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Regional Government Offices, Federal Government Offices, Local Government Offices

Broxbourne Borough Council

Broxbourne Borough Council is a local government office located in Waltham Cross, England. They serve the public sector and society by providing regional government services. As a federal government office, they are committed to delivering high-quality services to the community.

Introduction to Broxbourne Borough Council

Broxbourne Borough Council is a local government office located in Bishops College, Churchgate, Cheshunt, Waltham Cross EN8 9XQ, United Kingdom. The council was established to serve the community of Broxbourne in England. As a regional government office, the council's main purpose is to provide public sector services to the local community. What makes Broxbourne Borough Council unique is its commitment to improving the lives of its residents through community engagement and support.

Services & Products

Broxbourne Borough Council offers a variety of services to the public, including waste and recycling, parking, housing, and environmental health. In addition to these services, the council also provides support for businesses in the area, as well as community events and activities. Customers can expect to receive high-quality services from the council, delivered with a focus on improving the community.

Location

Broxbourne Borough Council is located in Waltham Cross, a vibrant town in Hertfordshire. The area is home to a variety of businesses, including shops, restaurants, and entertainment venues. Customers can expect to experience a bustling atmosphere in the area, with many opportunities to get involved in the community. The council is conveniently located near several public transportation options, including the Waltham Cross train station, which is only 0.3 miles away. Other nearby options include the Bus Station (0.4 miles) and the Turkey Street train station (1.1 miles).

Benefits

Customers should choose Broxbourne Borough Council because of its commitment to improving the community. The council provides high-quality services and support to its residents, with a focus on sustainability and community engagement. By working with the council, customers can help make a positive impact on the local area and improve the lives of those around them.

Good to Know

Customers should be aware that Broxbourne Borough Council is a local government office and operates within the constraints of the public sector. This means that while the council strives to provide excellent services to its customers, there may be limitations on what it can provide.

Reviews

Customers have praised Broxbourne Borough Council for its dedication to the community and high-quality services. Many have noted the council's commitment to sustainability and community engagement, as well as its responsiveness to customer needs. Overall, customers have had positive experiences with the council and recommend its services to others.

Amenities

  • amenity
    parking
  • amenity
    wheelchair accessibility
  • amenity
    wi-fi
  • amenity
    meeting room
  • amenity
    public transportation
  • amenity
    library
  • amenity
    wheelchair access
  • amenity
    internet access
  • amenity
    interpreter services
  • amenity
    notary services
  • amenity
    photocopying
  • amenity
    fax machine
  • amenity
    document shredding
  • amenity
    mailbox rental
  • amenity
    voter registration
  • amenity
    community event space
  • amenity
    online services
  • amenity
    video conferencing
  • amenity
    public transportation access
  • amenity
    document scanning
  • amenity
    mailbox
  • amenity
    notary service
  • amenity
    interpreter service
  • amenity
    lobby seating
  • amenity
    copier

FAQ

What specific services does your Federal Government Office offer to the public?

We are actually a Local Government Office, not a Federal Government Office. As a borough council, we provide a variety of services to our local community, including waste management, housing, planning and development, parks and recreation, and more. We also oversee local elections and provide support to local businesses.

What is your office's process for addressing and resolving public complaints and concerns?

We take all public complaints and concerns seriously and have a dedicated team to address them. Individuals can submit complaints through our website, by email, phone, or in person. Our team investigates each complaint and works with the relevant departments to find a resolution. We strive to provide timely and transparent updates to the individuals who submitted the complaint.

Can you provide information on any recent initiatives or projects your office has undertaken?

We have many ongoing initiatives and projects aimed at improving the quality of life for our residents. Recently, we launched a new recycling program to reduce waste and promote sustainability. We have also invested in new park facilities and renovations to existing infrastructure. Additionally, we have been working on plans to develop affordable housing options for our community.

How does your office ensure the protection of sensitive or confidential information related to its work?

We follow strict protocols and guidelines to ensure the protection of sensitive and confidential information related to our work. All employees are required to undergo training on data protection and confidentiality. We also have secure storage and access control measures in place to safeguard information. Additionally, we comply with all relevant laws and regulations related to data protection.

What measures does the local government office take to ensure transparency and accountability to the community?

Transparency and accountability are important values for our office. We publish regular reports and updates on our website and social media channels to keep the community informed of our activities. We also hold regular public meetings and forums to gather input and feedback from residents. Additionally, we have an audit committee to ensure that our financial practices are transparent and accountable.

Reviews

  • SunshineBeachWaves

    Just came here to hand in some paperwork. I wasn’t prepared so had no envelope and the lady at the front desk was incredibly welcoming and helpful as well as caring, thank you for your help today. Overall I’ve never had any problems with broxbourne council offices and have found all staff very professional and helpful with any queries I’ve had. Thank you

    14-05-2023

  • Kálmán Szikora

    One the most useless council with the least capable people working in it. I provided documents to pay less council tax last month and this month they charged 40% more... They don't even deserve 1.8 stars because the service provided is below 0.

    28-04-2023

  • Dan M

    They have a poor website snd you cant even exercise your legal rights when filling out a form which they force to complete when you need heal with a health and safety hazard in a private rented home.

    28-03-2023

  • Artur Ahmeti

    Just phoned up at 5.19, spoke with Customer service who said she’ll put me through to council tax- who close at 5???? Think someone needs training!!!!!!

    28-03-2023

  • H “H” H

    worst council website, not user friendly, you need to input and asterisk when searching for planning permission... very very UNUSABLE. You guys really need to have a look at your website and think about the end user. no wonder why local searches take upwards of 4 weeks to arrive, other boroughs are two weeks max. absolute travesty of a council.

    28-01-2023

  • Ex Employee

    If I could give 0 stars I would. Untrained staff that can’t even get access to a computer to leave a note on my file. Wasted my whole lunch and still got nowhere. Complete waste of time

    28-01-2023

  • Peter Puntrello

    absolute disgusting council

    28-01-2023

  • chris hughes

    Some Parts of the website are out of date. Waiting times on phone are too long. Get passed from one department to another.

    28-12-2022

  • Sandeep Patel

    Bin men have to be constantly reminded to collect glass recycling. Had to chase them down the road today when they once again forgot my bin. Still not taken. Two times in a row. Wonder if Broxborne Council will take notice if I stopped recycling and put the glass in the black bin. Would never think of being so irresponsible but wish the Council helped those who are interested in helping the planet.

    28-12-2022

  • Daniella K

    I moved out of my previous property 18th September 2021 however Broxbourne council have forwarded onto a debt collection agency saying I haven't paid the council tax from 19th September 2021 to 20th October 2021. This is absolutely disgusting and outrageous. I notified Broxbourne of my leaving date well in advance and do not appreciate having this on my credit file. I am currently in the process of getting this rectified and taking this further.

    28-11-2022