C W Sellors Jewellers of Chesterfield
C W Sellors Jewellers of Chesterfield is a fine jewellery company located in Chesterfield, England. They offer a range of services including jewellery appraisals and financial services. Their store is located at 5 Low Pavement, Chesterfield S40 1PF, United Kingdom.
Introduction to C W Sellors Jewellers of Chesterfield
C W Sellors Jewellers of Chesterfield is a family-run business that has been creating bespoke jewelry for over 40 years. The company was founded in the heart of the Peak District and has expanded to include a range of services including jewelry appraisals and financial services. What sets C W Sellors Jewellers apart is their passion for providing high-quality, unique pieces that are expertly crafted by their team of skilled artisans.Services & Products
The services offered by C W Sellors Jewellers of Chesterfield include bespoke jewelry design, jewelry repairs and restorations, valuations, and financial services such as investment in precious metals. Customers can purchase a range of products including engagement rings, wedding bands, necklaces, bracelets, earrings, and watches. All of their pieces are crafted using the finest materials and are designed to last a lifetime.Location
Located at 5 Low Pavement in the heart of Chesterfield, C W Sellors Jewellers is surrounded by a range of high-end boutiques and restaurants. The area is known for its historic architecture and vibrant atmosphere. The closest public transportation options are the Chesterfield Bus Station (0.2 miles away), Chesterfield Train Station (0.7 miles away), and the Saltergate Multi-Storey Car Park (0.2 miles away).Benefits
Customers should choose C W Sellors Jewellers of Chesterfield because of their commitment to providing exceptional customer service and high-quality craftsmanship. Their team of skilled artisans takes great pride in creating unique pieces that are tailored to each individual customer. In addition, their financial services allow customers to invest in precious metals as a way to diversify their portfolios.Good to Know
Customers should be aware that C W Sellors Jewellers of Chesterfield has a strict policy regarding the sourcing of their materials. They only use ethically sourced gems and precious metals, ensuring that their pieces are not only beautiful but also sustainable.Reviews
Customers rave about the exceptional quality and craftsmanship of the pieces created by C W Sellors Jewellers of Chesterfield. They also appreciate the personalized service they receive from the team, who take the time to understand their needs and preferences. Overall, customers feel that C W Sellors Jewellers is a trustworthy and reliable choice for all their jewelry needs.Amenities
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accreditation
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insurance
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valuation
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appraisal
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gemology
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authentication
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certification
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repair
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restoration
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customization
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engraving
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design
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consultation
FAQ
What qualifications do your appraisers have?
Our appraisers are highly trained and have extensive knowledge and experience in the field of jewelry appraisal. They hold relevant certifications from recognized institutions and regularly attend training and professional development programs to stay up to date with the latest industry standards and techniques.How do you determine the value of my jewelry?
We use a combination of factors to determine the value of your jewelry, including its condition, quality, rarity, and market demand. Our appraisers also consider current market trends and historical sales data to arrive at an accurate and fair market value for your piece.Can you provide a detailed written appraisal report?
Yes, we provide detailed written appraisal reports that include all relevant information about your jewelry, including a description of the item, its condition, and an assessment of its value. Our appraisal reports are recognized by insurance companies and other financial institutions.What kind of insurance do you offer for my appraised jewelry?
We offer a variety of insurance options for your appraised jewelry, including coverage for loss, theft, and damage. Our insurance policies are tailored to meet your specific needs and provide peace of mind knowing that your valuable jewelry is protected.How often should I get my jewelry appraised?
We recommend getting your jewelry appraised every few years to ensure that its value is accurately assessed and to update your insurance coverage. However, if you have made significant changes to your jewelry, such as adding or removing stones, it is important to have it reappraised sooner.Reviews
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Jacky Rawlin
Excellent customer service from Claire. Nothing was too much trouble. Highly recommend for repairs.
28-04-2023 -
Joanne Mackenzie
Excellent, friendly and professional service from Leanne.
28-04-2023 -
Claire Bayne
Fabulous service from Leanne and Claire in the Chesterfield store today. Sellors is always my first stop for purchases as well as for repairs or jewellery cleaning. Such a professional and fairly priced business. Highly recommend!
28-04-2023 -
Leon B
Management and team are extremely friendly and welcoming. Have not purchased Jewerlly with them directly and so cannot comment on the purchasing experience… Purchased a watch on CW Sellors online and asked if they would be happy to adjust the braclet. Before adjusting, I made it very clear I wanted someone to handle the watch with care. The manager took it upon herself to really ensure she did not damaged it and treated it with so much care. As I waited for the watch links to be removed, staff members really went out there way to make conversation… These are clearly very well trained professional individuals. If I was to purchase a Jewellery item in the Chesterfield area I would definitely choose this store.. 5* customer service…
28-04-2023 -
Dorothy Robinson
I had the most amazing experience in the stunning shop in Chesterfield. Claire was extremely professional, knowledgeable and very friendly. She listened to what I was looking for and was able to find the perfect ring for me. Nothing was too much trouble. She arranged for it to be resized and also for my old ring to be rhodium plated… I didn’t know that was possible! I will definitely be back! Thank you!
28-04-2023 -
Leah Hill
What a warm friendly welcome on the phone! I called C W Sellors at the Chesterfield branch to enquire about Georg Jenson earrings. The information shared was friendly, polite and professional not to mention really helpful in helping me decide not only what, but where I wanted to make my purchase. It turned out, I spoke to the manager , Claire. A great first impression- thank you
28-04-2023 -
Jamie Donnelly
The service was excellent
28-03-2023 -
Meryl Gould
I got outstanding customer service from Claire it was a pleasure to be there
28-03-2023 -
Finn Durkin
Avoid CW Sellors at all costs! A shocking business with an appalling lack of customer service. I have never left a complaint about any business, until now. I bought an expensive necklace online as a present for my partner and it was faulty when it arrived. I returned the necklace in person to the Bakewell store in January and had an email confirming it was received by head office. I then heard nothing so I politely messaged CW Sellors via WhatsApp, who claimed they would “chase” this for me. I then heard nothing again, so I politely messaged asking for a time frame for the refund. They then ignored my message and I had to email, they are now refusing a refund even though the Consumer Rights Act 2015 states I am eligible for a refund. I am extremely appalled by the lack of customer service and the audacity for the company to blatantly ignore the Consumer Rights Act. After this horrendous experience I shall not be purchasing from CW Sellors again. To anyone considering purchasing from CW Sellors, I would not recommend them unless you want to be ignored, have your money taken and your time wasted. There are plenty of other fantastic jewellers in surrounding areas which deliver far better quality and customer service. I will be taking legal action and it is completely unacceptable as a business to behave in this manner.
28-03-2023 -
emil pedersen
Rather unprofessional service - ordered a watch with a faulty movement. I sent it in for repair of the movement after just 3 months of having the watch. They finally after multiple weeks figured out it couldn't be fixed so they decided to send a replacement. The replacement watch (value of around £1.400) was then sent to my old address despite me advising them I had moved address and it had to be send to my new one. Further to this, they didn't even notify me when the watch was shipped nor did they send it tracked or secured. It was simply dropped in front of my old flat for anyone to take. Luckily, my old neighbor said there was a small package in front of my door so I went to pick it up. Extremely unprofessional and I will not be buying from these guys again.
28-02-2023