Brides of Solihull

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Reviews

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  Lisa Bentley-Lees

  What a lovely experience The ladies that helped us on our visit this week were amazing, couldn't have asked for a more personal service. Lots of advice and honest thoughts which was really great to help with decision making when there are so many beautiful dresses to choose from. Thank you so much ❤

  17-06-2023
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  Michelle Hamer

  Great day i was really looked after the ladys was so helpful and i was well looked after the place is highly remomend they new what i wanted very proffessional love this shop Michelle

  16-06-2023
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  Sam Worton

  Thank you so much to the three lovely ladies that helped me with purchasing my rainbow club , dye to match , shoes. Myself & a friend popped in to look at shoes at 16.55 yesterday, ( 5 mins to closing) Saturday 10/6 ,all 3 assistants were welcoming, very helpful & an absolute god send ( I was convinced I was going back home unsuccessful!) My stress of not finding what I wanted was instantly lifted, thank you so much, Sam Worton

  11-06-2023
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  Emily Beech

  Really disappointed with the overall service! I took my mother in law to buy a dress for our wedding and the initial service was really good, they couldn’t be more helpful! They helped us pick a dress, helped her in and out of the dress and once selected they helped her pick out a hat and booked her in to have the dress altered closer to the wedding. However, on return to the shop to have the alterations done alone , the seamstress was rushed and not very helpful, the team didn’t help her with doing the dress up and taking it back down and when advised a pin had come lose, they shrugged it off and said it was fine…. However it’s far from fine, we have had to take the dress elsewhere to be rectified as they took the arms in without even measuring her arms, and where the pin had come out, left her with a huge gape on one side of the dress where the pin had come lose and she hadn’t bothered to fix it! When She tried to address the bad work with them, they told her it was fine and rushed her along asking her to sign a document that she wasn’t given time to read and rushed out the door. Disgusting service considering she had spent over £1000 with them! I’d avoid, unless you you fancy dodgy workmanship and terrible service!

  27-05-2023
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  Mark Sanders

  The ladies could not have been more helpful, not only with their dresses for the ladies for my wedding day but on advice of where I could get my groom suit and tie etc. Excellent true good quality service. A fabulous experience, lovely ladies.

  17-05-2023
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  Stephanie Barnard

  I had a wonderful experience trying on dresses with these ladies! They truly have an eye for what works. I visited with my wife to be as I had been feeling self conscious dress shopping since going through ivf and getting pregnant. My aim was to find a style I was comfortable in and then discuss prices. I found a gorgeous dress but when it came to paying I decided it was too much to spend with a baby on the way and needed time to think about it. After repeatedly saying no we can’t afford it I felt pressured into the sale by the staff. They kept saying yes you can even after my card was declined. Even offering me Prosecco to try to placate me. I’ve had a difficult pregnancy and I found the situation very distressing, having not eaten for a while with low blood pressure. I felt very unwell. We were made to feel like we had to find some way to pay even after I said we we can’t get it. My wife to be felt awful as I was so upset that she paid on her card. After discussing it we called back the next day but they asked us to phone back when the owner was available. Once we got hold of her and explained unfortunately we simply couldn’t afford it with a baby on the way. They have refused to refund us. The dress hasn’t even left the shop. It’s such a shame that what was initially a great experience has ended by us feeling taken advantage of. We’re now massively out of pocket for a dress I don’t even want to wear due to this terrible experience.

  17-05-2023
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  Sophie Lou

  This shop is by far the best I have been to. The incredibly friendly, knowledgeable team adhere to every single need to make your experience perfect. This bridal shop is by far better than the smaller boutiques that you have to pay for. Thank you to the whole team for your amazing help, especially Mandy who made me think anything was possible with the adjustments to my dress. You can tell the team genuinely want you to feel the best you’ve ever felt. Thank you so much all!

  17-05-2023
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  Eevee Stadie

  I was very nervous to start but the staff put me at ease, so helpful with the styles of dresses. Even thought I did not get a dress yet, would definitely be going back to see the lovely ladies.

  17-04-2023
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  Kay Ingamells

  I bought my MOB dress for my daughter’s wedding four years ago from Brides of Solihull and loved it. My youngest daughter’s wedding is in August and i just knew I would find my perfect outfit here! Sue and Sonia were delightful and helped me choose another fabulous dress and accessories. Thank you

  17-04-2023
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  Nigel Weale

  Shopping as Mother of the Bride with husband and daughters, arrived at appointment and fully welcomed, given mini tour of the shop and allowed to freely browse and choose outfits to try on. All ladies in the shop enthusiastic and encouraging, happy to help me in and out of outfits. A selection of shoes available in the room to try with outfits and hats borrowed to see the outfit as a whole. Felt fully supported and when asked for opinions, staff were helpful. I ordered shoes, hat and handbag-yes I could have got them cheaper elsewhere but I enjoyed the experience and decided I was worth it! Shoes were dyed to match my hat perfectly and took about 2weeks from ordering. I booked the very experienced shop seamstress about 5weeks before the wedding for the perfect fit to my body which took one week. I paid the seamstress £65 cash and collected my dress, steam cleaned on a hanger in a bag. Should my youngest daughter choose to marry in the future, I would definitely choose Brides of Solihull for their impeccable service again. I can now look forward to all those cameras on the big day. Thank you ladies. Susan

  17-03-2023