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Consumer Advice Centers, Citizens Advice Bureaus

Burnley & Pendle Citizens Advice Bureau

Burnley & Pendle Citizens Advice Bureau is a consumer advice center located in Colne, England. They provide services as a Citizens Advice Bureau and are dedicated to helping individuals with their consumer needs. The company operates within the Public Sector & Society and is committed to serving the community.

Introduction to Burnley & Pendle Citizens Advice Bureau

Burnley & Pendle Citizens Advice Bureau is a non-profit organization that provides free and confidential advice on various issues faced by people in the community. The company was established in 1939 and has been serving the people of Burnley and Pendle for over 80 years. The main purpose of the company is to help people overcome their problems and improve their lives. Burnley & Pendle Citizens Advice Bureau is unique because it is run by volunteers who are committed to making a positive impact on the community.

Services & Products

Burnley & Pendle Citizens Advice Bureau offers a wide range of services to its customers. Some of the services provided by the company include debt and money advice, benefits advice, housing advice, employment advice, and legal advice. The company also provides support for victims of domestic violence and helps people with mental health issues. Customers can receive advice either in person, over the phone, or via email.

Location

Burnley & Pendle Citizens Advice Bureau is located in Colne, a town in Lancashire, England. Colne is a small town with a population of around 20,000 people. The town has a variety of businesses, including shops, restaurants, and cafes. Customers can expect to experience a friendly and welcoming atmosphere in the town. The nearest public transportation options to the company are Colne Railway Station, which is 0.8 miles away, Colne Bus Station, which is 0.2 miles away, and Market Street Bus Stop, which is 0.1 miles away.

Benefits

Customers should choose Burnley & Pendle Citizens Advice Bureau because the company provides free and confidential advice to help people overcome their problems. The volunteers who work for the company are highly trained and committed to making a positive impact on the community. The company has a good reputation and has been serving the people of Burnley and Pendle for over 80 years.

Good to know

Customers should be aware that Burnley & Pendle Citizens Advice Bureau is a non-profit organization and relies on donations to continue providing its services. Customers should also be aware that the company is staffed by volunteers and may have limited availability.

Reviews

Customers have praised Burnley & Pendle Citizens Advice Bureau for its friendly and helpful volunteers. Customers have also appreciated the free and confidential advice provided by the company. Overall, customers have had positive experiences with Burnley & Pendle Citizens Advice Bureau.

Amenities

  • amenity
    free consultation
  • amenity
    online support
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    educational resources
  • amenity
    counselling
  • amenity
    advocacy
  • amenity
    accessibility
  • amenity
    community outreach
  • amenity
    resource library
  • amenity
    referrals
  • amenity
    support groups
  • amenity
    education programs

FAQ

How experienced are your counselors in providing consumer advice?

Our counselors at Burnley & Pendle Citizens Advice Bureau have extensive experience in providing consumer advice. They undergo continuous training to stay up-to-date with the latest information and regulations. We ensure that our team is knowledgeable and equipped to assist our clients with any consumer-related issues they may have.

How can I access your Consumer Advice Center's services (phone, online, in-person)?

You can access our Consumer Advice Center's services through multiple channels. You can call our helpline, visit our website, or visit us in-person at our Surestart Centre location in Colne. We aim to provide our services through various channels to ensure accessibility for everyone.

Can your team assist with legal advice and representation?

Our team can provide legal advice but not legal representation. We are not a law firm, but we can provide information and guidance on legal matters. We can also refer clients to appropriate legal services if necessary.

How can I access your services - do I need to make an appointment?

You do not need to make an appointment to access our services. You can simply walk-in during our opening hours, or call our helpline to speak with one of our advisors. However, if you have a specific issue that requires more time or attention, we recommend making an appointment to ensure that we can provide you with the best possible assistance.

What qualifications and experience do your advisors have?

Our advisors have a variety of qualifications and experience. They receive training in areas such as consumer law, debt management, and housing. Many of our advisors have backgrounds in law, finance, or social work, and bring a wealth of experience to their roles. We ensure that all of our advisors have the necessary knowledge and skills to provide our clients with the best possible service.