Cable Monkey
Cable Monkey is a leading cable company in the telecommunications industry. Based in Braintree, England, Cable Monkey offers a wide range of cable services to meet the needs of their customers. With a focus on quality and reliability, Cable Monkey is committed to providing the best possible service to their clients. As a trusted name in the industry, Cable Monkey is dedicated to staying up-to-date with the latest technology and trends to ensure that their customers receive the best possible service.
Introduction to Cable Monkey
Cable Monkey is a telecommunications company based in Braintree, England. The company was founded in 2008 with the aim of providing high-quality cable installation and repair services to businesses and individuals. What sets Cable Monkey apart from other cable companies is their commitment to customer satisfaction. They believe in building long-lasting relationships with their clients by providing personalized solutions to their cable needs.Services & products
Cable Monkey offers a wide range of services including cable installation, repair, and maintenance. They specialize in fiber optic and network cabling, and also offer CCTV installation and security solutions. Their products include a variety of cables, connectors, and accessories that are compatible with most devices.Location
Cable Monkey is located in Braintree, a town in Essex, England. The area is known for its diverse mix of businesses, including retail stores, restaurants, and service providers. Visitors can expect a lively atmosphere and a range of amenities to suit their needs. The nearest public transportation options are Braintree Station, which is 2 miles away, Freeport Station, which is 1.5 miles away, and Witham Station, which is 6 miles away.Benefits
Customers should choose Cable Monkey because of their commitment to quality and customer satisfaction. They offer personalized solutions tailored to the specific needs of each client, and their team of experienced professionals ensures that every installation and repair is done to the highest standards. Cable Monkey also offers competitive pricing and fast turnaround times, making them a reliable choice for anyone in need of cable services.Good to know
Customers should be aware that Cable Monkey only operates in the United Kingdom and does not offer international services. They also have strict safety protocols in place to ensure the well-being of their employees and clients during installations and repairs.Reviews
Customers have praised Cable Monkey for their professionalism, expertise, and commitment to quality. They have received high ratings for their fast response times and efficient service, and many clients have noted that they would recommend the company to others in need of cable services.Amenities
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high-speed internet -
hdtv
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on-demand service
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dvr
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voice-over-ip
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wi-fi
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bundled services
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customer support
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technical assistance
FAQ
What packages do you offer for cable and internet services?
We offer a variety of packages for cable and internet services that cater to different needs and budgets. Our packages range from basic internet and cable TV bundles to high-speed internet and premium TV channels. You can visit our website or contact our customer service team to learn more about our packages.Are there any additional fees, such as installation or equipment rental?
Yes, there may be additional fees for installation and equipment rental depending on the package you choose. However, we strive to keep our fees transparent and affordable. Our customer service team can provide you with all the details on any additional fees associated with your chosen package.What is your customer service availability and response time?
Our customer service team is available 24/7 to assist you with any queries or concerns you may have. We aim to respond to customer inquiries as quickly as possible, with most inquiries being resolved within a few hours. You can reach us via phone, email, or live chat on our website.Do you offer any discounts or promotions for new customers?
Yes, we do offer discounts and promotions for new customers, which vary depending on the current offers available. We encourage you to check our website or contact our customer service team to learn more about our current promotions and discounts.What is your policy for service outages and technical issues?
We understand how frustrating service outages and technical issues can be, and we strive to resolve them as quickly as possible. Our technicians work around the clock to ensure that any technical issues are resolved promptly. If you experience a service outage or technical issue, please contact our customer service team immediately, and we will work to resolve the issue as quickly as possible.Reviews
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simon parker
Went there hoping to get some cables but stupid way they wanted to me to order it so couldn't be bothered as too much hassle. Loss to them will never try and order from them again. I was in the carpark too and there was no signal to make an order which added to the hassle
28-04-2023
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David Moase
28-02-2023
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Ewj71
amazing service got my cables at 8am next day, customer service even reached out to see how i wanted my cables cut. i frequently order my networking gear from here HIGHLY recomend
28-01-2023
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Rob Hunt
We ordered some parts through Cable Monkey and had to make some returns and hopefully get a refund. Vaida through customer support was helpful and swift in resolving the issue they kept the goods we didn't need and we got a refund even months later : )
28-01-2023
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Adil Patanker
I've placed a second order of CAT 5e cables with these guys despite them completely getting my last order wrong and offering no compensation. In this most recent order, Cable Monkey's overpriced couriers decided to deliver it on the wrong day, then have the item sit in their warehouse for a further 5 days with no communication, and lies about a card being left (I checked my CCTV). The delivery was finally re-attempted 5 days later with no communication, and then they delivered it to my neighbour without my consent. I've finally got my package and Cable Monkey have sent the completely wrong items! Again! The same mistake as last time. This company needs to have better quality control and fire their warehouse staff. Absolute joke of a company. I hope they go out of business.
28-11-2022
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Chi Tang
Service okay Products received werent great. 1U shelf damaged & missing nuts/screws End up in the bin then purchased elsewhere. Would not recommended
28-10-2022
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Steve Pursey
Placed an order at 4:30pm economy service, was here just before 10am the next day!!! if that’s their economy service whats the first class one like… 10/10 thank you
28-06-2022
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Ben Synnock
Great prices and customer service. Thanks cablemonkey.
28-05-2022
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Joe Byrne
Excellent service and great prices
28-05-2022
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Ben ben
Ordered at 5pm on Thursday. Missed the next day deadline but spoke to them and they still got me everything I needed the next day! Highly recommend this company. Thank you!
28-05-2022
