Byway
Byway is a bus tour agency based in London, England. They specialize in transportation and shipping services for their customers.
Introduction to Byway
Byway is a London-based transportation company that offers unique and personalized bus tour packages for travelers. The company was founded by a group of travel enthusiasts who wanted to provide a more sustainable and individualized way of exploring the UK. What sets Byway apart from other bus tour agencies is their commitment to offering eco-friendly travel options and creating tailor-made itineraries for their customers.Services & products
Byway provides a variety of services, including customized bus tours, bicycle rentals, and unique travel experiences. Their bus tours are designed to take travelers off the beaten path and allow them to explore the UK's countryside at their own pace. Customers can choose from a range of pre-planned itineraries or create their own. Byway's bicycle rentals provide a sustainable way to explore the local area, and their unique travel experiences offer an opportunity to learn about the UK's culture and history from a local perspective.Location
Byway is located in the heart of London, on Commercial Street in the vibrant East End neighborhood. The area is known for its diverse range of shops, cafes, and street art, and is a popular destination for tourists and locals alike. Customers can expect to find a variety of businesses in the area, from independent boutiques to trendy restaurants. The nearest public transportation options are Liverpool Street Station (0.3 miles), Aldgate East Station (0.2 miles), and Shoreditch High Street Station (0.5 miles).Benefits
Customers should choose Byway because of their commitment to providing sustainable and personalized travel experiences. Byway's bus tours are designed to take travelers off the beaten path and allow them to explore the UK's countryside at their own pace. Their bicycle rentals provide a sustainable way to explore the local area, and their unique travel experiences offer an opportunity to learn about the UK's culture and history from a local perspective. By choosing Byway, customers can feel good about supporting a company that is committed to responsible travel.Good to know
Customers should be aware that Byway's bus tours are designed for travelers who want to get off the beaten path and explore the UK's countryside at a slower pace. Byway's tours are not for those who want to see as many sights as possible in a short amount of time. Additionally, customers should be aware that Byway's bicycle rentals are only available in certain locations, and that availability may be limited during peak travel times.Reviews
Customers rave about Byway's personalized and sustainable travel experiences. They appreciate the company's commitment to responsible travel and love the opportunity to explore the UK's countryside at their own pace. Customers also appreciate the flexibility of Byway's tours and the ability to customize their itineraries. Overall, customers highly recommend Byway for travelers who want a more sustainable and unique way to explore the UK.Amenities
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wi-fi
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air conditioning
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luggage storage
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refreshments
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restroom
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complimentary snacks
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complimentary drinks
FAQ
What destinations do your bus tours cover?
Our bus tours cover a variety of destinations both domestically and internationally. We offer tours throughout Europe, North America, Asia, and beyond.What is the average size of your tour groups?
Our tour groups typically range from 20 to 40 people, depending on the destination and itinerary. We strive to keep our groups small and intimate to provide a more personalized experience for our customers.What type of buses do you use for your tours?
We use modern, comfortable coaches for our tours. Our buses are equipped with air conditioning, reclining seats, and on-board restrooms for your comfort and convenience.Are meals or accommodations included in your tour packages?
Yes, many of our tour packages include meals and accommodations. However, this varies depending on the specific tour and destination. Please refer to the tour itinerary or contact us for more information.What is your cancellation policy for booked tours?
Our cancellation policy varies depending on the tour package and destination. However, we generally offer a full refund if the tour is cancelled more than 30 days prior to departure. Please refer to the specific tour itinerary or contact us for more information.Reviews
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Manon Hardy
Just had a fabulous Alsace adventure with Byway..so professional from start to finish. Very personal experience with your own travel guru and support throughout the trip. Well positioned hotels and lots of info on your itinerary for things to experience on your travels. I would definitely recommend and look to book again on another adventure! Thank you!
17-05-2023 -
Marcus Hemsley
The customer service at Byway is world class. From the moment I contacted them they were proactive and really helpful. The trip itself - a slow journey to Sweden from the UK - was well planned and a joy to take. Byway have a great support team on Whatsapp who were really helpful when a few of my trains we cancelled in Germany last minute. I'd highly recommend them and am already planning my 2nd and 3rd trips with Byway.
