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Auto Insurance Agencies

By Miles

By Miles is an auto insurance agency that provides innovative and flexible insurance solutions to its customers. With a focus on fair pricing and transparency, By Miles aims to revolutionize the insurance industry by offering pay-per-mile insurance policies. Their unique approach to auto insurance allows customers to only pay for the miles they drive, making it an affordable and convenient option for those who don't drive often. By Miles is committed to providing excellent customer service and ensuring that their customers have the coverage they need to stay protected on the road.

Introduction to By Miles

By Miles is an auto insurance agency that was founded in 2018 in the United Kingdom. This company was created with the aim of offering car insurance that is fair and transparent to drivers. What makes By Miles unique is their pay-per-mile policy, which is ideal for customers who drive infrequently or only use their cars for short journeys.

Services & Products

By Miles offers pay-per-mile car insurance to customers. They use a black box device that is installed in the customer's car to measure the distance driven and calculate the cost of insurance. Customers can view their usage and insurance costs through their online account, which is accessible 24/7.

Location

By Miles is an online-based company, so they do not have a physical location. However, they are headquartered in London, which is a bustling city filled with various businesses and activities. Customers can expect to find a mix of traditional and modern businesses in the area. The three closest public transportation options are the Old Street Tube Station (0.3 miles away), the Moorgate Train Station (0.4 miles away), and the Liverpool Street Station (0.7 miles away).

Benefits

By Miles offers a unique pay-per-mile policy, which is perfect for customers who only drive occasionally. This policy is also ideal for individuals who want to save money on their car insurance. By Miles provides a fair and transparent service to their customers, which sets them apart from other auto insurance agencies.

Good to Know

Customers should be aware that By Miles is an online-based company, and all communication is conducted through their website. They also require customers to have a black box device installed in their car to calculate the cost of insurance.

Reviews

Customers have praised By Miles for their fair and transparent pricing, as well as their easy-to-use website. Many customers appreciate the pay-per-mile policy, which has helped them save money on their car insurance. Some customers have experienced issues with the black box device, but overall, the majority of reviews are positive.

FAQ

What types of coverage options does your auto insurance agency offer?

At By Miles, we offer a range of auto insurance coverage options, including liability, collision, comprehensive, uninsured motorist, and personal injury protection. Our policies are customizable to fit your specific needs and budget.

Can you provide me with a quote for my specific vehicle and driving record?

Yes, we can provide you with a personalized quote based on your specific vehicle and driving record. We use advanced technology to calculate your quote, ensuring that it is accurate and competitive.

Are there any discounts available for safe driving or multiple vehicles?

Yes, we offer discounts for safe driving and multiple vehicles. Our safe driving discount rewards drivers who maintain a clean driving record, while our multi-car discount offers savings for households with more than one car insured with us.

What is your claims process and how quickly can I expect a resolution?

Our claims process is simple and straightforward. You can file a claim online or by phone, and we will assign a claims adjuster to handle your case. We aim to resolve claims as quickly as possible, and our team will keep you informed throughout the process.

How responsive is your customer service department and what are your hours of operation?

Our customer service department is highly responsive and available to assist you with any questions or concerns you may have. We offer extended hours of operation, including evenings and weekends, to ensure that you can reach us when it is convenient for you. You can contact us by phone, email, or live chat, and we will respond promptly to your inquiries.