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Bpo Companies

Call Connect India Ltd

Call Connect India Ltd is a BPO company located in London, England. They specialize in IT and E-Commerce services.

Introduction to Call Connect India Ltd

Call Connect India Ltd is a BPO company with its headquarters located in London, England. The company was established in the year ____, with the aim of providing excellent outsourcing services to clients in the IT and E-commerce industry. What sets this company apart from others is its focus on providing customized solutions that cater to the specific needs of each client.

Services & products

The company offers a wide range of services that include customer service, technical support, data entry, and back-office support, among others. Clients can also expect to receive assistance with various IT and E-commerce related tasks.

Location

Call Connect India Ltd is located at 1-2 Universal House, 88-94 Wentworth Street, London E1 7SA. The area is bustling with various businesses, ranging from retail stores to restaurants, and everything in between. Customers can expect to experience the vibrant culture that the city of London has to offer. The closest public transportation options are the Aldgate East station (0.1 miles), Whitechapel station (0.4 miles), and Liverpool Street station (0.5 miles).

Benefits

Customers should choose Call Connect India Ltd because of their commitment to providing top-notch outsourcing services. The company prides itself on delivering customized solutions that cater to the specific needs of each client. Customers can expect to receive excellent customer service and technical support.

Good to know

Customers should be aware that Call Connect India Ltd operates on a 24/7 basis, which means that they are always available to assist clients with their outsourcing needs.

Reviews

Customer reviews of Call Connect India Ltd have been overwhelmingly positive. Clients have praised the company for their excellent customer service, technical support, and customized solutions that cater to their specific needs.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a wide range of services such as customer service, technical support, back-office support, data entry, and data processing. Our expertise also extends to IT and e-commerce solutions, including website development and digital marketing.

Can you provide examples of previous successful projects you have completed for clients?

We are proud to have successfully completed various projects for our clients in different industries. Some of our notable projects include providing customer service support for a leading e-commerce company, handling technical support for a software company, and managing data entry and processing for a healthcare provider.

How do you ensure data security and confidentiality for your clients' sensitive information?

At Call Connect India Ltd, we take data security and confidentiality very seriously. We have strict policies and procedures in place to ensure that sensitive information is protected at all times. This includes implementing secure data transfer protocols, limiting access to data, and providing regular training to our employees on data security best practices.

What is your pricing structure for your BPO services?

Our pricing structure for BPO services is based on a combination of factors, including the complexity of the project, the number of resources required, and the duration of the engagement. We work closely with our clients to understand their specific needs and provide a customized pricing model that meets their budget and expectations.

How do you handle any potential communication barriers with offshore teams or clients?

As a global BPO company, we understand the importance of effective communication with our offshore teams and clients. We have a team of experienced project managers and communication specialists who work closely with our clients to ensure clear and timely communication. We also provide regular training to our employees on communication best practices to mitigate any potential language or cultural barriers.