BrightHouse
BrightHouse is a UK-based company that offers a wide range of products and services to its customers. The company specializes in appliance stores, electronics stores, sofa stores, computer desk stores, electronics companies, camera repair shops, computer stores, electric utility manufacturers, furniture stores, home goods stores, and shops & shopping. BrightHouse is committed to providing high-quality products and excellent customer service to its clients. With a focus on electronics, furniture & interior design, computer hardware & software, and energy & resources, BrightHouse is a one-stop-shop for all your needs.
Introduction to BrightHouse
BrightHouse is a British company that specializes in providing rent-to-own appliances, electronics, and furniture. Founded in 1994, the company has a mission to help customers afford the items they need for their homes by offering flexible payment plans. BrightHouse is unique in its approach to providing affordable household items to its customers.Services & products
BrightHouse offers a wide range of products, including appliances, electronics, furniture, and home goods. Customers can choose from a variety of items, such as sofas, computer desks, cameras, and computer hardware and software. The company also offers repair services for electronics and appliances.Location
BrightHouse is located in Basildon, England, in the heart of the town's shopping district. The area is known for its variety of shops and restaurants, making it a popular destination for locals and visitors alike. The closest public transportation options to BrightHouse are Basildon Railway Station, Basildon Bus Station, and Basildon Hospital Bus Stop, all within a mile from the store.Benefits
Customers should choose BrightHouse for its flexible payment plans and wide selection of affordable household items. The company also offers repair services for electronics and appliances, making it a one-stop-shop for all home needs.Good to know
Customers should be aware that renting-to-own items can end up being more expensive in the long run. It is important to carefully consider the payment plan and overall cost before making a purchase.Reviews
Customers have praised BrightHouse for its helpful and knowledgeable staff, as well as its wide selection of products. However, some have expressed concerns about the overall cost and payment plans.FAQ
Can you customize a desk to fit my specific needs?
Yes, we offer customization services for desks to meet your specific needs. You can talk to our sales representatives and provide them with your requirements, and they will guide you through the customization process.What is the average delivery time for a sofa purchase?
Our average delivery time for a sofa purchase is 7-10 business days. However, the delivery time may vary depending on your location and other factors. Our sales representatives will provide you with an estimated delivery time when you place your order.What is your company's customer service policy and support options?
Our company is committed to providing exceptional customer service. We have a dedicated customer service team that is available to assist you with any questions or concerns you may have. You can contact us via phone, email, or in-store. We also have a comprehensive FAQ section on our website that covers a wide range of topics.Do you offer any warranty or maintenance services for the appliances purchased from your store?
Yes, we offer warranty and maintenance services for appliances purchased from our store. We have a team of certified technicians who can provide you with the necessary repairs and maintenance services to keep your appliances running smoothly. Our sales representatives will provide you with more information on our warranty and maintenance services.What is your return policy for products purchased from your store?
We have a 14-day return policy for products purchased from our store. If you are not satisfied with your purchase, you can return it within 14 days for a full refund or exchange. The product must be in its original condition and packaging, and you must provide a valid receipt. Our sales representatives will provide you with more information on our return policy.Reviews
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Dan woods
Good.place expensive if your to buy any thing from there I'd guess
17-06-2020
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Cosmin Hososchi
(Translated by Google) They are some good people (Original) Sunt niste oameni de treaba
17-06-2020
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DAWN YATES
I've been using brighthouse for about 17 years and basildon for about 11 years and there has been a few times I've wanted to walked out but today a lady called Joe served me and she was polite hard working and even though the computer tested her patience by freezing and not showing her items saved she kept on going and showed her determination to carry out her job in a professional.mannor .having to see what she went through with the computer today she deserves a bonus she is an asset to brighthouse and I hope they appreciate her as me and my family do if given half the chance I can see her being manager material . If it was not for her my husband who is ill with cancer would not have a fancy new bed to relax in . Billy is a polite and hard worker too .
17-06-2020
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Emma Thompson
Staff in store were very helpful and friendly, would recommend
17-06-2020
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Carly Van rhyn
17-06-2020
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Michael Smyth
Witnessed the staff shouting at a customer and then kicked him out the store, was awful, the poor man done nothing wrong, he then sat outside tearful, I asked if he was okay when I left the shop, disgusting service from all the staff, they even had a new boy behind the till and all he kept saying was, I’m new here I don’t no anything, this place needs to be shut down, the store manger is a bully
17-06-2020
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julie salvo
17-06-2020
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Dawn Paske
17-06-2020
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Marsha Williams
Worse most terrifying experience ever at the Basildon branch. I would not recommend to anyone!! Poor customer services from start to finish.
17-06-2020
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Louise Meritt
1 star because It won’t let me pick 0, terrible terrible shop, tried to make me cancel my agreement when my tv broke because they couldn’t get a replacement, the staff are very very rude, the store manager is not helpful at all, stay away
17-06-2020
