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Technical Services

Cactus IT

Cactus IT is a UK-based company that specializes in providing technical services for IT and e-commerce industries. Their expertise lies in delivering customized solutions to meet the specific needs of their clients. With a team of experienced professionals, Cactus IT is committed to delivering high-quality services that help businesses achieve their goals.

Introduction to Cactus IT

Cactus IT is a UK-based company that specializes in providing technical services in the field of IT and e-commerce. The company was founded to offer unique services to businesses that require technical support. Cactus IT stands out in the industry due to its dedication to providing the best possible solutions to clients.

Services & products

Cactus IT provides a range of technical services, including website development, software development, and e-commerce solutions. The company also offers IT support, cloud services, and cybersecurity solutions. Clients can expect customized services that meet their specific needs, as well as ongoing support to ensure their systems are running smoothly.

Location

Cactus IT is located in Ilkley, a small town in the county of West Yorkshire, England. The town is known for its natural beauty and historic architecture. Visitors can expect to find a range of shops, restaurants, and cafes in the town center. Public transportation options in the area include the Ilkley railway station, which is a 10-minute walk from the company's location. Other nearby options include the Ilkley bus station and the Ben Rhydding railway station.

Benefits

Cactus IT is dedicated to providing high-quality technical services to its clients. The company works closely with clients to understand their needs and provide customized solutions. Cactus IT also offers ongoing support to ensure clients' systems are running smoothly. Clients can expect a high level of professionalism and expertise from the company's team of technical experts.

Good to know

Clients should be aware that Cactus IT specializes in providing technical services for businesses. The company may not be the best fit for individuals or non-business clients.

Reviews

Customers have praised Cactus IT for its expertise and professionalism. Clients have noted that the company's technical solutions have helped their businesses run more smoothly and efficiently. Overall, customers have had positive experiences working with Cactus IT.

Amenities

  • amenity
    computer
  • amenity
    network
  • amenity
    software
  • amenity
    security
  • amenity
    backup
  • amenity
    maintenance
  • amenity
    repair
  • amenity
    upgrade
  • amenity
    installation
  • amenity
    training
  • amenity
    consulting
  • amenity
    help desk
  • amenity
    web design
  • amenity
    cloud computing

FAQ

What type of technical services does your company offer?

We offer various technical services such as IT support, network management, cybersecurity, cloud computing, and e-commerce solutions.

How experienced are your technicians in providing technical support?

Our technicians are highly experienced and certified professionals who have extensive knowledge and expertise in providing technical support services. They undergo regular training and stay up-to-date with the latest technologies and trends in the industry.

What is your response time for technical issues?

We understand the importance of timely resolution of technical issues, and therefore we strive to provide a prompt response to all our clients. Our response time for technical issues depends on the severity and complexity of the problem, but we always prioritize urgent issues and aim to resolve them as quickly as possible.

Can you provide references from past clients who have used your technical services?

Yes, we can provide references from our past clients who have used our technical services. We have a long list of satisfied clients from various industries, and we would be happy to share their feedback and testimonials with you.

How do you ensure the security and confidentiality of our data while providing technical services?

We take the security and confidentiality of our clients' data very seriously, and we have strict policies and procedures in place to ensure their protection. We use industry-standard encryption technologies, firewalls, and access controls to prevent unauthorized access and data breaches. We also sign non-disclosure agreements with our clients and ensure that our staff adheres to strict confidentiality policies.

Reviews

  • AnnMarie Cousins

    We have used Cactus IT for about 5 years for IT support, as well as helping us with our hardware. They are friendly, helpful and approachable. Highly recommended!

    14-05-2023

  • Drew Crabtree

    We have been a customer of Cactus IT for several years now, and have been in receipt of consistent outstanding support. Nothing is ever too much for them, always friendly and keen to help with any technical IT issues I experience. Cactus team have been and continue to be invaluable to the smooth running of my business, highly recommended. Mr A Crabtree, Ladies In Waiting, & Crabtree Care Homes

    28-04-2023

  • Helen Rhodes

    Good, clear, calm, knowledgable service to sort out any IT issues - highly recommended.

    28-05-2019

  • James Arnott

    28-05-2019

  • Andy Hopkinson

    Great job Bevan, reliable advice and on budget, thank you.

    28-05-2018