Broome Manor Cattery
Broome Manor Cattery is a trusted cattery located in Swindon, England. They specialize in providing a comfortable and safe environment for pets while their owners are away. With a focus on exceptional care and attention to detail, Broome Manor Cattery is the ideal choice for pet owners looking for reliable and professional catteries.
Introduction to Broome Manor Cattery
Broome Manor Cattery is a family-owned business that has been operating for over 20 years. The company was established because of the owners' love for animals, especially cats. They wanted to create a space that would cater to the needs of cats and their owners. What makes this company unique is that it offers a personalized service that is tailored to each cat's needs.Services & products
Broome Manor Cattery offers a range of services to cater to the needs of cats and their owners. Their services include cat boarding, grooming, and health checks. They also offer a range of products such as cat food, toys, and accessories.Location
Broome Manor Cattery is located in Swindon, England. The area is known for its beautiful countryside and is a popular destination for pet lovers. The area is home to several businesses, including pet stores, veterinary clinics, and grooming salons. The closest public transportation options are the Bus Stop on Broome Manor Lane (0.1 miles), the Bus Stop on Pipers Way (0.3 miles), and the Swindon Train Station (3.5 miles).Benefits
Customers should choose Broome Manor Cattery because of the personalized service they offer. The staff is experienced and trained to provide the best care for cats. The cattery is also equipped with state-of-the-art facilities to ensure that the cats are comfortable and safe.Good to know
Customers should be aware that Broome Manor Cattery requires all cats to be up-to-date on their vaccinations before they can be boarded. This is to ensure that all cats are healthy and free from diseases.Reviews
Customers have praised Broome Manor Cattery for its exceptional service and care for cats. They have commended the staff for their knowledge and expertise in handling cats. Customers have also noted that the facilities are clean and well-maintained.Amenities
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outdoor area -
cage-free environment
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air conditioning
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heating
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separate rooms
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toys
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food
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water
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litter box
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scratching post
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blankets
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beds
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cat trees
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catnip
FAQ
What is the staff to cat ratio in your cattery?
At Broome Manor Cattery, we maintain a staff to cat ratio of 1:5. This allows us to provide personalized attention and care to each cat in our facility.What types of accommodations do you offer for cats?
We offer a variety of accommodations for cats, including individual cat chalets, family chalets, and luxury suites. Each chalet is equipped with comfortable bedding, litter trays, and feeding bowls.How often do cats receive playtime and exercise while in your care?
We provide daily playtime and exercise sessions for all cats in our care. This includes access to outdoor play areas as well as indoor toys and activities.Are there any additional services, such as grooming or medical care, that you provide?
Yes, we offer a range of additional services to ensure the health and well-being of our feline guests. This includes grooming services, such as baths and nail trims, as well as medical care, such as administering medication or monitoring special dietary needs.What measures do you take to ensure the health and safety of the cats in your care?
At Broome Manor Cattery, we take the health and safety of our feline guests very seriously. We maintain a clean and hygienic environment, regularly disinfecting all areas of our facility. We also require all cats to be up to date on their vaccinations before entering our cattery. In addition, our staff is trained to monitor the health of each cat in our care and to respond promptly to any issues that may arise.Reviews
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Danielle Duncan
Absolutely amazing staff, such good communication through out! a nice location and very clean. Would definitely use them again, highly recommended!
28-02-2023
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Dale Mortimer
Not one for normally leaving reviews but need to say in this instance the staff at the Cattery are absolute fantastic, I had anxiety leaving my cat for the first time since getting her and they were brilliant and assured me everything was going to be fine. Even whilst away had daily updates and was communicated with pictures which made my anxiety so much better so that I could enjoy my holiday. Will definitely be using and have told all my friends with cats about them professional, reliable, safe and caring. Thank you so much to the team at Broom Manor Cattery. Regards Dale
28-02-2023
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Royston Durrant
Brilliant! I wouldn’t use anyone else to look after my cats!
28-02-2023
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Deborah Tucker
I’ve made several bookings. I’ve communicated before the 14 day cancellation t&c requirement (once I did not, it was 10 days and I paid the full amount of £60 due for the stay I could not honour). On this occasion, which sadly was another cancellation and before the 14 day t&c cancellation requirement; Sally took it upon herself to then cancel my next booking in June, saying that due to my previous cancellations she wanted up front, full and non refundable payment. Unless you can guarantee nothing will affect your booking’ or that you can guarantee life circumstances’ will not affect your booking at Broome Manor - do not book your cat into this establishment. Being told; it’s too much effort’ to respond to my comms and being told that it’s my fault that my booking was cancelled for June, even though my conduct has at all times been honest and respectful of her t&cs; makes me doubtful that my cat will have been looked after with proper care? Can I trust this business owner who would have been happy to take my money if my cancellation fell outside of the 14 day t&cs, however because I adhered and respected the t&cs, yes she gains nothing this time….including future business from myself and my fellow cat owner friends. Postscript:- Sally, thank you for your response - the booking I cancelled Friday 10/02’ is for more than 2 weeks away, the other in April - you cancelled my June booking unless I made the full non refundable payment. If I am booking / cancelling / whilst respecting your t&cs; why is that so terrible? It’s an online system; so how much of your time’ am I taking? The fact that I ‘tested your patience and this why you felt the need to ask for upfront payment’ (your words); whilst I am respecting your t&cs, whilst booking/cancelling / paying within those t&cs; has made me uneasy about using your Cattery, yes! If your t&cs are not suitable to you’ when a customer does respect them; then change them and make it clear that ‘even if a customer does respect your t&cs, you will at any time, cancel their booking unless full payment is made in advance’…? Life circumstances’ do happen, cost of living is effecting us all and some of us may need to cancel bookings thanks to their dad’ coming to visit…..more than once in one year…and this is all possible, whilst respecting / adhering to your business t&cs. All the best!. Good luck!
28-02-2023
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Max Power Tuning
28-01-2023
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steph labelle
Due to another cattery letting me down at the last minute, Brooke Manor Cattery helped out. Amazing staff. Highly recommend. My cat loved his stay. Really can’t fault them at all xx
28-12-2022
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James Nicholson
28-09-2022
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Paulo Michel Nunes
28-05-2022
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Luke S
First time using a Cattery and this one was brilliant. Sally put our minds at ease and our Cat had a lovely time for a week. We received updates on how she was doing as well. We will use again for sure
28-05-2022
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David Biggins
This was our first time using Broome Manor, and we are very happy. We put our two cats in for the week. (Both getting quite elderly, rescue cats, and needing a fair bit of care, including detailed diet and meds schedules). They came back contented, relaxed, and well-groomed. Ok, they were keen to get home, but they'd clearly been well looked after for the week. The "hutches" are roomy enough, well made, adequately separated, and owners can see in but are not allowed to enter. All exactly as it should be. We'll be more than happy to take the boys there again next time.
28-05-2022
