Call a Real Person
Call a Real Person is a leading provider of telephone answering services and telecommunications solutions. Based in Newquay, England, the company is dedicated to providing exceptional customer service and ensuring that every call is answered by a real person. With a team of experienced professionals and state-of-the-art technology, Call a Real Person is committed to helping businesses of all sizes improve their communication and enhance their customer experience.
Introduction to Call a Real Person
Call a Real Person is a telephone answering service company that has been operating for over a decade. The company's main purpose is to provide businesses with a human touch when it comes to answering phone calls. Call a Real Person specializes in offering personalized telephone answering services to businesses of all sizes. What makes this company unique is that it prides itself on providing excellent customer service that is tailored to the specific needs of each company it serves.Services & Products
Call a Real Person offers a range of telephone answering services, including call forwarding, message taking, and appointment scheduling. The company's services are fully customizable to meet the needs of each individual business. Customers can choose from a range of packages that include various features such as 24/7 availability, personalized greetings, and call screening. Call a Real Person also offers a virtual receptionist service that can handle all aspects of a business's phone communication.Location
Call a Real Person is located at 24 Wilson Cl, Newquay TR7 3FE, United Kingdom. The area is known for its bustling business community, with a range of companies operating in the area. Customers can expect to find a mix of small and large businesses in the area, including law firms, accountants, and marketing agencies. The location is easily accessible by public transportation, with the closest bus stop, Newquay Bus Station, located just a 5-minute walk away. Other nearby public transportation options include Newquay Train Station (1.3 miles away) and Newquay Airport (4.5 miles away).Benefits
Customers should choose Call a Real Person because of the company's commitment to providing excellent customer service. Unlike other telephone answering services that rely on automated systems, Call a Real Person ensures that all calls are answered by a real person. The company also offers a range of customizable packages that can be tailored to meet the specific needs of each business. Call a Real Person's virtual receptionist service is also a great option for businesses that want to save money on hiring a full-time receptionist.Good to Know
Customers should be aware that Call a Real Person is a UK-based company and operates during UK business hours. The company does not offer services outside of the UK.Reviews
Customers rave about Call a Real Person's excellent customer service and attention to detail. Many reviewers have noted that the company's virtual receptionist service has helped their business to run more efficiently. Overall, customers are extremely satisfied with the level of service provided by Call a Real Person.Amenities
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live answering -
call transferring
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voicemail services
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call recording
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customized greeting
FAQ
What type of call answering services do you offer?
We offer telephone answering services for businesses of all sizes. Our professional agents will answer your calls and handle them according to your specific instructions.How many call agents do you have and are they trained specifically for my company needs?
We have a team of experienced call agents who are trained to handle calls for a variety of industries. We will work with you to ensure that our agents are trained to handle your specific needs and requirements.Can you customize your services to fit my company's specific requirements?
Yes, we can customize our services to fit your company's specific requirements. We will work with you to develop a call handling plan that meets your unique needs and helps your business run more efficiently.How quickly can you answer my calls and what are the hours of operation?
We strive to answer all calls within three rings. Our call center is open 24/7, 365 days a year, so we can handle your calls whenever you need us.How do you ensure the security and confidentiality of my callers' information?
We take the security and confidentiality of your callers' information very seriously. Our call center is equipped with state-of-the-art security measures to protect your data, and our agents are trained to handle sensitive information with the utmost discretion. We are also fully compliant with all relevant data protection laws and regulations.Reviews
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David Sweet
Me and my mate were going fishing at Trebellan Park. We called in at Londis for coffees and 2 cornish pasties for our lunch. The staff there were so friendly and although wearing masks could tell the smiles were there. Our food and drinks very reasonable compared to others. Highly recommended. The shop is a grocery store come newsagents and appeared to me to be well stocked with products.
28-05-2021
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Hayley Gould
28-05-2021
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Jon Ramage
Positive: Professionalism, Responsiveness
28-05-2021
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Christine Chaplin
Positive: Professionalism, Quality, Responsiveness
28-05-2021
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mark kessell
Positive: Professionalism, Responsiveness
28-05-2021
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Andrew Morgan
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2021
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J H
Have been using their services ever since I started my business 15 years ago, and it's never been anything but excellent service, each and every time. The way calls are dealt with has been a perfect fit for what we do and how we use their services, and nothing is ever too much trouble when it comes to special requests and messages etc. Would definitely recommend them.
28-05-2021
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John McMahon
I have used CARP and Jamie for many years now for my business calls and I have to say the service they offer has been excellent. My own clients are continually surprised when I tell them that it is an answer service I use. I would not hesitate to recommend CARP and Jamie to anybody requiring this service. Value for money and highly professional at all times. John 1st D'Zine Office Solutions.
28-05-2021
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South West Camper Hire
We've used Call A Real Person for more years than I'm able to remember. Jamie and the team are essentially the first point of contact by telephone for all calls to our business. They've taken the time to understand our what we do and can therefore go that extra mile to provide a great customer experience from first point of contact to point of sale. Many thanks, and keep up the good work!
28-05-2021
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Active Garden Ltd
We have used CARP for 13 years and our business wouldn't have grown as it has without the service that CARP offer. They are always at the end of the phone when we cannot, and they are very polite, friendly and get the right messages for us as they know us so well. It is great to work with them. We tell CART where we are, when to contact us, what message to give customers on our behalf that day, etc. We have recommended them to other businesses over the years and would do it again. Thanks Jamie and team for years of great service.
28-05-2021
