Passport Offices

Burgess Hill Post Office

Burgess Hill Post Office is a public sector company located in Burgess Hill, England. They specialize in passport services and are dedicated to serving the needs of the community. Their commitment to the public sector and society is evident in their exceptional customer service and attention to detail.

Introduction to Burgess Hill Post Office

Burgess Hill Post Office was established in the early 1900s and has been serving the local community for over a century. The purpose of the company is to provide essential postal services to the public sector and society. The post office is unique as it offers a variety of services that cater to the specific needs of the community.

Services & Products

The Burgess Hill Post Office offers a range of services that include mail delivery, passport applications, and money transfers. Customers can also purchase postage stamps, stationery, and other postal supplies. The post office also offers a range of banking services, including savings accounts, credit cards, and insurance products.

Location

Burgess Hill Post Office is located in the heart of Burgess Hill, a vibrant town in West Sussex, England. The area is bustling with activity and is home to a variety of businesses, including retail stores, restaurants, and cafes. Customers can expect to experience a friendly and welcoming atmosphere when visiting the post office. The nearest public transportation options are the Burgess Hill railway station (0.3 miles), the Burgess Hill bus station (0.2 miles), and the Newbury Road bus stop (0.1 miles).

Benefits

Customers should choose Burgess Hill Post Office as it offers a wide range of services that cater to their needs. The post office is also conveniently located in the heart of Burgess Hill, making it easily accessible to the local community. The staff is friendly and knowledgeable, providing excellent customer service.

Good to Know

Customers should be aware that the post office can be busy during peak hours, so it is advisable to plan accordingly. The post office also has limited parking, so customers may need to park on nearby streets.

Reviews

Customers have praised Burgess Hill Post Office for its excellent customer service and range of services. They have also commended the staff for their knowledge and helpfulness. Customers appreciate the convenience of having a post office in the heart of Burgess Hill.

Amenities

parking
wi-fi
appointment booking
online services
wheelchair accessibility
cash payment
credit card payment

FAQ

What documentation do we need to bring in order to get a passport?

To apply for a passport, you will need to bring your original birth certificate or adoption certificate, two identical passport photos, and proof of identity such as a valid driver's license or a government-issued ID card. You will also need to complete a passport application form, which can be obtained from the post office or online.

Are there any additional fees we should be aware of besides the cost of the passport itself?

Yes, there may be additional fees depending on the type of passport you need, how quickly you need it, and whether you choose to use any additional services such as the check and send service or the premium service. It's best to check the fees on the official government website or ask at the post office for more information.

Can we make an appointment or do we need to come during specific hours?

You can make an appointment to apply for a passport at Burgess Hill Post Office. Appointments can be made online or by phone, and they are recommended to ensure a smooth and efficient process. However, you can also visit the post office during specific hours without an appointment.

How long does it typically take to receive a new passport?

It typically takes around three weeks to receive a new passport, although it can take longer during busy periods or if there are any issues with your application. If you choose to use the premium service or the fast-track service, you may receive your passport more quickly for an additional fee.

Do you offer expedited services for customers who need their passport in a hurry?

Yes, we offer a range of expedited services for customers who need their passport in a hurry. These services include the premium service, which allows you to receive your passport within one day, and the fast-track service, which allows you to receive your passport within one week. These services are available for an additional fee.

Reviews

Lauren Mitchell

Never had any problems using this post office

07-05-2023
Katie Wingrove

So helpful and lovely staff

28-12-2022
Deborah Marchant

28-12-2022
David Anscombe

Great staff ! Had issues with passport application and made sure it was fine! Really pleased !

28-11-2022
nicola pitman

Penny was very helpful.

28-11-2022
SamsonStewart Media

Dear John, Ref: CAS-2566350-Q3X9M1 Thank you for your email about your experience at the Church Road branch. I’m sorry to hear that the service you received in the above branch was not of the standard you would expect from the Post Office and our representatives. Here at the Post Office we expect all our representatives to provide excellent care and service to all our customers, and I'd like to assure you that the experience you described is not the kind of service that should be delivered by our branches. With reference to Post Offices accepting paper notes, the branch you have visited should have accepted the £20 note as part of banking service we provide to our customers. I can only apologise that this was not the case on your visit. We always take customers' feedback on board, and rely on it to improve the service we provide both locally and across our network. This feedback is shared internally so we can identify any ongoing issues, and action can be taken where appropriate. Thank you again for taking the time to bring this to our attention and please accept our sincere apologies for any inconvenience you may have been caused. Kind Regards, Cherylynn Customer Service Advisor

28-10-2022
Bub Talent

Very pleasant and helpful staff. Great service with smile ⭐️⭐️⭐️⭐️⭐️

28-10-2022
Jessica Summerfield

Very helpful staff! Ask what services they offer as they can help with more than you think!

28-10-2022
Louis Fox

28-09-2022
Matt Ingram

This is a great post office! The staff are very friendly and helpful! With post offices closing down nationwide amid deteriorating High Streets, online shopping dominance and the Tory’s privatisation of Royal Mail, we are very lucky to still have a post office in this town. Hope it stays.

28-09-2022