Bruce's Doggy Day Care in Tunbridge Wells
Bruce's Doggy Day Care in Tunbridge Wells is a premier pet service provider, offering a range of services for pets including kennels, pet boarding, dog walkers, and dog day care centers. Their boarding kennels are top-notch, ensuring that pets are comfortable and well-cared for during their stay. With a team of experienced and dedicated staff, Bruce's Doggy Day Care provides exceptional care for pets of all kinds. Whether you need a place for your furry friend to stay while you're away or just need a dog walker to take them for a stroll, Bruce's Doggy Day Care is the perfect choice.
Introduction to Bruce's Doggy Day Care in Tunbridge Wells
Bruce's Doggy Day Care in Tunbridge Wells was founded in 2012 by Bruce, a dog lover who wanted to create a safe and fun place for dogs while their owners were away. The company's purpose is to provide high-quality pet care services to the local community. What makes this company unique is their focus on providing a personalized experience for each dog, tailored to their individual needs.Services & products
Bruce's Doggy Day Care in Tunbridge Wells offers a range of services, including kennels, pet boarding services, pet service providers, boarding kennels, dog walkers, and dog day care centers. Customers can also purchase pet supplies, such as food and toys.Location
Located at The Haybarn, Maidstone Rd, Pembury, Tunbridge Wells TN2 4AG, United Kingdom, Bruce's Doggy Day Care in Tunbridge Wells is situated in a quiet and peaceful area, surrounded by fields and countryside. The area is home to many other pet-related businesses, including veterinarians and pet supply stores. The nearest public transportation options are Pembury Hospital Bus Stop (0.2 miles), Lower Green Bus Stop (0.5 miles), and High Street Bus Stop (0.7 miles).Benefits
Customers should choose Bruce's Doggy Day Care in Tunbridge Wells because of their commitment to providing exceptional care for dogs. The staff is highly trained and experienced, and they take the time to get to know each dog and their individual needs. The facilities are clean, safe, and secure, and the company offers a range of services to meet the needs of all customers.Good to know
Customers should be aware that Bruce's Doggy Day Care in Tunbridge Wells requires all dogs to be up to date on their vaccinations and to pass a temperament test before being allowed to stay. They should also be aware that the company has limited availability, so it is recommended to book in advance.Reviews
Customers rave about the personalized care their dogs receive at Bruce's Doggy Day Care in Tunbridge Wells. They appreciate the attention to detail and the staff's dedication to ensuring their dogs are happy and comfortable. Many customers also note the clean and well-maintained facilities as a major plus.FAQ
What is your experience and training in handling dogs of different breeds and temperaments?
At Bruce's Doggy Day Care, we have trained and experienced staff who are well-versed in handling dogs of different breeds and temperaments. We understand that each dog is unique and requires individualized care, attention, and handling techniques. Our staff undergoes regular training and is skilled in handling various breeds and temperaments, ensuring that your pet is in safe hands.Do you have insurance coverage for accidents or incidents that may occur while walking my dog?
Yes, we have insurance coverage for accidents or incidents that may occur while walking your dog. We understand that accidents can happen, and we want to ensure that our clients have peace of mind when leaving their pets in our care. Our insurance coverage provides added protection and covers any potential incidents that may occur while your pet is with us.What is your policy for administering medication to pets?
We have a strict medication policy at Bruce's Doggy Day Care. We require all medications to be clearly labeled with the pet's name, dosage, and any other necessary information. Our trained staff will administer the medication as per the instructions provided by the pet owner. We also keep a detailed record of all medications administered to ensure that each pet receives the correct dosage at the right time.Can you accommodate any special needs or requests for our pet during their stay?
Yes, we can accommodate any special needs or requests for your pet during their stay. We understand that each pet is unique and may require individualized attention and care. Please let us know of any special needs or requests when booking your pet's stay, and we will do our best to accommodate them.Can I tour the kennel and meet the staff before leaving my pet in your care?
Absolutely! We encourage all pet owners to come and visit our facilities and meet our staff before leaving their pet in our care. We understand that leaving your pet in someone else's care can be stressful, and we want to ensure that you feel comfortable and confident in our services. Please contact us to schedule a tour of our kennel and meet our staff.Reviews
-
Sara Scally
I really really want to write a post about Bruce’s doggy day care . I joined only 3 weeks ago putting my 7 month old cockapoo Bobby in puppy preschool at doggy daycare at Bruce’s. How any one can have a bad or negative review on Bruce’s I don’t know . Everything that they advertise they’ve done . So so helpful when ever I called them , didn’t demand payment before Bobby started , and as for the doggy school bus I signed for absolutely amazing Thomas the driver is one of the nicest caring professional I’ve met for a long time. I can only afford two days a week for Bobby but if I could afford more days I would love Bobby and my other cockapoo to go more . Take a look at there website. Really is for the love of dogs .
17-05-2023
-
Vikki Hyder
Called quite a few times now, left message on answer phones and spoken to people that say they will get someone to contact me, but no one ever has. I can only guess they don't want anymore business
17-02-2023
-
Kay Shriver
The actual daycare for my dogs was wonderful, it's the administration and communication that is an issue. First, my dogs rode the daycare bus but after a year I was asked to not have my dogs ride the bus due to them barking. Ok, so I get how that can be stressful when you are driving. Their driver had come up with a plan to try to alleviate this and I kept asking how it was working. The response was always 'ok' ... then out of the blue, a phone call to not have them on the bus anymore. Where was the communication to me that the distractions were not working? Then I was billed the same amount as those who use the bus service, but when I asked why I was told "unfortunately there is no additional cost for the bus service". WHAT?? When I first signed up a year earlier I took the dogs myself and paid less. I asked why it is different now and no response EVER. So you want me to continue to pay for a service you have declined to me, AND you want me to continue to pay for all the upkeep on your vehicles and supplementing your other clients cost? Finally, I have asked for my house key back and it's been 2 weeks with no key returned - I see Bruce's van on my street all the time so it's not like it is out of the way to drop it off. Again, care is great, pricing is some what curious and responses to my concerns go unanswered. Beware!
17-02-2023
-
jenny crutchley
17-12-2022
-
David Phelan
A great place to have your dogs groomed and more. The staff are very friendly and helpful.
17-12-2022
-
Russell Keane (PlingBimpin)
17-11-2022
-
Stephen Strange
My dog loves it, can't wait to see all her mates, staff are all friendly and knowledgeable.
17-11-2022
-
Michelle Rumsey
Awful place. Explained about my dog being anxious and not to be left on his own. On the trial 2 hours he was left on his own, turned up and he was in an awful state. I could provide lots more details but it would be very lengthy. Their response was they are under staffed and not qualified to deal with anxious dogs .. how worrying they are even allowed to run a doggy day care
17-11-2022
-
Jenny Jones
They have had new management this year and it is even more disorganised than before! They turn up for our dogs when they’re not meant to, forget to come when they are meant to, and our dogs have come back with injuries sadly. That was the last straw and we are glad to have said bye to this company who seemingly have taken on more than they can handle.
17-11-2022
-
Tracey Humphrey
Doing the puppy training and we're on week 2 and it's very helpful
17-10-2022
