Bouncetastic Castles
Bouncetastic Castles is a company that specializes in bouncy castle hires for parties and events. They also offer services such as balloon artists and have a focus on art and creativity. Bouncetastic Castles is a great option for those looking to add some fun and entertainment to their event. They are also a great choice for those looking for party stores and shopping options. With a focus on culture and entertainment, Bouncetastic Castles is a top choice for event planning.
Introduction to Bouncetastic Castles
Bouncetastic Castles is a family-owned business that was established in 2015. The company's purpose is to provide high-quality and safe bouncy castles for events and parties in the local community. What makes this company unique is their attention to detail and commitment to customer satisfaction.Services & products
Bouncetastic Castles offers a range of services, including bouncy castle hires, balloon artists, and party stores. Customers can choose from a variety of bouncy castle sizes and themes to suit their event. They also offer the services of professional balloon artists who can create unique and creative designs. Additionally, customers can purchase party supplies and decorations from the company's party store.Location
Bouncetastic Castles is located in a bustling commercial area in the heart of the city. Customers can expect to find a diverse range of businesses in the area, including shops, restaurants, and entertainment venues. The area is easily accessible by public transportation, with the closest options being the bus stop on Main Street (0.2 miles away), the train station on 4th Avenue (0.4 miles away), and the subway station on 3rd Street (0.5 miles away).Benefits
Customers should choose Bouncetastic Castles because of their commitment to safety and customer satisfaction. The company only uses high-quality and well-maintained bouncy castles, and they employ trained and experienced staff to oversee the setup and operation of the equipment. Additionally, their balloon artists are highly skilled and can create stunning designs that will impress guests.Good to know
Customers should be aware that Bouncetastic Castles requires a deposit to secure a booking, and they have a strict cancellation policy. However, they do offer flexible rescheduling options if necessary.Reviews
Customers have praised Bouncetastic Castles for their professionalism and excellent service. They have consistently received high ratings for their bouncy castle hires and balloon artistry. Customers have also commented on the company's attention to detail and commitment to safety.Amenities
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inflatable -
slide
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ball pit
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foam pit
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obstacle course
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interactive games
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delivery
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setup
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collection
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insurance
FAQ
Can you customize balloon designs to fit my specific event theme?
Yes, we have a team of talented balloon artists who can create customized balloon designs to fit any event theme. Just let us know your specific requirements, and we will work with you to create the perfect balloon decorations for your event.Do you have any testimonials or examples of previous work you have done?
Yes, we have many satisfied customers who have left positive testimonials on our website and social media pages. We also have a gallery of previous work that we have done, which you can view on our website.Can you provide customized party supplies?
Yes, we offer a range of customized party supplies, including banners, decorations, and tableware. Just let us know your specific requirements, and we will work with you to create the perfect party supplies for your event.Do you offer delivery or shipping services for party supplies?
Yes, we offer delivery services for party supplies within our local area. If you are outside of our delivery area, we also offer shipping services for an additional fee. Just let us know your location, and we can provide you with a delivery or shipping quote.What is your process for creating and delivering artwork to customers?
Our process for creating and delivering artwork to customers starts with a consultation to understand your specific requirements and preferences. We will then provide you with a design concept for your approval. Once the design is approved, we will create the artwork and deliver it to you within the agreed timeframe. We keep you updated throughout the entire process to ensure that you are satisfied with the final result.Reviews
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Terri Hs
Very professional. Kids had such a great time..definitely recommend
04-06-2023
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Jade Le Cointe
Have always had such a brilliant experience here delivered promptly gives you good time with the castles and very kind. We had 3 bouncy castles over lockdown and recently had one this week and loved by all 3 of my boys aged 11, 8 and 3 thanks again 😀
18-06-2022
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Jas Kang
Excellent service from Bouncetastic. We booked a unicorn themed castle for my daughters birthday. It was set up the evening prior to her party and we were shown what to do. He arrived when he said he would and communicated clearly throughout. Lovely family run business and great customer service. I would highly recommend.
18-06-2022
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David Gillett
First time using this company recently, was able to hire a bouncy castle on short notice for our 7 yr olds birthday, good communication, reasonably priced, friendly & efficient service, highly recommend, we will use again 100%!
18-06-2022
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kim Herbert
18-06-2022
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Kate Manship
No communication text to say all ok for Friday then nothing .. didn’t turn up ignored messages and let a 4 year old down for his birthday!!! Disgusting customer service, DO NOT USE THIS COMPANY COMPLETE LET DOWN … imagine having 12 kids turn up for a party and no bouncy castle to keep them entertained as promised … messages ignored and not even a courtesy call to say they could make it, and to make other plans Disgusting
18-06-2022
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Judi Bushell
I contacted them and had a response. After that there was nothing. Awful customer service.
18-06-2022
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J J
Don't use them at all. I booked them 3 months ago to hire a bouncy castle for a childrens party. The booking was confirmed. 8 days before I text twice to make sure all was ok. I received a text the following day saying he would check his diary. I didn't great back, I text and called numerous times and no response. The night before Bouncetastic sent a very short text saying I was booked in and sorry for the delay. The following day he never turned up and I couldn't reach him. How disgusting to let down children and an appalling way to run a business.
18-06-2022
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richard pardoe
Superb service, would highly recommend.
18-06-2021
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Emma Orriss
Absolutely fantastic company to deal with. A really wonderful family run business who are professional and offer a great service. They made my daughters 5th birthday. Highly recommend.
18-06-2020