17-11-2022 -
Jane-Ann Coulter
We had a most relaxing and stress free holiday with Byway starting with help extending our already booked holiday in Sardinia . Nothing was too much trouble and the accommodation was excellent in both quality and location for each part of our journey. It is also very reassuring for older travellers such as ourselves to know that the WhatsApp group is there should we encounter any problems. We hope to use Byways again and thank everyone for their help
17-11-2022 -
Angela Shields
Well planned excellent service, booking hotel accommodation in Rome, travel by sleeper to Sicily and three lots of accommodation and onward train travel in Sicily. All went according to plan, but we had the reassurance that we could have got hold of Byway via a WhatsApp group should we have needed help.
17-11-2022 -
Jullie Tamang
I’m glad I booked my holiday through Byway. Me and my sister had an amazing trip to Scotland. We were away for 10 days. The whole booking process was smooth and easy. Everything was planned perfectly including train tickets, buses, hotel bookings and etc. All the information we needed were provided and handy plus the WhatsApp group that was created solely for us just in case we needed them. The itinerary was spot on. The places we visited in Scotland were top places and now we are in love with the country. Can’t wait to book another holiday soon. The whole team were helpful specially Tash who managed the whole thing for us. Thank you so much. You guys are doing the brilliant job. I’ll see you soon. Jullie and Shila Tamang
17-11-2022 -
Anne E
We have just returned from two lovely weeks in Spain, organised by Byways. Excellent organisation and inspired choices of hotels for us - all were ideal locations and of a high standard.
17-11-2022 -
Luke Thomas
We've just completed a 4 week, 10 stop slow travel tour of Italy with some France and Switzerland at each end. The tailored design, support, expertise and sheer joy of exploring came through from the whole ByWay Team. They made it so easy for us (as a busy working family of four) to focus on the fun and love of exploring, by taking away the admin hassle, and injecting so much insight and experience that made it such a special trip. Memories for a lifetime, quality accommodation, superb pace and rhythm to our travels plus some hidden gems of locations and things to do. The Whatsapp group while on the move was really impressive as was the support in the run up to going away. Seriously impressed and we will be using ByWay again. Thank you, thank you!
17-09-2022 -
David Tapper
Guardian angels for the holidaying innocent. Want a holiday that dreams are made of but lack confidence or don't know where or how to start? Then Byways are for you. This group of people take great care to listen to your dream and then set about turning it into reality without being harmful to the world's ecology. Once you've agreed it's what you want they set to work behind the scenes to make it happen! Keeping you informed along the way booking trains and accommodation well in advance using their experience to ensure success. When the great day comes and you set off you will have in your possession all the tickets, travel passes and hotel booking sheets in a pack plus electronic copies to provide backup. As well as travelling companions via a bespoke WhatsApp group which we found invaluable when we had a couple of glitches causing mild panic and within minutes one of our angels had responded and solved the problem, allowing us to proceed with that day's travel. The pack also includes step by step instructions on how to find your hotel from the railway station with alternative modes of transport. We found this most helpful especially the buses where the stops are shown as the bus progresses along the route. Throughout our holiday we felt confident and excited by each day's revelations as we progressed through the itinerary. We genuinely felt we were dealing with friends who were watching our backs. This is a company that is totally committed to providing excellent customer support and I have absolutely no hesitation in recommending them to you, my fellow traveller.
17-09-2022 -
Geekerella
I phoned to book a train holiday in the UK and the agent said he would email me with options but I received nothing. I waited over a week and phoned again and another agent confirmed he could see my request and that nothing was done. He confirmed the original agent was working and he would ask the original agent to get back to me the same day or latest the next day. Another 2 weeks have gone by. I've reached out to other agencies in the meantime but I was keen to use Byway because of their ethos and amazing reviews. Sadly I can't trust they will be contactable after I've paid them if they're so uninterested in my business before I've paid them.
17-07-2022 -
Amelia Simmons
Best holiday ever!! My family and I have just returned from our second holiday organised by Byway. We didn't think it could get any better than our first one in the Yorkshire Dales last year, but this one to the Loire Valley in France was truly incredible. The Byway team organised a 7-day cycle tour itinerary, making sure that our stays and routes took us through some utterly stunning towns and scenery. The accommodation selected for us was of an incredibly high standard and the team had clearly gone to great lengths to research places that would fit the needs of our group. Everything went so smoothly and we loved having our daily itineraries, train tickets, etc. in the Travel Plans app - all so easy to access. We were also really reassured to have Byway on hand when our return journey on the Eurostar was disrupted. They were always incredibly responsive in our Whatsapp group. THANK YOU BYWAY! We can't wait for our next holiday with you.
17-06-2022