from small startups to large corporations, and offers a variety of amenities and attractions. Customers can expect to experience a friendly and welcoming atmosphere in the area, with plenty of restaurants, cafes, and shops to explore. The closest public transportation options to CallCare Ltd are Salford Central Station (0.8 miles), Victoria Station (1.2 miles), and Deansgate Station (1.3 miles).Benefits
Customers should choose CallCare Ltd because of their commitment to providing exceptional service and their focus on customer satisfaction. Their highly trained team of operators are dedicated to ensuring that all calls are answered promptly and professionally, and that all customer needs are met. CallCare Ltd also offers competitive pricing and flexible packages to suit the needs of businesses of all sizes.Good to Know
Customers should be aware that CallCare Ltd takes data protection and privacy very seriously. They have strict policies and procedures in place to ensure that all customer data is kept safe and secure at all times.Reviews
Customers of CallCare Ltd have consistently praised the company for their excellent service and professionalism. Clients have been impressed with the prompt and efficient answering of their calls, and the friendly and helpful nature of the operators. Overall, CallCare Ltd has received overwhelmingly positive reviews from their customers.Amenities
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24-7 availability -
live answering
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call transferring
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voicemail services
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call screening
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appointment scheduling
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call recording
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online account management
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on-call support
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customized greeting
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fax services
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text messaging
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call conferencing
FAQ
What type of call answering services do you offer?
We offer a range of call answering services, including 24/7 live call answering, message taking, appointment scheduling, and call forwarding.How many call agents do you have and are they trained specifically for my company needs?
We have a team of experienced call agents who are trained to handle calls for various industries. We will work with you to ensure our agents are trained according to your specific needs and requirements.Can you customize your services to fit my company's specific requirements?
Yes, we can customize our services to meet your company's specific needs and requirements. We understand that every business is unique and we strive to provide tailored solutions to our clients.How quickly can you answer my calls and what are the hours of operation?
Our call agents are available 24/7 to answer your calls. We strive to answer calls within three rings. Our hours of operation are flexible and can be customized to fit your business needs.How do you ensure the security and confidentiality of my callers' information?
We take the security and confidentiality of our clients' information very seriously. We use secure servers and follow strict protocols to ensure that all information is kept safe and confidential. All our call agents are trained to handle sensitive information with discretion and professionalism.Reviews
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Ian Bamforth
Poor after sales care. Incredibly slow to respond to script updates - 3 months for one minor change. Unfortunately had to choose another supplier mid-contract.
28-06-2022
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LuCky Sahu
Positive: Value
28-05-2022
