Builders team

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Reviews

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  Jan A

  We employed Builders Team via Simply Easy Refurbs to construct our loft conversion. Although we have a lovely extension, the project was severely delayed and Builders Team difficult to deal with. More recently we have received a significantly better service and Builders Team have returned to fix remaining snagging items. They have also carried out an in depth review of what went wrong on our project. • The project was scheduled to take 10-14 weeks. It took 42 weeks to pass building control; 6 months to move back in (whilst extensive works were still ongoing) • Whenever we raised an issue we were made to feel unreasonable and blamed for things which were clearly Builders Team’s responsibility. • We inherited loft plan drawings from the previous owner. To reduce risk of errors, we had these checked and redrawn by FastPlans at the recommendation of Simply Easy Refurbs. They changed the position of a beam which did not allow enough head room for the stair. At the start of the project I asked both Builders Team and Simply Easy Refurbs to check this specific aspect of the drawing was correct. • The above error resulted in Builders Team failing to raise the ridge line despite this being a clear element of the design (resulting in 1.9m head room instead of 2.2m). At first they were reluctant to rectify this, aggressively blaming us for the issue with the drawing although they did fix this at their own cost. • Our first project manager was a poor communicator, unable to: take photos of the property, provide meaningful updates; interpret construction drawings; properly coordinate the work. We have since had other project managers which are much more capable, but not always taking responsibility for the previous errors. • Builders Team would not accept our deliveries for the project (despite us being prevented from living in the property) • Tarpaulin protecting the loft from rain was not kept in place properly leading to significant leaks to the neighbours' property on Christmas day. Leaks were left for several months leading to black mould, swelling wardrobe drawers and a rotted carpet. • Builders Team missed obvious discrepancies in the position of a wall and charged us £1500 to correct it. This included the cost to move a roof light opening which wasn’t even constructed yet. • Scaffolding above our neighbour’s garden had gaps leading to falling lumps of rubble Builders Team did not take seriously. The neighbours had a one year old child. • Our key to the house which we were told would be kept in a secure box was found on the floor by scaffolders during scaffolding removal. • The roofing appears reasonable, however, the roofers “forgot” to install ventilation. When we asked how the roof was ventilated the response was “all of our roofs are compliant.” We had to press several times before this was properly investigated and resolved. • Plumbing work is good. Toilet was initially installed incorrectly, but this was corrected within a few weeks. • Flooring was installed to a high standard. Simply Easy Refurbs also paid for this to compensate for the delays on the project. • Bathroom is fitted neatly • Initial plaster finish was poor especially in the hallway below the loft which was very uneven. Builders Team claimed this was a decorator’s job to sort out, however the handyman eventually fixed most of this for us anyway. We asked them to provide a quote for decoration but never received one. • Every snagging item was a debate including items they carelessly damaged (picture rail, letter box etc.). They eventually agreed to waive the snagging fee given the extent of the issues. • Downstairs bathroom vent outlet was built over. • My drill was stolen. • I was asked to take my previous review down before being issued with the warranty. • Eaves storage was not fitted with floorboards or insulation until this failed building control. There were also holes in the eaves that let gusts of wind open the storage doors. This has now been properly resolved although as usual a debate was required to achieve this.

  03-06-2023
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  Jeremy Payne

  Builders Team have done a great job renovating our new home in Barnes from top to bottom. All the team showed great professionalism and were constantly attentive to our needs. We have no hesitation recommending the company.

  17-05-2023
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  AA AB

  We had a loft conversion done by Builders-Team. I couldn’t recommend them highly enough! I met with a number of companies, and my gut instinct was right from the time I met Mantis. They did a great job at a competitive price. Like any building project, there were minor issues along the way which were all resolved promptly and the team were very accommodating with our extra demands. The on-site team were courteous and hardworking. The tradesmen worked well with each other. The communication with the project manager was great. Mindis was always ready to answer my queries. He kept everything well organised with material deliveries and coordinating with trades so the project ran smoothly without delays We had very good experience and I will definitely recommend Builders-Team to my friends and family.

  17-05-2023
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  Cheyne Voss

  Incredible builders, worked well to time, the quality of the finish of our side return is just remarkable, I could not recommend them enough

  17-01-2023
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  Andy Hill

  Builders Team took down our old extension which had no foundations and rebuilt our dream open plan kitchen. They were thoroughly dedicated, communicative and friendly throughout the process and went above and beyond to ensure that everything was finished before Christmas (2021). They have since returned to rescue us from a botched project from another builder. We never should have considered using anyone else. 5*

  17-01-2023
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  Zilvinas Rubinas

  Builders Team is an excellent company, they put the customer at the heart of all the works. They go out of their way to ensure all work is carried out to an excellent standard, safely and in compliance with the building regulations. We have worked with this company on a number of jobs and we would highly recommend their services.

  17-12-2022
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  Alastair Cowie

  Builders Team were great. Mindis - the Project Manager was calm, reasonable, efficient and responsive. All the team working on the projects were hard-working, tidy, courteous and friendly. The work was to an excellent standard - and we had no problems or delays getting snags resolved. The project was delivered broadly on time - and they stuck to the quotes provided despite the current economic situation. Wholeheartedly recommend!

  17-09-2022
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  J Bell

  We’ve just completed a side return extension on a Victorian Terraced house in London with builders team. The experience was excellent from start to finish. I went to builders-team already with a design and spec and they tendered to build and finish. The price was competitive and they stuck to this. They also gave me a schedule which they stuck to. I was nervous about finding a good building firm but I would highly recommend Giedrius and the team at Builders-team. Even when we were hearing about cost overruns and delays around the country, our build stuck to time and cost. I would highly recommend them and will reuse them if we have any other project.

  17-08-2022
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  Vicki Wharton

  I have used Builders Team for a number of interior design projects over the years. Their quotes are comprehensive and transparent, they are customer focused as a business and have a whole project range of services which makes them the obvious choice for larger projects. I would recommend them without reservation.

  17-07-2022
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  Kevin Hawkins

  Ramas and his team oversaw a 2 storey extension on our existing property, which proved to be a complicated build given the challenges of Covid and the nature of the design. But Ramas and his team were brilliant, working with us to solve the problems that come with any build and finishing to a very high standard. They were always on the phone and easily contactable and were great to work with. Could not recommend them highly enough. Kevin and Alison, Hackney

  17-07-2022