Burnley & Pendle Citizens Advice
Burnley & Pendle Citizens Advice is a non-profit organization that provides free and confidential advice to individuals in the Burnley and Pendle area. They specialize in offering guidance on a range of issues, including debt, housing, employment, and benefits. As one of the many Citizen Information Bureaus in the United Kingdom, Burnley & Pendle Citizens Advice is committed to helping individuals navigate the complexities of the public sector and society. Their team of trained advisors is dedicated to providing high-quality support to those in need.
Introduction to Burnley & Pendle Citizens Advice
Burnley & Pendle Citizens Advice is a non-profit organization that provides free and confidential advice to the public in the United Kingdom. The company has been around for over 80 years and their main purpose is to help people with their legal, financial, and personal problems. What makes this company unique is that they are run by volunteers who are trained to provide the best possible advice to those who need it.Services & products
Burnley & Pendle Citizens Advice offers a wide range of services to its customers. They provide advice on debt management, benefits, housing, employment, consumer issues, and more. They also offer workshops and training sessions for those who want to improve their skills or learn something new. The company does not sell any products, but their services are completely free of charge.Location
Burnley & Pendle Citizens Advice is located in the heart of Burnley, a town in Lancashire, England. The area is known for its rich history and diverse culture. People can expect to find a variety of businesses in the area, including shops, restaurants, and entertainment venues. The nearest public transportation options are Burnley Central station (0.2 miles away), Burnley Manchester Road station (0.7 miles away), and Burnley Bus Station (0.3 miles away).Benefits
Customers should choose Burnley & Pendle Citizens Advice because they are a reliable and trustworthy organization that has been helping people for many years. The company is run by volunteers who are passionate about providing the best possible advice to those who need it. They are completely free of charge and offer a wide range of services that can help people with their legal, financial, and personal problems.Good to know
Customers should be aware that Burnley & Pendle Citizens Advice is a non-profit organization and relies on donations to keep their services running. They also offer online advice for those who cannot visit their location in person.Reviews
Customers have praised Burnley & Pendle Citizens Advice for their friendly and knowledgeable volunteers, who have helped them with a range of problems. They have also commended the organization for their professionalism and efficiency.Amenities
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computer -
printer
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copier
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internet access
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wi-fi
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phone
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fax
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wheelchair access
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parking
FAQ
What types of information and services do you provide to citizens?
We provide a range of information and services to citizens, including advice on benefits, debt, employment, housing, and consumer issues. We also offer support with filling out forms, negotiating with creditors, and making complaints.Is there a fee for accessing your services, or are they free of charge?
All of our services are free of charge. We are a charity that is funded by donations and grants, and we believe that everyone should have access to information and support regardless of their financial situation.How accessible are your services to individuals with disabilities?
We strive to make our services as accessible as possible to individuals with disabilities. Our office is wheelchair accessible, and we have trained staff who can provide support for individuals with hearing or visual impairments. We also have a Text Relay service available for those who are deaf or hard of hearing.What are your hours of operation, and do you have any after-hours services available?
Our hours of operation are Monday to Friday, from 9am to 5pm. However, we do have some after-hours services available. Our website provides a range of information and resources that can be accessed at any time, and we also have an online chat service that is available outside of our normal hours.What is your process for handling confidential or sensitive information provided by citizens?
We take the handling of confidential or sensitive information very seriously. All of our staff are trained in data protection and confidentiality, and we have strict policies and procedures in place to ensure that information is kept secure. We will only share information with third parties if we have explicit consent from the individual or if we are legally required to do so.Reviews
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little people
28-04-2023
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Graham Slade
28-02-2023
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Hamid M.mobaraki
Chenge time advised
28-01-2023
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Manjeet Kendrick
Found in the Calico Orange Building situated next to the Bus Station. Always polite staff here.
28-01-2023
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Sarah Connell
Been ringing since before Christmas. The phone rings out then somebody hangs up. This happens repeatedly.
28-01-2023
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Jack
Doesn't matter what time of day you call no one ever answers
28-12-2022
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peter beardsworth
Absolutely excellent
28-12-2022
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Damian Matras
28-12-2022
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David Shaw
Spent around 2 weeks ringing this place. Still yet to actually speak to anyone. Usually the call hangs up after just over a minute.
28-11-2022
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Paul Helm
They are polite pleasant and understanding
28-11-2022
