Caffyns Škoda Tunbridge Wells
Caffyns Škoda Tunbridge Wells is a reputable car dealership located in Tunbridge Wells, England. They offer a wide range of services including car servicing, tyre replacement, wheel alignment, and sales of cars, boats, and motorcycles. As one of the leading Skoda dealers in the area, they also specialize in Audi dealerships. With a team of experienced professionals, Caffyns Škoda Tunbridge Wells is committed to providing exceptional customer service and ensuring that their clients receive the best possible experience.
Introduction to Caffyns Škoda Tunbridge Wells
Caffyns Škoda Tunbridge Wells is a car dealership that has been serving customers since 1865. It is part of the Caffyns PLC group and is one of the oldest Audi and Skoda dealers in the UK. The company's aim is to provide customers with top-quality cars and excellent service. Caffyns Škoda Tunbridge Wells is unique in its long-standing history and reputation for providing exceptional customer care.Services & products
Caffyns Škoda Tunbridge Wells offers a wide range of services, including car servicing, wheel alignment, and tyre replacement. The company also sells new and used cars, including Skoda and Audi models. Customers can expect to receive expert advice and support from the knowledgeable staff, who are always ready to help.Location
Caffyns Škoda Tunbridge Wells is located on Lamberts Road, North Farm Lane in Tunbridge Wells, England. The area is home to a range of businesses, including restaurants, cafes, and shops. Customers can enjoy the picturesque surroundings and peaceful atmosphere of the area. The closest public transportation options to the dealership are the Tunbridge Wells train station, which is 1.5 miles away, the High Brooms train station, which is 1.3 miles away, and the Royal Tunbridge Wells bus station, which is 1.6 miles away.Benefits
Customers should choose Caffyns Škoda Tunbridge Wells because of the exceptional customer service they provide. The staff are knowledgeable and experienced, and they go above and beyond to ensure that customers receive the best possible service. The company also offers a wide range of services, including car servicing and tyre replacement, so customers can find everything they need in one place.Good to know
Customers should be aware that the dealership is closed on Sundays. However, they can still browse the stock of new and used cars on the company's website.Reviews
Customers have praised Caffyns Škoda Tunbridge Wells for its excellent customer service and knowledgeable staff. They have also commended the company for its wide range of services and the quality of its cars. Overall, customers have had a positive experience with the dealership and would recommend it to others.Amenities
-
free wi-fi -
car wash
-
test drive
-
service loaner
-
pick-up & delivery
-
waiting area
-
financing options
-
online appointment scheduling
-
oil change
-
tire rotation
-
battery replacement
-
brake repair
-
wheel alignment
-
air conditioning service
-
engine tune-up
-
exhaust repair
-
detailing
-
paint touch-up
-
diagnostics
-
roadside assistance
-
air conditioning
-
vehicle servicing
-
car finance
-
showroom
FAQ
What Skoda models do you offer and what are their features?
We offer a range of Skoda models, including the Skoda Fabia, Skoda Octavia, Skoda Superb, Skoda Karoq, and Skoda Kodiaq. Each model has its own unique features, such as advanced safety technology, spacious interiors, and fuel-efficient engines.Do you offer financing options? If so, what are the terms?
Yes, we offer a variety of financing options to suit different budgets and needs. Our terms and conditions vary depending on the specific financing option chosen, so we recommend contacting us directly or visiting our website for more information.What kind of warranties do you offer for your Skoda vehicles?
We offer a standard manufacturer's warranty for all new Skoda vehicles, which covers any defects or faults that occur within the first few years of ownership. We also offer extended warranties and maintenance plans for additional peace of mind.How experienced are your technicians in car servicing?
Our technicians are highly experienced and trained to work on Skoda vehicles specifically. They receive regular training and updates to stay up-to-date with the latest industry standards and technologies.What is your pricing for car servicing?
Our pricing for car servicing varies depending on the specific services required and the model of the vehicle. We recommend contacting us directly or visiting our website for more information and to receive a personalized quote.Reviews
-
simone vannoli
Shame! Last 15th April I paid and received an email confirming the reservation for vehicle ŠKODA OCTAVIA ESTATE (2017) 1.0 TSI (115PS) SE, the price was £13,995 the car was available, I spoke with them and while discussing when to view it the salesman mentioned a different price from what was on the adv, I have been told the price must increase, the person wasn't nice to explain it, I find it quite rude, maybe arrogant or just unprofessional, and he ended the phone conversation just because I was disputing the adv price. After that, I notice they changed the cost from the Skoda website. Later on, I received a call that said the car needed a new turbo this is why they were looking for £1000 extra. They can not honour the price from the web page £13,995 even when a customer paid the reservation fee before they changed it to £14,995. Today 24th April I have to call them back for my reservation fee to be refunded it. Never again!
17-05-2023
-
Ali KILBY
BEWARE, WE TOOK IN A HEALTHY CAR: NOW UNDRIVEABLE!!!!! We took in a perfectly good car for a full Skoda service and a new windscreen wiper motor. It had never given us any problems at all. Caffyns had the car for much longer than they initially said but gave a courtesy car. On retrieving the car, there are now fault lights flashing and the brakes don't work. The female receptionist was very rude indeed and insisted that it was fine and refused to help unless we paid for a new loom.
17-04-2023
-
rory mitchell
Absolutely abysmal - booked my car in for a service, MOT and asked for the brakes to be checked as they were binding. The MOT was done, but no service (even though the inspection light was lit on the dash) and the brakes weren't checked. The brakes are now bound on and the car is unsafe to drive. They mentioned after I enquired that the brakes were 85% worn, (info from the MOT) so why wasn't I advised? The lady in the service department was curt and blamed me for not looking at the invoice - really! This is a company car and needed almost every day and they cannot book the car back in until after the 13th April. You have let a client take a car that is dangerous and unfit to drive. Any suggestions Caffyns Tunbridge Wells? SHOCKING!
17-04-2023
-
GOOSELADY
Efficient cheerful service as always from Caffyns Tunbridge Wells. My car was also left spotlessly clean - quite a job given the state of our roads over the winter.
17-02-2023
-
Derek Ingram
I have always found Caffyns Skoda Tunbridge Wells to be very efficient and helpful when servicing my various Octavia's over a number of years.
17-01-2023
-
Gina & Tim Cantor
8 year service & MOT done promptly without a hitch.
17-12-2022
-
Naomi Culley
Don’t use this place, the lady on the phone was rude, arrogant and unprofessional. All nice and polite until you have a complaint to make. If you knew how to fit an armrest properly maybe I wouldn’t have to complain.
17-11-2022
-
Paddy Rozier
17-11-2022
-
Steve Rose
Superb dealership. Been using them for years and can’t fault the service we get from them. No hesitation in recommending them.
17-10-2022
-
D F
Once again, the go to place for Skoda spares, Darren&Robert in the parts dept recently supplied an aux drive belt, pulleys and water pump , great service and very fairly priced Always a knowledgable consistent, helpful,and friendly service! Thanks again 🙏 😁
17-09-2022
