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Child Care Agencies

Brilliant Nannies

Brilliant Nannies is a reputable child care agency based in Teddington, England. They offer a range of household services to families in need of reliable and trustworthy nannies. Their team of experienced professionals is dedicated to providing exceptional care for children of all ages. With a focus on safety and quality, Brilliant Nannies is the go-to choice for families seeking peace of mind and exceptional service.

Introduction to Brilliant Nannies

Brilliant Nannies is a British child care agency established in 2003. The company was created with the aim of providing top-quality household services to families in need. What makes Brilliant Nannies unique is their commitment to tailoring their services to meet clients' specific needs. They understand that every family is different, and therefore, they offer a personalized approach to each client.

Services & products

Brilliant Nannies offers a range of services including nanny placements, babysitting, maternity nurse placements, and housekeeping services. They also provide temporary and emergency childcare services. Customers can choose from a variety of services that suit their needs.

Location

The company's office is located in Teddington, a charming town in southwest London. The area is known for its beautiful parks and riverside walks. It is a bustling town with a variety of restaurants, pubs, and shops. Teddington is easily accessible by public transport, with the closest train station being Teddington Railway Station, which is a 10-minute walk away. Other nearby public transport options include the 33 bus, which stops right outside the office, and the R68 and 281 buses, which stop nearby.

Benefits

Brilliant Nannies stands out from other child care agencies due to their exceptional customer service. They take time to understand their client's needs and offer personalized solutions to meet those needs. They also have a rigorous recruitment process, ensuring that their nannies are highly qualified and experienced. Additionally, they offer ongoing support to their clients and nannies to ensure that they are satisfied with the services provided.

Good to know

Customers should be aware that Brilliant Nannies charges a placement fee for their services. However, this fee is only charged once, and there are no ongoing fees for their services.

Reviews

Customers have praised Brilliant Nannies for their excellent customer service, professionalism, and high-quality nannies. They have also been commended for their flexibility in providing tailored solutions to meet their client's needs. Overall, customers have been extremely satisfied with the services provided by Brilliant Nannies.

FAQ

What are the qualifications of your staff members who will be taking care of my child?

At Brilliant Nannies, we take great care in selecting highly qualified and experienced staff members to ensure the safety and well-being of your child. All of our nannies must have a minimum of 2 years of professional childcare experience, a valid DBS check, and first aid training. We also require our nannies to have a recognized childcare qualification, such as a Level 3 Diploma in Childcare and Education.

What is your policy regarding sick children and medication administration?

Our policy is that we cannot accept children who are unwell, and we request that parents inform us as soon as possible if their child falls ill. We do not administer medication unless it is prescribed by a doctor and accompanied by written instructions from the parent or guardian. If a child becomes ill while in our care, we will notify the parent or guardian immediately and follow their instructions.

Can you provide references or testimonials from other satisfied clients?

Yes, we are happy to provide references and testimonials from our satisfied clients. Please contact us and we will be happy to provide you with a list of references or testimonials.

What is your procedure for handling emergencies or accidents?

We take the safety of your child very seriously, and we have procedures in place to handle emergencies or accidents. Our nannies are trained in first aid and will take appropriate action in the event of an emergency or accident. We will contact the parent or guardian immediately and follow their instructions. If necessary, we will also contact emergency services.

Can you explain your billing process and fees for your services?

Our billing process is straightforward and transparent. We charge an hourly rate for our services, and the fee is agreed upon in advance with the client. We require payment at the end of each week by bank transfer or cash. We also offer a discount for clients who book our services for a longer period of time. Please contact us for more information about our fees and billing process.

Reviews

  • Costanza Rossi

    really disappointing. no support and no understanding.

    17-04-2023
  • P “Princess papaya”

    Very good agency. I found a job through them quickly. They are reliable and easy to communicate with. Would definitely recommend!

    17-04-2023
  • Anju Lohia

    Brilliant nannies helped me find a lovely temp position and apply for a DBS. Very helpful and professional service. Thank you ladies for your support. I Would recommend this agency.

    17-02-2023
  • Rita M

    They helped me to apply for an Enhanced DBS check 🙂 which I have already received 😊 I really appreciate that and thank you 🙏🏽 so much to them 🙂👍🏽

    17-02-2023
  • Laura Hollebon

    Brilliant Nannies are simply amazing! They helped me update my cv because I wasn’t able to at the time, put me in touch with some lovely clients that I went and nannied for! They were thorough and efficient. Will 100% use them again. Thank you Ladies X

    17-02-2023
  • Nilay Odacı

    I highly recommend this agency. They are really professional. Brilliant Nannies helped me to find a job with a lovely family! I am so happy.

    17-02-2023
  • Krisztina Csanadi

    Fantastic team and services! Well prepared, fast response together with the best services in town. Highly recommend!

    17-11-2022
  • Carmen Trifan

    They are the first nanny agency to accept me for nanny positions with my own child. Thank you

    17-11-2022
  • Jenny Mitchell

    Brilliant nannies helped me find temp job with a lovely family while I was In between jobs !! I registered with them over a weekend!!!

    17-11-2022
  • Eloise Mitchell

    Very great brilliant nannies that’s for sure

    17-11-2022