Brockwell Veterinary Surgery & Pet Store
Brockwell Veterinary Surgery & Pet Store is a healthcare and medicine company based in London, England. They specialize in providing veterinary services for pets, including emergency veterinarian services. Their team of veterinarians are highly trained and experienced in treating a wide range of animal health issues. In addition to their veterinary services, Brockwell Veterinary Surgery & Pet Store also offers a pet store with a variety of products to keep pets healthy and happy.
Introduction to Brockwell Veterinary Surgery & Pet Store
Brockwell Veterinary Surgery & Pet Store is a healthcare and medicine company that focuses on pets. Established in London, this company has been providing exceptional pet care services since its foundation. What makes this company unique is their commitment to providing top-notch services to pets and their owners, which they have been doing for several years.Services & Products
Brockwell Veterinary Surgery & Pet Store offers a wide range of services to pets, including routine check-ups, vaccinations, and emergency veterinarian services. They also provide various pet products such as food, toys, and accessories that pet owners can buy for their furry friends.Location
Located at 224-228, Railton Rd, London SE24 0JT, United Kingdom, Brockwell Veterinary Surgery & Pet Store is situated in the bustling city of London. The area is known for its vibrant culture and diverse community. People can expect to find various businesses, including restaurants, cafes, and shops, in the surrounding area. The nearest public transportation options to the location are the Herne Hill Station (0.3 miles), Brixton Station (0.8 miles), and Tulse Hill Station (0.9 miles).Benefits
Brockwell Veterinary Surgery & Pet Store stands out from other pet care companies because of its compassionate and personalized approach to pet care. Their team of experienced veterinarians is committed to providing the best possible care to pets, ensuring that they are healthy and happy. The company also offers affordable services and products, making pet care accessible to everyone.Good to Know
Customers of Brockwell Veterinary Surgery & Pet Store should be aware that the company has strict policies and procedures in place to ensure the safety and well-being of pets. This includes requiring pets to be up-to-date on their vaccinations and ensuring that they are properly restrained when visiting the clinic.Reviews
Customers have consistently praised Brockwell Veterinary Surgery & Pet Store for their exceptional services and compassionate approach to pet care. Many customers have noted the expertise and professionalism of the veterinarians, as well as the friendly and welcoming atmosphere of the clinic. Overall, customers have expressed their satisfaction with the services and products offered by this company.FAQ
What services do you offer for pets?
We offer a range of services for pets including routine check-ups, vaccinations, surgeries, dental care, and emergency services.How experienced are your veterinarians in treating specific conditions or breeds?
Our veterinarians are highly experienced in treating specific conditions and breeds. They receive regular training and education to stay up-to-date with the latest advancements in veterinary medicine.What is your pricing structure for routine checkups and emergency services?
Our pricing structure varies depending on the service provided. For routine check-ups and preventive care, we offer affordable packages. For emergency services, our pricing is based on the severity of the condition and the treatment required. We provide upfront pricing so that there are no surprises.Do you offer any preventive care plans or packages for regular services?
Yes, we offer preventive care plans and packages for regular services such as vaccinations, flea and tick prevention, and dental care. Our packages are designed to provide comprehensive care for pets at an affordable price.Do you have any after-care services for pets recovering from emergency treatment at your facility?
Yes, we provide after-care services for pets recovering from emergency treatment at our facility. Our veterinarians will provide detailed instructions for at-home care and follow-up appointments to ensure a full recovery. We are always available to answer any questions or concerns about the pet's recovery process.Reviews
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I Cc
Overpriced and over rated. They have charged me 5 times more for a flea and tick treatment that I could buy on the Internet. The vet did not care about my pet behaviour and dismissed all my concerns. I would not recommend them at all.
12-06-2023
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T K
17-05-2023
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Emily Turner
Have always had mixed reviews as some of the reception staff are lovely and helpful, but overall the business seems to be very money oriented and insincere. Majority of the vets I've seen here over the last few years here have been rude and unhelpful, except for one lady (who I think is actually the lead vet). I brought my dog in for epilsepsy and all the male vet kept saying was "I dont know how much to charge you for this" instead of caring for my dog at all. Then when I asked a few questions about the disease, all I got was "not sure" or "dont know" and he couldn't get me out of there fast enough. I got charged £50 for this because apparently it was a 'consulsation'? I tried to complain via email but no one got back to me on there and they wouldn't release any medicine until I paid it. I had to use a different vets over Christmas as I was in another city and I couldn't believe the difference in customer service, care and sincerity. They were so knowledgable, helpful and genuine, not to mention half the price. It really highlighted that I haven't been getting the service I deserve at Brockwell Park.
17-03-2023
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Breda Chippingpkj
Great friendly service
17-01-2023
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l jck
Arrived at the door of this happy pets surgery/pet shop at 14:25. The door displays continual business hours. The door is locked. A gentleman already standing at the door rings the bell. No response. Another couple of customers arrive and leave after a little wait. The gentleman rings the bell again as there’s movement detected behind the counter. A young lady arrives at the door and announces curtly ”Everybody is just trying to have their lunch”. Raised inflection indicated either a question or extreme rudeness. I chose the latter. My pet is certainly not going to be happy there.
17-01-2023
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Ciara
I called in and asked for a rabies vaccine for our dog as my partner was travelling to France for Christmas today with her. Vet was very nice and gave her a vaccine and marked her travel passport. When he got to the boarder to get on the train, after driving for 4 hours, he was told that they did not recognise the rabies vaccine given to our dog Mila and that it was also stamped on the wrong page and there was a missing health cert. My partner was told he could not enter France as it was the incorrect vaccine. We have just googled the vaccine given and Mila never received the Rabies Vaccine, she instead got a vaccine Nobivac which is completely incorrect and something I never asked for. I specifically asked on the phone for a Rabies vaccine and explained to the vet when I arrived that the vaccine was needed for rabies as Mila was travelling to France. The cost of this mistake is massive for us and we are so lucky to be able to get a last minute flight home for Christmas and able to find a dog minder in London. I would recommend using another Vets as they clearly do not know a basic vaccine , I can only imagine if it was something more serious
17-01-2023
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Amanda Delaney
A helpful friendly team
17-01-2023
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sharon sawers
17-01-2023
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emanuel gomes
17-12-2022
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Andrea Barabas
17-12-2022
