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Telephone Answering Services

Call Catchers

Call Catchers is a telecommunications company based in Swansea, Wales. They specialize in providing telephone answering services to businesses of all sizes. With a focus on exceptional customer service, Call Catchers ensures that all calls are answered promptly and professionally. Their services are designed to help businesses improve their customer experience and increase their efficiency. Call Catchers is committed to delivering high-quality telecommunications solutions that meet the unique needs of each of their clients.

Introduction to Call Catchers

Call Catchers is a company that offers telephone answering services to businesses of all sizes. Founded in 2006, the company has grown to become one of the leading providers of telecommunications services in the United Kingdom. What sets Call Catchers apart from other companies in the industry is their commitment to providing personalized and high-quality service to each of their clients.

Services & Products

Call Catchers offers a range of services to meet the needs of their clients. Their telephone answering services include call handling, message taking, and appointment scheduling. They also offer virtual receptionist services, which allow businesses to have a professional receptionist answer their calls and handle their administrative tasks remotely.

Location

Call Catchers is located in the Canolfan Gorseinon Centre in Swansea, Wales. The area is home to a variety of businesses, including restaurants, shops, and offices. The center is conveniently located near public transportation options, including the Gorseinon Bus Station, which is just a short walk away. The nearest train station is Gowerton, which is approximately 5 miles away.

Benefits

Customers who choose Call Catchers can expect to receive personalized and professional service from a team of experienced professionals. The company is committed to providing high-quality service that meets the unique needs of each of their clients. With Call Catchers, businesses can ensure that their calls are always answered promptly and professionally, which can help to improve customer satisfaction and increase sales.

Good to know

Customers should be aware that Call Catchers operates on a 24/7 basis, which means that they are available to answer calls at any time of day or night. The company also offers a free trial period, which allows businesses to try out their services before committing to a long-term contract.

Reviews

Customers have praised Call Catchers for their professionalism, friendliness, and attention to detail. Many have commented on the high quality of their service, noting that their calls are always answered promptly and professionally. Overall, customers have been very satisfied with their experience with Call Catchers.

Amenities

  • amenity
    24-7 availability
  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    multi-language support
  • amenity
    online account management
  • amenity
    on-call support
  • amenity
    customized greeting
  • amenity
    fax services
  • amenity
    text messaging
  • amenity
    call conferencing

FAQ

What type of call answering services do you offer?

We offer a range of call answering services including virtual receptionist, message taking, call forwarding, and appointment scheduling.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of highly trained call agents who are experienced in answering calls for various industries. We can train our agents to meet your specific company needs and requirements.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to fit your company's specific requirements. We understand that every business is unique and we strive to provide tailored solutions that meet your needs.

How quickly can you answer my calls and what are the hours of operation?

We answer calls within three rings and our call center operates 24/7, including holidays and weekends.

How do you ensure the security and confidentiality of my callers' information?

We take security and confidentiality very seriously. Our call agents are trained to handle sensitive information with care and we have strict protocols in place to safeguard your callers' information. We also use secure servers and encryption technology to protect data.