Bromley Brides

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Reviews

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  Diane Mena

  It was relaxed, organised and quite efficient. I loved the styles available, the suggestions to try on and styling advice, I fell jn love with 2 of them, and I am kind of trying to work out my budget around the dress I loved I hope I can get it! :) .

  17-05-2023
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  Claudia Stewart

  Alison was absolutely amazing in helping us find the perfect dress - we never would have picked this dress and it turned out to be perfect! Thank you so much for all of your help!

  17-05-2023
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  Maite Castelain

  The shop is lovely, has loads of very nice dresses and most of the staff is lovely and helpful. Trying on dresses there was a pleasure and ordering my dress went without a hitch. The alterations process is another story! I am sorry to say, but Fatima, while being a lovely person, did a really terrible job on my dress and dropped it off at the shop as 'ready to pick up' without me even trying it on. When I did in fact try it on and it was very clearly awful (imagine the panic, a month out from the wedding), the staff present on the day (apologies for not remembering all names) kindly assured me they would fix it in time and assigned me Anna instead. Anna eventually did a great job on the dress and I am thankful for that, but I did end up getting charged an extra £100 when I had already paid Fatima her fee which was meant to be all in for all alterations - and I found that out at the end as I was collecting my dress, no one informed me of any extra charges prior to this. All in all I ended up having to go to Bromley (which is 2 hours away from where I live) 8 times (1 to try on dresses, 1 to place the order, 2 for alterations with Fatima, 1 when Fatima told the shop I should collect my dress but it wasn't actually ready, 2 for alterations with Anna and 1 for final fitting and pick up), and would have had to come once more if I wanted the dress steamed which I declined as I couldn't afford another day blocked off to go back. I now have my dress back home and all ends well, but it definitely hasn't been a smooth or stress free process.

  17-05-2023
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  Monika Grusiecka

  Lovely place! Its like a dream for a bride 😍 You can find there lots of beautiful dresses. Nice atmosphere and nice staff. Big thank you for Becky!!! She helped me a lot throughout my short journey at "Bromley Brides" to find my dream dress that fit body shape and personality, and thank you to alteration lady for nice advises. I will definitely reccommed a place!!! Thank you again ❤️

  17-05-2023
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  Brookelynn Jade_craig

  Loved it here, kerry was so nice! Thanks so much for helping me☺️

  17-05-2023
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  Priscilla Amos

  Stunning bridal boutique - found my dream dress which is absolutely stunning and upstairs is just beautiful .Lovely friendly staff and alterations were made by the lovely and wonderful seamstress Fatima. Every bride needs to visit Bromley Brides

  17-05-2023
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  Michelle Williams

  Visited Bromley Brides yesterday with my daughter and 4 others . I cannot praise this place enough, we booked the appointment that included a glass of Prosecco. We was helped by JUNE who was absolutely fantastic, she was extremely helpful and knowledgeable and helped my daughter find her perfect dress…we can’t thank her enough. The room we was taken too was amazing, we was all extremely impressed. My daughter is over the moon and she absolutely loved June and felt very comfortable with her….she’s a diamond, thank you June Michelle and Jess x

  17-05-2023
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  Annabel Patel

  I had a wonderful experience at Bromley Brides with my dress appointment and then with Fatima who did my alterations. Fatima's warmth and kindness made the process just lovely and easy and her work is incredible! I was worried in my first fitting that the dress wasn't going to look how I'd wanted it to, but Fatima was there to make me feel a million times better and to listen to all my hopes for how the dress would end up looking. What Fatima achieved is truly wonderful and my dress is absolutely perfect! Would highly recommend the shop to anyone as well as Fatima for any alterations as she's just done a truly fantastic job.

  17-05-2023
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  Sarah Turner

  I had the most wonderful experience finding my dream dress. The staff were so friendly and helpful. Particular thanks to the owner, Becky, for going the extra mile throughout the whole process. The shop is stunning and I just loved being able to capture the special moment with my bridal party under the 'say yes to the dress' sign. Many thanks to you all

  17-04-2023
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  Emma Symonds

  Update on below: Bride was called to say that they would sell the dress for original price of £500 but her friend was not welcome back in the shop. How this owner thinks after having such a terrible experience the bride is going to want to repurchase a wedding dress for the shops mistake, to not have her maid of honour told she is NOT welcome back. The experience and dress is completely tarnished and ruined, the bride is not going to want to wear this dress on their special day which lovely Lisa said she completely understood the reasoning on the phone when the dress was politely declined. Completely shocked at the below response, we are four women that are completely devastated by our friends upset due to the situation with this dress. Having to witness your best friend cry and be so distraught due to a business fault is awful, I would just really like this to be avoided by anyone else. As mentioned before, Lisa was amazing and not in any way trying to bully or troll a business but merely express how terrible our later experience after purchasing the dress was. I stand by my point that I do not feel a business should thrive when the owner is so rude, my friend also never called this owner ANY names which is a complete lie, we were four women in a shop, very calm and trying to resolve a situation for our best friend. There is no emotional blackmail going on here as nothing is trying to be gained other than write a review regarding our experience, if you’re worried about a business having bad reviews then I suggest attitude is adjusted and treat future brides better, especially when they are not at fault and just trying to purchase their dream dress.

  17-04-2023