Brookfield Farm
Brookfield Farm is a company located in Derby, England that specializes in providing high-quality care for pets. They offer services such as catteries and kennels for pets to stay in while their owners are away. Brookfield Farm is dedicated to ensuring that pets are well taken care of and comfortable during their stay. With their expertise in pet care, customers can trust that their pets are in good hands at Brookfield Farm.
Introduction to Brookfield Farm
Brookfield Farm is a family-owned business that has been providing high-quality pet care services since 1985. The company's mission is to provide a home away from home for pets while their owners are away. What makes Brookfield Farm unique is its commitment to providing a stress-free and comfortable environment for all pets.Services & products
Brookfield Farm offers a variety of pet care services, including catteries and kennels for cats and dogs. The company provides a safe, comfortable, and stress-free environment for pets to stay in while their owners are away. Additionally, Brookfield Farm offers a range of grooming services to keep pets looking and feeling their best.Location
Brookfield Farm is located on West Rd in Spondon, Derby. The area is a mix of residential and commercial properties, with a variety of businesses and amenities nearby. Customers can expect to find everything from supermarkets and restaurants to parks and recreational facilities in the area. The closest public transportation options to Brookfield Farm are the Spondon Railway Station (1.2 miles), the Derby Bus Station (4.5 miles), and the East Midlands Airport (10 miles).Benefits
Customers should choose Brookfield Farm because of its commitment to providing a safe and comfortable environment for pets. The company's experienced staff members are passionate about caring for animals and go above and beyond to ensure that pets receive the best possible care while staying at Brookfield Farm.Good to know
Customers should be aware that Brookfield Farm requires all pets to be up to date on their vaccinations before they can stay at the facility. Additionally, the company recommends that customers book their pet's stay well in advance to ensure availability.Reviews
Customers have consistently praised Brookfield Farm for its exceptional pet care services. Many reviewers have commented on the friendly and knowledgeable staff, as well as the clean and comfortable facilities. Overall, customers have had positive experiences and would recommend Brookfield Farm to other pet owners.FAQ
What specific services do you offer for pets in your kennel?
At Brookfield Farm, we offer a range of services for pets in our kennel, including overnight boarding, daycare, and grooming. We also provide individualized attention and care for each pet, ensuring they receive the love and attention they need while away from home. Additionally, we offer regular exercise and playtime, as well as feeding and medication administration as needed.Are there any restrictions on the breeds or temperaments of pets that you accept?
We do not have any breed or temperament restrictions at Brookfield Farm. We welcome all pets, regardless of breed or temperament, and work with each pet to ensure they feel comfortable and safe during their stay with us. Our experienced staff members are trained to handle a variety of pet personalities and behaviors, and we work closely with pet owners to ensure their pets receive the best possible care.Can I tour the kennel and meet the staff before leaving my pet in your care?
Yes, we encourage all pet owners to come and visit our kennel before leaving their pets in our care. We understand that leaving a pet in someone else's care can be stressful, and we want to make sure that pet owners feel comfortable and confident in our services. Our staff members are always available to give tours and answer any questions pet owners may have.What types of accommodations do you offer for cats?
At Brookfield Farm, we offer a variety of accommodations for cats, including individual cat condos and communal play areas. Our cat condos are designed to provide a comfortable and safe space for cats to relax and play, and our communal play areas allow cats to socialize and play with other cats under the supervision of our experienced staff members.What measures do you take to ensure the health and safety of the cats in your care?
At Brookfield Farm, we take the health and safety of the cats in our care very seriously. We maintain a clean and sanitized facility, and we require all cats to be up-to-date on their vaccinations before staying with us. Additionally, we closely monitor the cats in our care for any signs of illness or injury, and we have a veterinarian on call 24/7 in case of emergencies. Our staff members are trained to handle a variety of cat behaviors and temperaments, and we work closely with each cat to ensure they receive theReviews
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Kimberly Morgan
AVOID is all I cam advice. My dog doesn't 2 days there. He came home full of cold and has diarrhoea. He now is seeing a vet as he's not well. I wish I took him straight home when I arrived. Its filthy. The kennels are rusted and small and the grounds are disgusting. Don't know how they are still open.
16-06-2023 -
Michael Tunnicliffe
Absolutely disgusting premises My dog was only there for 2 nights and he was broken!! Had a puncture on his leg and was limping,and not one staff member knew what happened. PLEASE DO NOT SEND YOUR DOG HERE!!!! Never again
14-06-2023 -
The Opinion dude Review Blog, news and opinions
My dogs were cared for by these lovely people for two weeks. I found them happy and healthy. Good care for animals
12-06-2023 -
Lauretta Stokes
Will never use this kennels again. I’m so upset that my dog looks so poorly. Taking him to the vets tomorrow as I’m so worried. Don’t use them.
17-05-2023 -
Jason Stainforth
This is my honest opinion, my normal kennels was fully booked so this was the only one available. The kennels were filthy, the dogs were being ignored, it stunk. Was just awful all round. When I went to pick my dog up (thankfully a day early) I parked up in the worst little space and saw the woman take the dogs out of the kennels, stand there and walk back in not even walking them! This was with 4 seperate dogs (I was waiting for 5 to be able to collect) Thank god I picked my dog up a day early as the next day was when 3 dogs were stolen. No cameras, no security nothing. My dog came back with clumps of poo in her fur, lost weight just everything was horrible. I would give this no stars if I could.
17-05-2023 -
Peter King
Lovely kennels and caring lovely people
17-04-2023 -
Barry Deane
Very pleased with the staff and there all know and blue knows all the staff
17-03-2023 -
cheri smith
I work for a rescue, we use these Kennels as they are the best we have come across. Liz is so helpfull and caring. All our dogs are well looked after and lots of time spent with them. Adopters that go to kennels to view our dogs all have good things to say about them. We have had very shy and timid dogs, shut down dogs sent to these kennels, within weeks they are adoptable thanks to Liz and her staff. Highly recommend Brookfield for caring for the animals, its not just a business to Liz its a passion.
17-02-2023 -
Kinggavvon2011
Liz is amazing always looks after my dog Minnie and my cat zlatan I wouldn’t trust anyone else.. they always come back happy and well looked after, I highly recommend liz at Brookfield farm spondon
17-01-2023 -
Laura Lockley
Honestly there isn’t enough space to write how bad our experience was at Brookfield catery. Our usual catery was fully booked. Upon collection of our baby I immediately cried at the state of her, she was visibly shaking and was sick as soon as we settled her in the car. She had something sticky all over her face making it hard for her to open her eyes and she’d been left in a harness for 5 days so had sores all around her neck, her food hadn’t been touched and the catery was so dirty the smell stuck to my clothes and hair. I got in the car and my husband couldn’t get over how dirty and smelly we both were. Mainly!!! My cat is a house cat and the staff member didn’t close the door properly so it swung open as we walked off. Please check this place out before booking, do NOT go off the pictures as it’s nothing like them, and speak with staff as they are so rude and just want your money. My Mercedes car is badly damaged because upon entering the catery there are DEEP potholes and no car park, I couldn’t reverse out of there because there were lots of big heavy farm vehicles, parked incorrectly, but staff are so unhelpful and told me they couldn’t move them for hours as nobody was there. I had to ask another customer for help, who told me her daughter was doing work experience there and that she couldn’t get over how bad this place was. I didn’t settle the whole time I was away and fetched our cat early and I’m so glad I did as she was dirty, malnourished and scared. So I paid for my cat to stay there, the vets bill for her to be checked over, and the car garage bill. Your pets are shoved in a box and ignored for the whole time there!! Disgusting place!!
17-01-2023