Bracknell Post Office
Bracknell Post Office is a public sector organization located in Bracknell, England. The company specializes in providing passport services to the public. With a commitment to serving society, Bracknell Post Office is dedicated to ensuring that individuals have access to essential travel documents.
Introduction to Bracknell Post Office
Bracknell Post Office has been serving the community for many years, providing various services for residents and visitors alike. This company is a crucial part of the public sector and society as it offers essential services that are necessary for everyday life. What makes Bracknell Post Office unique is their friendly and helpful staff who are always ready to assist customers with their needs.Services & Products
Bracknell Post Office offers a wide range of services to its customers, including postal services, passport applications, and banking services. Customers can also purchase stationery, cards, and other useful items from the retail section of the store. Additionally, the company provides a convenient parcel collection service for those who are unable to receive their packages at home.Location
Located in the heart of Bracknell, Bracknell Post Office is surrounded by various businesses, including banks, restaurants, and retail stores. The area is easily accessible by public transportation, with the Bracknell Train Station, Bracknell Bus Station, and the Bracknell Coach Station all within walking distance of the store.Benefits
Customers should choose Bracknell Post Office because of their excellent customer service and commitment to providing top-quality services. The company's staff members are knowledgeable and always willing to help customers with their needs. Additionally, the company offers a variety of services that make everyday life more convenient for its customers.Good to Know
Customers should be aware that Bracknell Post Office can get very busy during peak times, such as holidays and weekends. Therefore, it is recommended that customers plan ahead and arrive early to avoid long wait times.Reviews
Customers have praised Bracknell Post Office for its friendly and helpful staff, as well as the wide range of services that the company provides. Customers have noted that the company's postal services are reliable and efficient, making it a go-to destination for all their postal needs.Amenities
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wi-fi -
online services
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wheelchair accessibility
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cash payment
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credit card payment
FAQ
What documentation do we need to bring in order to get a passport?
To get a passport, you will need to bring your original birth certificate or naturalization certificate, a valid photo ID, two identical passport photos, and the appropriate fee.Are there any additional fees we should be aware of besides the cost of the passport itself?
Yes, there may be additional fees for expedited services, extra pages, or special delivery options. Please check our website or ask at the post office for more information.Can we make an appointment or do we need to come during specific hours?
Yes, you can make an appointment online or by phone to apply for a passport. Walk-ins are also welcome during our regular business hours.How long does it typically take to receive a new passport?
It typically takes around three weeks to receive a new passport, but processing times can vary depending on demand and other factors. You can check the status of your application online or by phone.Do you offer expedited services for customers who need their passport in a hurry?
Yes, we offer expedited services for an additional fee. You can choose to expedite the processing of your application or pay extra for overnight delivery of your new passport. Please ask at the post office or visit our website for more information.Reviews
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Derek Morrison
Slow, lazy, inept, shirking, ignorant, clueless are some of the words used to describe this post office. I dread using their service.
28-04-2023
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Max
The worst service I ever had, lazy people. Very rude to people
28-03-2023
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My Darling
Always no staff only 1staff working waiting time is too long
28-03-2023
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Char
I dread going to this post office, there’s always a huge line and no urgency from staff. They have 3 or 4 tills but only one was open-the second from last time that I went. I waited for about 20 minutes. There was another member of staff wandering around behind the man was serving. Seeing the long line I couldn’t understand why she didn’t open another till- but that’s just the attitude at this post office. The woman in front of me was clearly irritated, by the time she was seen her frustration was evident by the tone in her voice. The man who was serving her noticed and told her that he wasn’t going to stand for her attitude. (A younger man with glasses) I couldn’t believe it, this is a customer facing role! Whether he thinks that she has a bad attitude or not he should be apologising for the delay and giving a reason as to why only one till was open! This was a bad experience but the most recent time I went to this post office it was even worse. I encountered the most sullen, rude woman behind the till (a middle aged/older lady of Indian decent I think) She had just finished serving the person in front of me but wasn’t calling me over, a few minutes went by I assumed she was free. I made my way over, she sulkily said to me as she saw me approach that she wasn’t ready yet. I waited back in line. When she eventually did call me over, there was no smile, no effort what so ever. Just an irritated tone in her voice, I put my parcel on the scale she looked at me blankly and said is that it. Sighing she took the payment from me. I walked away feeling really annoyed. I work in customer service and these are not the right people for the job. Miserable, unprofessional and rude. I can’t believe they get paid for this.
28-03-2023
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Olesja Jevsejeva
Only one member of staff on a Saturday, when majority of working people have time to go to the post office. The waiting line over an hour, that is outrageous
28-02-2023
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Jay Rogers
28-02-2023
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Arlindabeta Arlindabeta@gmail.com
Very Bad. Service is zero. Sending people away and telling them that you dont do delivery in Malta only because you are busy.
28-01-2023
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Dan Woodward
Staff don't rush. If you need to be through the queue within 30 minutes, try elsewhere.
28-12-2022
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Yennifer Tulls
Information on google and outside the store says 'Closes at 5.30pm' but currently they're closed to customers at 5pm. The woman working here literally shouted at me in the most derogatory and offensive way, when literally all I did was show up at 5pm and ask if they were open. Honestly, I don't really ever leave reviews, but this customer service was insane? I heard her shouting at other customers while I was leaving. If it's that annoying having to answer the 'are you open' question, maybe utilize a sign, or, better yet, accurate opening times in your stores? I wasted 40 minutes of my day commuting to this closed post office. I hope that shouty woman someday finds a job that is not customer facing.
28-12-2022
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Rimute Prieskieniene
Absolutely awful. No staff. It’s not Royal Mail anymore. Staff member Teddie today without ID, very slow, disrespectful, did not understand what he is doing, not professional.The person with learning disability asked me to post small parcel. I am helping her with posting 11 years. Staff member Teddie refused to post , as he made new rules. I just waisted my time. Very sad that these type of people working in service, don’t respect clients, don’t respect Royal Mail name. Shame on you. Never use this post office anymore. Small parcel was posted in wokingham post office. Wokingham’s post office staff always happy to help.
28-12-2022
