Browns Family Jewellers - Sheffield
Browns Family Jewellers is a reputable company located in Sheffield, England. They specialize in buying and selling diamonds, as well as providing jewelry appraisal services. In addition, they also offer pawn shop services and various financial services to their customers. Browns Family Jewellers is committed to providing high-quality services to their clients and ensuring customer satisfaction.
Introduction to Browns Family Jewellers Sheffield
Browns Family Jewellers Sheffield is a family-owned business that has been operating for over 30 years. They specialize in buying, selling, and trading diamonds, jewelry, and watches. The company prides itself on providing high-quality products and exceptional customer service. What makes Browns Family Jewellers unique is their commitment to their customers, ensuring that they receive a personalized experience and the best value for their money.Services & products
Browns Family Jewellers Sheffield offers a variety of services, including diamond buying, selling, and trading. They also provide jewelry appraisal services, allowing customers to determine the value of their precious items. In addition, they offer financial services such as pawn loans and buyback options. Customers can purchase a range of jewelry, including engagement rings, wedding bands, and watches, all of which are of the highest quality.Location
Located in Sheffield City Centre, Browns Family Jewellers is surrounded by a variety of businesses, including restaurants, cafes, and shops. The area is easily accessible by public transportation, with the closest bus stop only a 2-minute walk away. The closest tram stop is Cathedral, which is a 5-minute walk away. The closest train station is Sheffield, which is approximately a 15-minute walk away.Benefits
Customers should choose Browns Family Jewellers Sheffield because of the personalized experience they will receive. The staff is knowledgeable and experienced, ensuring that customers receive the best value for their money. The company also offers competitive prices, making them an excellent choice for those looking to buy or sell diamonds and jewelry.Good to know
Customers should be aware that Browns Family Jewellers Sheffield only deals with diamonds, jewelry, and watches. They do not provide services for other types of precious metals or stones.Reviews
Customers have praised Browns Family Jewellers Sheffield for their excellent customer service and fair prices. Many have commented on the knowledge and expertise of the staff, making them feel confident in their purchases or sales. Overall, customers have had a positive experience with Browns Family Jewellers Sheffield and would highly recommend them to others.Amenities
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appraisal service
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credit card payment
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insurance coverage
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online shopping
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delivery service
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customization service
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engraving service
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after-sales service
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accreditation
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valuation
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gemology
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authentication
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certification
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repair
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restoration
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design
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safe
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parking
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security camera
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loan
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buyback
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jewelry
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watches
FAQ
What types of diamonds do you purchase?
We purchase all types of diamonds, including loose diamonds, diamond jewelry, and diamond engagement rings.How do you determine the value of my jewelry?
We have experienced jewelry appraisers who use various methods to determine the value of your jewelry, including assessing the quality of the diamond, the metal, and any additional gems or features.What is the company's reputation and history in the diamond industry?
Browns Family Jewellers has a long-standing reputation in the diamond industry, having been in business for over 100 years. We are known for our expertise and commitment to quality.Does the company offer financing options for diamond purchases?
Yes, we offer financing options for diamond purchases. Our team can work with you to find a financing plan that fits your budget and needs.Do you offer any additional services, such as jewelry repair or layaway?
Yes, we offer a variety of additional services, including jewelry repair, resizing, and cleaning. We also offer layaway options for customers who prefer to pay over time.Reviews
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Alex Ferrari
Well...I got banned from using their services🤣,so I been using their pawnbroking service for some time now,last time round I had about 2k of gold in and paid 2400+ to get it out after about 4/6 weeks,fair fairs I knew the interest and payments nothing to complain about(they do have lower fees then others),things have changed today when I took some gold in as immediate cash was needed and return about 5 h later to get it back out,as per every credit agreement you have a right to withdrawal in 14 days,I've exercised it,to be told "if you exercise your right of withdrawal you cannot use any of our services, pawnbroking or selling or basically anything with us,if you still want to use is you'll have to pay the 1 months interest" which would of been 32 quid for a 400 loan, so I got quite annoyed and just asked for withdrawal and paid my 4 quid,which was overcharged anyways their interest is 89.9% that's 7.49% a month that's 0.249 a day,I was charged 4 times more,as the total for 2x 200 loan is about 98 pence,yet I paid 4 quid,will definitely be making sure things will be put right
18-04-2023 -
Tammy king
Lovely friendly staff very friendly
18-12-2022 -
Sarah A.
I had an awful experience. I took my watch to adjust the bracelet. The Lady that did it was at the back and did not come to size my wrist. She changed it to the staff suggestion and charged me £10 pounds. I got the watch went out and felt it was too tight on my wrist. I went back after 5minutes to say I think its too small and I need a link added to the watch links but was denied and said you need to leave the watch and pay additional £10 again!!!! And this was confirmed by the manager of the branch. I could not believe it. I told her I would rather pay someone else to do it rather than be insulted to my face! I will never visit this place again!!!! So frustrating.
18-06-2022 -
Jade Hadfield
used the buy back service for a few days , was charged a full month of intrest despite item being in a couple of days . i feel this is not fully legit to charge a full months worth of intrest even if an item is in 1 day for example , as no other pawn brokers do this within sheffield , HnT and all the others , i will have to look into the law /regulation surrounding this with relevent orgnisations , but i beleive they cannot do that . not in 2022 at least it must be calculated by the day as far as i am aware acording to the law . i could be wrong but will be checking , and on the website says they are proud of their low intrest rates , well charging a full months intrest for an item in 1 day is not low intrest rates when everysingle competitor costs far far far less and calculates it fair by the day so the longer its in the more your charged and charged accordingly not charged for days it is not in pawn . And the lady who served me when getting the item back was not happy lets say was service without a smile lol
18-06-2022 -
Tom Lawrenson
Resized a ring for me, really clean job and also polished it for me free of charge - staff friendly enough, which is rare for a 20-something in a jewellers.
18-06-2022 -
Zanar Aesthetics
18-06-2022 -
Liliana Cross
Not a bad store, good selection
18-06-2022 -
Laura Booth
Went to exchange a gift for a like for like watch. Amazing watch but such bad customer service. No enthusiasm or passion and made my experience at Browns feel awkward. Please consider how you make customers feel when they’re spending so much money at a small business like yours.
18-06-2022 -
Yvonne Butterworth
Went to get my metal watch strap resized. Very professional and quick service and the staff were lovely wild highly recommended
18-06-2022 -
Kate Coles
Very accommodating for a repair.
18-06-2022