Bristol Water
Bristol Water is a water utility company based in Bristol, England. They specialize in providing mineral water deliveries to the food and beverage industry. With a focus on energy and resources, Bristol Water is committed to delivering high-quality water to their customers. As one of the top mineral water companies in the United Kingdom, they are dedicated to providing exceptional service and meeting the needs of their clients.
Introduction to Bristol Water
Bristol Water is a water utility company located in Bristol, England. Founded in 1846, it has a rich history of providing high-quality water to the people of Bristol and surrounding areas. The company's purpose is to provide safe and reliable water to its customers while also contributing to the local community. What makes Bristol Water unique is its commitment to sustainability and environmental responsibility.Services & Products
Bristol Water offers a range of services to its customers, including water deliveries and water utility services. Customers can purchase bottled mineral water for home and office delivery, as well as receive metered water supply for their homes and businesses. In addition, Bristol Water is committed to working with the food and beverage industry to provide clean and safe water for their products.Location
Bristol Water is located on Bridgwater Road in the Bedminster Down area of Bristol. The area is primarily residential, with a mix of small businesses and retail shops. Customers can expect to experience a friendly and welcoming community in the area. The closest public transportation options are the Bedminster Down bus stop (0.2 miles), the Parson Street train station (1.4 miles), and the Ashton Gate Park and Ride (1.6 miles).Benefits
Customers should choose Bristol Water because of its commitment to sustainability and environmental responsibility. The company is dedicated to reducing its carbon footprint and preserving the local environment. In addition, Bristol Water has a long history of providing high-quality water to its customers, and its services are competitively priced.Good to Know
Customers should be aware that Bristol Water operates in a highly regulated industry, and as such, its prices and services are subject to government oversight. However, the company is committed to working with its customers and regulators to provide the best possible service.Reviews
Customers have praised Bristol Water for its high-quality water and reliable service. Many customers appreciate the company's commitment to sustainability and environmental responsibility. However, some customers have reported issues with billing and customer service, but overall, Bristol Water has received positive reviews from its customers.Amenities
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variety of flavors -
variety of sizes
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online ordering
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recycling service
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refillable bottle
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recyclable bottle
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office delivery
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water supply
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sewerage system
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irrigation system
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reservoir
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treatment plant
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pump station
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water meter
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leak detection system
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pipe network
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aqueduct
FAQ
What types of water delivery services do you offer?
We offer a variety of water delivery services, including bottled water delivery, water cooler rentals, and water filtration systems for businesses and homes.Is there a minimum order requirement for water delivery?
No, we do not have a minimum order requirement for water delivery. You can order as much or as little water as you need.What is the mineral content of your water?
Our water has a balanced mineral content, which includes calcium, magnesium, and potassium. We source our water from natural underground springs and filter it to ensure it meets our high-quality standards.What is your policy on water conservation and sustainability?
We are committed to water conservation and sustainability. We have implemented various measures to reduce our water usage and carbon footprint, including investing in renewable energy and promoting water conservation practices among our customers.How often do you deliver and what is your delivery schedule?
Our delivery schedule varies depending on your location and the type of service you choose. We offer flexible delivery options to ensure that you receive your water when you need it. Contact us to discuss delivery options that work for you.Reviews
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james foreman
No issues at all with Bristol Water, which is the sign of a good Utility! They are prompt to reply to any customer queries. I also had concerns about lead pipes in my 100 year old home. Bristol Water sent a technician to my house to take samples for lead testing, which confirmed no issue. They did this for free - very impressed!
28-02-2023
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Susan Kenny
Just spoke with Kelly on the phone. First guy I initially thought was a computer voice 🤣 Customer service is impeccable, thank you for making a call so easy for a change 👍🏻
28-02-2023
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martin evans
A huge thank you to Jon Jefferies and all the team involved at Bristol Water for going out of their way to proactively find a solution for our very old leaking water supply pipe to our Grade II listed cottage. It was looking extremely unlikely that normal mains water supply would be restored in time for Christmas till Jon arrived on the scene. In the dark of the night he quickly assessed the best way forward and then ensured Bristol Water's approval process and relocation of a new meter dovetailed with our appointed contractor who installed new plastic supply piping to our cottage. Jon kept us informed of progress throughout explaining what needed to done for each step even when taking a long weekend's leave. Customer focussed and experienced employees like Jon are an incredible asset to Bristol Water.
28-12-2022
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Hannah Washington
So many issues with Bristol Water! Had 4 different people out for the same issue because there was no communication between them. All of them had to ask us what was said because they had no clue/ had been told nothing! No communication with us at all, and calling/ emailing customer service was no help at all as they were just as clueless. They then shut the case down as completed when things were still at square 1?! They then made us pay for THEIR pipe issue!! All because the multiple people coming out didn’t bother checking properly and tried palming it off on us. When they eventually realised it was their issue it took forever for the issue to be fixed. They didn’t make us aware of the fixes being made and blocked us in our drive for 2 days!!!! We then had to chase for a refund for the money we had to take out of our pockets for their mistake! Never seen such poor communication on so many levels/ departments of a company. Massive shame as the original person called out to us was lovely and he eventually came back and got things sorted. The 2nd star is there simply for his work.
28-08-2022
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Luke Taylor
I am so, so impressed by Bristol Water's customer service. They're quick to pick up the phone and are always very friendly and helpful. They are also native English speakers, which makes it a lot easier to get any questions answered quickly and effectively. Their prices are also pretty reasonable. How refreshing!
28-05-2022
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ANN LIGHT
Water company for the Bristol area - so problems with the water you ring Bristol Water and sewage is dealt with by Wessex Water - Bills are dealt with by BWBSL - chances to go on a meter if your property is of an older property and can work out cheaper but certain factors Not had any problems with water at my home address but if it is water in the Bristol area it is Bristol water Details are provided on the bill
28-05-2022
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Evelyn Ebuwa
28-05-2022
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Tony Jefferies
Bristol water have by far the best customer service department out of every company I have had to deal with .They quickly answer the telephone calls and put you with the right person to answer and help.They really get the fact that customer service matters,I wish all utility companies would follow their way of doing things.Thank you.
28-05-2022
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Zara Qasim
The absolute best customer service and support I've ever found. Every single person I've spoken to in the last 2/3 years has been incredibly professional, supportive and helpful. Cannot fault Bristol Water - amazing.
28-05-2022
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Colin Erskine
28-05-2022
