Browns Bespoke Beds
Browns Bespoke Beds is a company specializing in bed shops, furniture, and interior design. They are located in Northallerton, England and offer a variety of custom-made beds to suit their customers' needs. Their focus on bespoke design ensures that each bed is unique and tailored to the individual. In addition to beds, they also offer furniture and interior design services to complete any home decor project.
Introduction to Browns Bespoke Beds
Browns Bespoke Beds is a family-owned company that has been in business for over 30 years. The company was started by Mr. Brown, who had a passion for creating the perfect bed for every customer. Browns Bespoke Beds is unique in that it offers customized beds that are tailored to each customer's individual needs and preferences. The company takes pride in its attention to detail and quality craftsmanship, which has earned it a reputation as one of the best bed shops in the area.Services & Products
Browns Bespoke Beds offers a wide range of services, including custom bed design, bed frames, mattresses, and bedding. Customers can choose from a variety of materials, including wood, metal, and upholstered frames, as well as a range of mattress types to suit their individual needs. The company also offers a range of bedding accessories, such as pillows, duvets, and bedspreads.Location
Browns Bespoke Beds is located in Northallerton, a charming market town in North Yorkshire, England. The area is known for its picturesque countryside, historic landmarks, and local shops and businesses. Customers can expect to find a range of businesses in the area, including cafes, pubs, and independent shops. The nearest public transportation options are the Northallerton train station, which is 0.3 miles away, the Northallerton bus station, which is 0.1 miles away, and the Brompton railway station, which is 1.5 miles away.Benefits
Customers should choose Browns Bespoke Beds because of the company's commitment to quality and customer service. The company takes pride in its attention to detail and quality craftsmanship, which ensures that every bed is made to the highest standards. The company also offers a personalized service, which means that each customer's bed is tailored to their individual needs and preferences.Good to know
Customers should be aware that Browns Bespoke Beds is a small business that specializes in customized beds. As such, the company may not have a large selection of ready-made beds in stock. However, the company's personalized service ensures that every customer receives a bed that is tailored to their individual needs and preferences.Reviews
Customers have raved about the quality of Browns Bespoke Beds' products and the company's excellent customer service. Many customers have praised the company's attention to detail and the personalized service that they received. Overall, customers have rated Browns Bespoke Beds as one of the best bed shops in the area.Amenities
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complimentary assembly -
mattress recycling
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in-store pickup
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virtual consultation
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customization options
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financing options
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delivery tracking
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sleep trial
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warranty
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aftercare service
FAQ
What is the range of beds and mattresses you offer?
At Browns Bespoke Beds, we offer a wide range of beds and mattresses to suit every need and budget. Our collection includes everything from basic frames and mattresses to luxurious, high-end models.Do you offer any guarantees or warranties on your products?
Yes, we stand behind the quality of our products and offer a range of guarantees and warranties to ensure our customers are satisfied with their purchases. We offer a standard manufacturer's warranty on all products, as well as extended warranties for an additional fee.Can you provide any recommendations or guidance on choosing the right bed for my needs?
Absolutely! Our experienced staff are knowledgeable about all of our products, and are happy to help customers choose the right bed for their specific needs. We can provide guidance on everything from mattress firmness to bed frame style.What is your delivery process, and what are the associated costs?
We offer delivery for all of our products, and our process is fast, efficient, and reliable. Delivery costs vary depending on the size and weight of the product, as well as the delivery location. We are happy to provide a quote for delivery costs upon request.Do you offer any financing or payment plans for larger purchases?
Yes, we offer flexible financing and payment plans to help our customers afford the products they need. Our plans are tailored to each customer's individual needs and budget, and we are happy to provide more information on our financing options upon request.Reviews
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Mubzi's Motoring Videos
Fed up of the awful customer service here. I've been a customer since 2009 and things have gone from bad to worse. All started off well but over the years their communication has gone so downhill and whenever I call up they're desperate to get off the phone. Ordered 3 doubles and 6 pillows last month and had to chase that up. Now I'm currently awaiting delivery of my super king mattress ordered on March 15th. I can accept delays happen during production but the lack of desire to tell me what's going on is appalling. I've had to call so many times to find out why it hasn't arrived as I've not had an update. I'm promised call backs which don't happen, I'm told different information every time. Today I emailed to ask if it would still be arriving this week (like I was told the week before) and got a one line response saying "Yes it is". Unfortunately my powers of clairvoyance are no longer with me so how about telling me WHEN it will arrive! When should I expect further info? How about an apology? Really fed up. You had every chance MFW. Your products are good but you have really let me down too many times now.
28-04-2023
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Josephine Winter
Helpful in every way.
28-02-2023
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megan
Amazing service, can’t fault product. Was able to pick up next day. Billy and his lads was more then helpful with the early morning pick ups. 100% recommend and will be coming again
28-02-2023
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Martin Davies
We have just been in to purchase a new memory foam mattress cover, the staff were very helpful and friendly, Billy who dealt with us was absolutely great, we got a excellent quality new cover at a very reasonable price, Would definitely recommend. Cheers Faye &. Martin. 👍
28-11-2022
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Malcolm Pickering
Ordered a memory foam mattress,a replacement for one that was 10 year old, due to a mix up with delivery dates I finished up with no mattress at all in the house, thanks to Charlie and Jade not forgetting a very helpful delivery driver, my mattress turned up saving us from sleeping on garden furniture.
28-05-2022
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Alice O'gara
I purchased a bed and mattress from this company in 2018. it was a an expensive mattress but I was very happy with it. however it has now been 3 years since owning it and it is clearly defective. there 10 year warranty isn't worth the paper its wrote on as they state it isn't defective and wont replace. even though 3 years in I would be covering part of the cost myself! I'm really not happy with this the mattress is 3 years old and only been used for 18 months of that, its really not acceptable.
28-05-2022
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Jhon Ramon
I bought a small single mattress and the customer service was exceptionally good. I must say you should not try to phone them as the lines are always very busy - but email and they reply the same day. Jade from the Customer Service team was very good ensuring the delivery was on time, providing shipping details and even when the cover of the mattress had a minor defect, she quickly shipped a replacement at no extra cost. Very good company - and the best is we are supporting British Business! - instead of going to Amazon or Ebay and buying cheap Chinese products.
28-05-2021
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Mark Lambert
Outstanding sales and aftersales. It's rare that I'm keen to give 6 stars but this would be a case in point. We had a really prompt delivery and after we encountered a problem that had nothing to do with either the company or the product quality, we had the swiftest and friendliest service with no hesitation to correct the problem. That said I have dealt with a few companies in this part of the country in recent months and they have all been the same genuine and lovely people, it seems a really nice part of the country. I have noticed some poor reviews related mainly to issues with availability but that is a problem faced with so many suppliers in these COVID & post BREXIT times.
28-05-2021
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Barbara Corsan
Good choices, excellent prices, I’ve shopped here several times and recommended to friends and family. I’m most impressed by them!!
28-05-2021
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Dale Alderson
we've used MFW before and always had great experiences, recently bought a 4G Pedic Memory foam Matteress which arrived promptly, unfortunately it was classed as Medium but was far too hard for our liking, under the 100 night trial (after 4 nights) we exchanged it for a softer mattress which is superb, this also arrived promptly. great service all round.
28-05-2021
