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Airline Ticket Agencies

Brightsun Travel

Brightsun Travel is a UK-based company that specializes in airline ticket agencies and travel & hotels. With a focus on providing exceptional customer service, Brightsun Travel aims to make travel planning as seamless and stress-free as possible. From booking flights to arranging accommodations, their team of experts is dedicated to ensuring that every aspect of their clients' travel needs are met.

Introduction to Brightsun Travel

Brightsun Travel is a travel agency based in Middlesex, England. The company was founded over a decade ago and has since then been catering to travelers' needs. Brightsun Travel offers a unique experience to its customers by providing personalized travel packages. The company aims to provide affordable and comfortable travel to its clients.

Services & Products

Brightsun Travel offers a variety of services to its customers. They provide airline ticket booking services and hotel reservations to customers around the world. They also offer customized travel packages to suit customers' preferences and budget.

Location

Brightsun Travel is located in a bustling area of Middlesex. The area is home to various businesses, including restaurants, shops, and other travel agencies. Customers can expect to experience a vibrant atmosphere while visiting this area. The closest public transportation options are the Hounslow Central Station (0.6 miles), the Hounslow East Station (0.9 miles), and the Hounslow West Station (1.1 miles).

Benefits

Brightsun Travel stands out from other travel agencies due to its personalized travel packages. The company understands that each customer has unique preferences, and they strive to provide customized travel packages to cater to those needs. Additionally, the company offers affordable pricing, making travel accessible to more people.

Good to Know

Customers should be aware that Brightsun Travel is primarily an online-based travel agency. While they do have a physical location, most of their services are offered through their website.

Reviews

Customers have praised Brightsun Travel for their excellent customer service. Many have commended the company for their prompt responses and personalized travel packages. Some customers have reported minor issues with their bookings, but the company has been quick to resolve these issues. Overall, customers seem to be satisfied with the services provided by Brightsun Travel.

Amenities

  • amenity
    online booking
  • amenity
    24-hour service
  • amenity
    mobile app
  • amenity
    free wi-fi
  • amenity
    wheelchair accessibility
  • amenity
    baggage allowance
  • amenity
    cancellation policy

FAQ

What is the range of airlines that you work with?

We work with a wide range of airlines from all over the world. We have partnered with major airlines such as Emirates, British Airways, and United Airlines, as well as smaller regional airlines to offer our customers a variety of options for their travel needs.

Are there any additional fees or charges apart from the ticket price?

Yes, there may be additional fees or charges depending on the airline and the services you require. For example, some airlines may charge for checked baggage or seat selection. We always inform our customers of any extra charges before finalizing their booking to ensure transparency.

What are the cancellation and refund policies?

Our cancellation and refund policies vary depending on the airline and the type of ticket purchased. We always advise our customers to carefully read the terms and conditions before booking. In general, most airlines have a cancellation fee and may offer a partial refund or credit for future travel.

Is there a customer support team available 24/7?

Yes, we have a dedicated customer support team that is available 24/7 to assist our customers with any questions or concerns they may have. Customers can reach us by phone, email, or live chat on our website.

How do you ensure the safety and security of customer information when making bookings online?

We take the security of our customers' information very seriously. We use industry-standard encryption technology to protect all sensitive data transmitted through our website. We also have strict internal policies and procedures in place to ensure that customer information is only accessed by authorized personnel for legitimate business purposes.